Is this acceptable from an OPC
Is this acceptable from an OPC
Author
Discussion

Go Compare

Original Poster:

55 posts

187 months

Yesterday (18:05)
quotequote all
I have very recently had my Cayenne into my local OPC for some warranty work.

The work involved changing a module that is part of the car s emergency call system, there was an error message on the dash relating to that system.

It was explained to me after the issue was diagnosed that to access the item that needed replacing, the rear bumper would have to be removed, and to do so required some trim to be replaced, which meant new parts that required painting.
At the time I wasn t aware what this trim was, but now that the work has been done, I can see it s the wheel arch extensions that come as part of the Sport Design Package option.

I ll let the pictures do the talking. But in a nutshell, the OPCs stance is that this is fine, cannot be improved upon and a number of cayennes on their forecourt are similar.
My stance is that before they removed them the old trim pieces were a much better fit and I have provided them with pictures to back this up. (The last image I’ve posted shows the original trim)

I have raised the issue with Porsche UK, who are looking into it, so I won t name my local OPC. I just wanted to gather people s opinions.












Edited by Go Compare on Wednesday 17th June 18:08

Arrivalist

2,858 posts

25 months

Yesterday (18:20)
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That’s quite the shadow gap.

Go Compare

Original Poster:

55 posts

187 months

Yesterday (18:26)
quotequote all
I’d estimate about 3mm at its widest. The next section along is similar to the gap on the old trim

Arrivalist

2,858 posts

25 months

Yesterday (18:31)
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I wouldn’t be happy with that, especially as the original fit looks perfectly tight.

Super Sonic

13,353 posts

80 months

Yesterday (18:34)
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It's not even the same colour!

RS Guy

446 posts

45 months

Yesterday (19:03)
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What a bodge!!!

Lincsls1

3,991 posts

166 months

Yesterday (21:13)
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I'd say that was very poor.
You're right to push for a better result. There should be no real gap to speak of.

Techno9000

245 posts

102 months

Yesterday (23:15)
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Wow. That’s really poor.
I’m not surprised you are unhappy with the result.
Push for proper remediation.