Specialist cars
Discussion
well i just had my 993RS suspension set for fast road /track / 4 wheel alignment and yep it made a serious difference when going into and round roundabouts....i didnt use my brakes !...the car stuck to the road in a wicked manner.....Thanks John & Mick for spending the time asking what i wanted / on the phone etc etc etc etc.....i aint personally used specialist cars before but i would just like to say there customer service is A1 !
sambaman
sambaman
Edited by sambaman on Wednesday 4th October 18:31
Edited by sambaman on Wednesday 4th October 18:32
do you mean www.specialistcarsgb.co.uk ? If so, they do a very strange finance deal - "Put down a £30,000 deposit now and pay £-122 a month over a 5 year plan with a finance package. Please note this is a guide price and may not be exact."
As seen here www.specialistcarsgb.co.uk/car.php?car=529
Lovely 996 though!
As seen here www.specialistcarsgb.co.uk/car.php?car=529
Lovely 996 though!
TVR man said:
do you mean www.specialistcarsgb.co.uk ? If so, they do a very strange finance deal - "Put down a £30,000 deposit now and pay £-122 a month over a 5 year plan with a finance package. Please note this is a guide price and may not be exact."
As seen here www.specialistcarsgb.co.uk/car.php?car=529
Lovely 996 though!
As seen here www.specialistcarsgb.co.uk/car.php?car=529
Lovely 996 though!
Errr, no. He means these folks:
www.specialistcarsltd.co.uk/
johnny senna said:
Ah yeah, forgot about them
I was there recently to have a look at different colours on various cars to see how they looked in the flesh. This was to help decide whether i was going to get a special order colour for my new one. The salesman was dead friendly until i mentioned why i was there. He suddenly completely lost interest and basically walked away from me to do 'other things' like tidy up - there was no one else in the showroom as i'd waited till last.
I approached him a few minutes later to say how much i liked the cobalt blue 993 cab to which he replied it was Iris blue not cobalt.
I then pointed to another 993 in Iris (quite a bit darker than cobalt) to say that was Iris and the cab was cobalt.
"Even a blind man can tell those two cars are the same colour"!! Was his rude reply. With that i left.
I will never recommend specialist cars of malton to anyone again. So what if i only went to look at their cars and was not buying. I may have gone to the next months Porsche meet saying...Wow great place, good cars etc. But now they can SOD OFF
I approached him a few minutes later to say how much i liked the cobalt blue 993 cab to which he replied it was Iris blue not cobalt.
I then pointed to another 993 in Iris (quite a bit darker than cobalt) to say that was Iris and the cab was cobalt.
"Even a blind man can tell those two cars are the same colour"!! Was his rude reply. With that i left.
I will never recommend specialist cars of malton to anyone again. So what if i only went to look at their cars and was not buying. I may have gone to the next months Porsche meet saying...Wow great place, good cars etc. But now they can SOD OFF
Phil, you dont say what you do on your profile, but if you can generate the funds for a new 997gt3 then you probably have a good business head on you and you probably don't give of your time for free. The Malton man was working too, and I doubt if his boss would have been happy about him sharing your indulgence for free Porsche porn
softinthehead said:
Phil, you dont say what you do on your profile, but if you can generate the funds for a new 997gt3 then you probably have a good business head on you and you probably don't give of your time for free. The Malton man was working too, and I doubt if his boss would have been happy about him sharing your indulgence for free Porsche porn
True, but that doesn't mean that he should have been rude to him. He could have said "Please feel free to have a look around" and left to do some other work. Politeness doesn't cost anything
softinthehead said:
Phil, you dont say what you do on your profile, but if you can generate the funds for a new 997gt3 then you probably have a good business head on you and you probably don't give of your time for free. The Malton man was working too, and I doubt if his boss would have been happy about him sharing your indulgence for free Porsche porn
Of course one incident posted on the internet can never be seen as a company's lot but if I was his boss and he spoke to any of our customers like that I'd have been far less than happy...even if he wasn't a purchasing customer.
