Difference between OPC quotes - can't be right!
Difference between OPC quotes - can't be right!
Author
Discussion

singh911

Original Poster:

957 posts

269 months

Monday 30th January 2006
quotequote all
I went into my local opc (west london) to book in for a service for the mk1.

I was quoted £800 for a minor service and £1000+ for a major. I told the service rep that those quotes weren't right, that I thought it would be more like £350 nd £550 for these services.

"not for a gt3 sir"

I asked him to double check but got the same answers.

I called hatfield opc from home and was quoted £350 and £530 for the same services.

Can there really be that much difference in the quotes? I'm not sending the car to the opc for those crazy first quotes. Its only for the basic service too - any extras i can get done at jzm or by my opc tech.

I may just forget opc servicing altogether and get all the work done indie.

cheers

Ajit.

trig

105 posts

259 months

Monday 30th January 2006
quotequote all
West London and Hatfield are part of the same group so technically there should not be a difference!

Ask WL why their quote differs from their sister site at Hatfield?

The answer is probably because they are the worst OPC Group in the country!

nervous

24,050 posts

258 months

Monday 30th January 2006
quotequote all
trig said:
West London and Hatfield are part of the same group so technically there should not be a difference!

Ask WL why their quote differs from their sister site at Hatfield?

The answer is probably because they are the worst OPC Group in the country!


>waitsforthistobedeltedbysomeoneinauthority<

aasc

358 posts

261 months

Monday 30th January 2006
quotequote all
I'm sure I read somewhere (not on the web) that all UK OPC's were working to the same hourly labour rate.

willr

363 posts

281 months

Monday 30th January 2006
quotequote all
Service pricing is quite clearly published on the Porsche website:

911GT3 minor service £332, major service £528, annual service £116.

It shows the same whether you go to the link for West London or anywhere else...

gmk666

1,679 posts

253 months

Monday 30th January 2006
quotequote all
A sidesidebar. Whenever an OPC driver has collected my cars to take them for a service he walks round the car with me. It's quite depressing as he usually points out scratches I hadn't noticed.

WILL_T

821 posts

270 months

Monday 30th January 2006
quotequote all
gmk666 said:
A sidesidebar. Whenever an OPC driver has collected my cars to take them for a service he walks round the car with me. It's quite depressing as he usually points out scratches I hadn't noticed.


When I had my BMW the local dealer inspected the bodywork when I took it in for a service.

Will

supersport

4,611 posts

255 months

Monday 30th January 2006
quotequote all
Our local Ford dealer used to inspect the car but that was only after they had scratched it on a previous visit, subsequently taken three attempts to repair it, including painting the rear seats twice

And then claiming to offer excellent service

Of course, don't go anywhere near them any more, don't think they could organise a piss up in a brewery, let alone service a car.

S.

singh911

Original Poster:

957 posts

269 months

Monday 30th January 2006
quotequote all
Thanks for pointing out the web quotes

I had new split rim alloys on my 993 back in 2001. After the opc serviced it, the fronts were heavily marked. They agreed to refurb them for me, no quibbles. Was at AFN Chiswick (in those days).

Cheers

Ajit.

s3am

1,383 posts

280 months

Monday 30th January 2006
quotequote all
willr said:
Service pricing is quite clearly published on the Porsche website:

911GT3 minor service £332, major service £528, annual service £116.

It shows the same whether you go to the link for West London or anywhere else...


When I had my minor service at Silverstone OPC they stuck to this exactly.

jamesson

3,688 posts

249 months

Monday 30th January 2006
quotequote all
Best thing to do, write them a letter pointing out their rip off prices, reminding them about the standard cost across the OPC network and inform them that not only have they lost out on your servicing custom, you were planning to upgrade to something super duper later this year and that you'll be going elsewhere for that as well! Should elicit some kind of response and maybe money off your next service. Just a thought.

fulham911club

2,046 posts

270 months

Monday 30th January 2006
quotequote all
willr said:
Service pricing is quite clearly published on the Porsche website:

911GT3 minor service £332, major service £528, annual service £116.

It shows the same whether you go to the link for West London or anywhere else...


what is the link for this as can't find it on the Porsche website?

robbie_toys

14,014 posts

249 months

Monday 30th January 2006
quotequote all
Interestingly had the same (high)quotes from Chiswick and Reading OPC's. When I'd had the service done they charged me the lower (correct)figures, so don't know where the high figures came from.

willr

363 posts

281 months

Monday 30th January 2006
quotequote all
Perhaps they were anticipating all the work they would find to do on your car...

http://opc.cmwinteractive.com/servicepricing911996.a

peterpeter

6,438 posts

285 months

Monday 30th January 2006
quotequote all
those quotes are a joke, but sadly, everyone I know who has dealt with the aforementioned dealer has made similar complaints with regards to service or sales ( or even someone being told he had to pick his new cayman up in the dark because they were too busy to see him in the morning)

I have used colchester opc for several years now, and have always receieved excellent honest service.
They dont try the "oh your pads and disks need changing ", or the "oh your tyres are getting illegal" tricks,

and they always seem to stick tot the quoted price (which was far far less than your quote) £300 and £500 last two services. (includes a pick up and drop off 75 miles away in kent and always a really good valet.


paulburrell

648 posts

261 months

Monday 30th January 2006
quotequote all
Go to a reputable Indie and save loads of cash. Just had mine done at JZM for less than £200. These guys really know what they are doing with GT3's and to anyone in the know( which hopefully most prospective GT3 buyers are), their stamp in the book is arguably more of a bonus than an OPC when it comes to resale. What's more JZM service will not adversely affect the OPC warranty as they are a recognised specialist using Porsche parts.


ballcock

3,855 posts

247 months

Tuesday 31st January 2006
quotequote all
Just had a quick look at those opc prices .. for a 48k service do I add all the 48k bits to the £518 24k price? i.e. making the service @ £800

singh911

Original Poster:

957 posts

269 months

Tuesday 31st January 2006
quotequote all
paulburrell said:
Go to a reputable Indie and save loads of cash. Just had mine done at JZM for less than £200. These guys really know what they are doing with GT3's and to anyone in the know( which hopefully most prospective GT3 buyers are), their stamp in the book is arguably more of a bonus than an OPC when it comes to resale. What's more JZM service will not adversely affect the OPC warranty as they are a recognised specialist using Porsche parts.




Steve, what did you have done? I've used JZM in the past and they're great (set up on the GT3, cooling ducts etc). I thought they're quotes for the minor and major services on the gt3 on their site are more or less opc prices give or take £50.

Cheers

vesuvius996

35,829 posts

299 months

Wednesday 1st February 2006
quotequote all
SHOW THEM THE SERVICE PRICE BROCHURE.

TELL THEM YOU WANT THE MENU SERVICE FOR THE MENU PRICE, AND WRITE IT ON THE WORKSHEET.