RMS Good news!!!
Author
Discussion

bermyandy

Original Poster:

2,050 posts

248 months

Tuesday 27th June 2006
quotequote all
So... one month into ownership, notice a small leak under the car

Goes into OPC and confirmed it is the RMS

Getting back on Friday after replacement on warranty. Couldnt believe it, didnt even have to ask for it! Was sceptical about OPC's based on what I had read but i have to say they have done me proud!

I feel so privileged to be part of the RMS club!!!

lightweight

1,165 posts

278 months

Tuesday 27th June 2006
quotequote all
I have had 3 one in a C2 one in a C4S and one on my new 2000 mile GT3 each one has been sorted by my OPC quickley and efficantly either under warenty or as Porsche Goodwill. The extra bonus has been a clutch fitted for £150!

I think it is important to develop a good relationship with your OPC and stick with them if you are fair with them then they will always follow the money.
I wonder how many people who complain about service think about how there OPC staff are bonused?
A simple thing to keep your service guy on side is when your warentee is up for renewal ignore the Porsche GB reminder and buy the warentee localy through your service advisor/manager he is bonused on that! Good will at no extra cost to you

magic torch

5,781 posts

252 months

Tuesday 27th June 2006
quotequote all
Mine is being done by an OPC under warranty, they started it today. They mentioned it to me, I wouldn't have noticed, car doesn't use any oil, no real drips on the floor.

Plus, I get a new clutch at a greatly reduced price.

Touching Cloth

11,706 posts

269 months

Tuesday 27th June 2006
quotequote all
magic torch said:
Mine is being done by an OPC under warranty, they started it today. They mentioned it to me, I wouldn't have noticed, car doesn't use any oil, no real drips on the floor.

Plus, I get a new clutch at a greatly reduced price.


Busted (back at ya )

magic torch

5,781 posts

252 months

Tuesday 27th June 2006
quotequote all
Touching Cloth said:
magic torch said:
Mine is being done by an OPC under warranty, they started it today. They mentioned it to me, I wouldn't have noticed, car doesn't use any oil, no real drips on the floor.

Plus, I get a new clutch at a greatly reduced price.


Busted (back at ya )



Pay attention at the back, this was discussed at camp.

Touching Cloth

11,706 posts

269 months

Tuesday 27th June 2006
quotequote all
magic torch said:
Touching Cloth said:
magic torch said:
Mine is being done by an OPC under warranty, they started it today. They mentioned it to me, I wouldn't have noticed, car doesn't use any oil, no real drips on the floor.

Plus, I get a new clutch at a greatly reduced price.


Busted (back at ya )



Pay attention at the back, this was discussed at camp.


Oh .... Must have zoned out when it all got technical

magic torch

5,781 posts

252 months

Tuesday 27th June 2006
quotequote all
Touching Cloth said:
Oh .... Must have zoned out when it all got technical

Perhaps you didn't hear, think there was a Cerb going past at the time.

DucatiGary

7,765 posts

255 months

Tuesday 27th June 2006
quotequote all
I think i remeber that, was it on the back of a lorry being taken home ?

magic torch

5,781 posts

252 months

Tuesday 27th June 2006
quotequote all
DucatiGary said:
I think i remeber that, was it on the back of a lorry being taken home ?

sleep envy

62,260 posts

279 months

Tuesday 27th June 2006
quotequote all
Gary, you biyatch!

DucatiGary

7,765 posts

255 months

Tuesday 27th June 2006
quotequote all
soweeeeeee





had to

Irish

3,991 posts

269 months

Tuesday 27th June 2006
quotequote all
Ladies, put away the handbags.......

ballcock

3,855 posts

249 months

Tuesday 27th June 2006
quotequote all
bermyandy said:
So... one month into ownership, notice a small leak under the car

Goes into OPC and confirmed it is the RMS

Getting back on Friday after replacement on warranty. Couldnt believe it, didnt even have to ask for it! Was sceptical about OPC's based on what I had read but i have to say they have done me proud!

I feel so privileged to be part of the RMS club!!!


Was it dripping Bermy or just (Ahem) moist!!?? .. Mine's doing a bit of the latter, and I'm wondering if I can force em to change it.......

bermyandy

Original Poster:

2,050 posts

248 months

Tuesday 27th June 2006
quotequote all
Well, the patch of oil that i noticed was maybe the size of a 10p piece, after 24 hours

The service guy said i was indeed right, it was the RMS, and it was a bad leak but not to worry, the warranty will cover

Parts wont come in from Germany till friday, but i've been assured the engineers have 'done a few before' so it will be ready for collection at 9am saturday...

ballcock

3,855 posts

249 months

Tuesday 27th June 2006
quotequote all
Ta for the reply .... I don't think I'm going to get away with getting it changed just yet!! ... Damn! , I can feel a new clutch on the way..

bermyandy

Original Poster:

2,050 posts

248 months

Tuesday 27th June 2006
quotequote all
well, it went in for the smokey exhaust, and just mentioned the oil leak

they offered up the RMS replacement without having to ask, so maybe just phone em, say youve noticed oil and could they check its nothing sinister

worst case they say its fine - no cost to you. Best case, they say it needs doing, and you slip in the clutch request! Job done!

ballcock

3,855 posts

249 months

Tuesday 27th June 2006
quotequote all
Yeah ... Worth a punt....

DucatiGary

7,765 posts

255 months

Tuesday 27th June 2006
quotequote all
Irish said:
Ladies, put away the handbags.......


magic torch

5,781 posts

252 months

Tuesday 27th June 2006
quotequote all
ballcock said:
Yeah ... Worth a punt....

Thought you were Euros now.

From experience don't mention it's under warranty unless they remember you. I'm sure you're not a forgetable man though.

They seem far keener to replace it when they think you'll be coughing up some serious hard earned!

Vesuvius 996

35,829 posts

301 months

Wednesday 28th June 2006
quotequote all
DucatiGary said:
Irish said:
Ladies, put away the handbags.......




Slipped into V996's "smiley catalogue..." for when Nervous returns.....