Customer service in this country is still diabolical I think...
softinthehead said:
Phil, you dont say what you do on your profile, but if you can generate the funds for a new 997gt3 then you probably have a good business head on you and you probably don't give of your time for free. The Malton man was working too, and I doubt if his boss would have been happy about him sharing your indulgence for free Porsche porn
Ok i've updated my profile. I'm an Accountant working in the motor trade.
I dont necessarily agree with your comments. It doesn't matter what the reason for my visit or whether i was buying or not. The fact is that i could have gone away after a splendid visit and a nice chat and told 20 - 30 Porsche owners at the next club meet that S.C.of M. was a great place with great cars and to try them. No chance now!
Its a bit like turning up at an OPC in scruffy jeans and trainers - who's to know that I may have £100k sat in a bank for a new 997TT. You must treat every customer with respect and with friendliness.
Edited by 997GT3 on Wednesday 4th October 20:42
well like i say ...they were spot on to me...within half an hour of driving away ..john called me to ask how the car felt...was it ok ?? ety...cannot fault that....when mick was working on the car ..he called me had a chat for over 20mins asking what i actually wanted the car for.. went through all the cambers etc explaining what was wrong how the car was not set properly...in my eyes TOP CUSTOMER SERVICE...
997gt3 said:
I was there recently to have a look at different colours on various cars to see how they looked in the flesh. This was to help decide whether i was going to get a special order colour for my new one. The salesman was dead friendly until i mentioned why i was there. He suddenly completely lost interest and basically walked away from me to do 'other things' like tidy up - there was no one else in the showroom as i'd waited till last.
I approached him a few minutes later to say how much i liked the cobalt blue 993 cab to which he replied it was Iris blue not cobalt.
I then pointed to another 993 in Iris (quite a bit darker than cobalt) to say that was Iris and the cab was cobalt.
"Even a blind man can tell those two cars are the same colour"!! Was his rude reply. With that i left.
I will never recommend specialist cars of malton to anyone again. So what if i only went to look at their cars and was not buying. I may have gone to the next months Porsche meet saying...Wow great place, good cars etc. But now they can SOD OFF
I approached him a few minutes later to say how much i liked the cobalt blue 993 cab to which he replied it was Iris blue not cobalt.
I then pointed to another 993 in Iris (quite a bit darker than cobalt) to say that was Iris and the cab was cobalt.
"Even a blind man can tell those two cars are the same colour"!! Was his rude reply. With that i left.
I will never recommend specialist cars of malton to anyone again. So what if i only went to look at their cars and was not buying. I may have gone to the next months Porsche meet saying...Wow great place, good cars etc. But now they can SOD OFF
A small difference here is that you had already committed to spend £s. A failing of some businesses is to spot openings from trivia such as being polite to people who don't sound / look right.
I had one such person on the phone today, they didn't know quite what they wanted and could we help - my initial thoughts were 'here we go'. Not one to shun a warm lead (I guess someone walking on your premises is just that) I listened on and took stock of her problem sourcing 30,000 forms with integrated labels which we specialise in.
Pays to be polite, whatever the situation.
I had one such person on the phone today, they didn't know quite what they wanted and could we help - my initial thoughts were 'here we go'. Not one to shun a warm lead (I guess someone walking on your premises is just that) I listened on and took stock of her problem sourcing 30,000 forms with integrated labels which we specialise in.
Pays to be polite, whatever the situation.
well i placed the thread up just to give ''CREDIT WHERE CREDIT'S DUE''.....im a tight git and like value for money ...i didnt spend a great deal with the boys but it was nice to have the back-up and phone calls....i didnt ask john to call or mick ...they called off there own back....also regarding parts they have undercut everyone ive tried for parts they even got the parts quicker to me than i could get them from porsche !! aint that what yah call service......like i say i havent used them before although i have been to john's many a time in previous years...ive always had this doubt about John Hawkins & specialist cars but they've just proved thereselves and there tech knowledge..i carnt slate them ...if i had a problem i would.. ! believe me...!!
quote=Dave 321]Friend of mine works on Porsches over here and uses them for parts, he says there service is A1 and they are very helpful with queries etc.. Specialist Cars Malton get thumbs up over here..
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quote=Dave 321]Friend of mine works on Porsches over here and uses them for parts, he says there service is A1 and they are very helpful with queries etc.. Specialist Cars Malton get thumbs up over here..
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