If they Move, Bill 'em
Ian Eveleigh ponders the wonders of pay-as-you-drive insurance
Motor insurance is not one of my favourite subjects at the best of times. It is even less so at the moment, what with being in the middle of a lengthy claim process following the rear-ending of my car a couple of months ago. Usual story: the other driver slipped into a coma of over-familiarity on the approach to a roundabout. I then get my patience severely tested as my insurer demonstrates a level of uncoordinated incompetence not seen since Bambi first trotted onto a frozen lake.
The renewal quote two hundred quid higher than last year's premium – even though my name has been cleared of any blame – was a nice touch, too. They won't, of course, be getting my money, but that's nothing unusual. I have so far never managed to give the same insurer my custom for two years in succession because, inevitably, come renewal time they will be asking for more than they did the year before. No doubt the hope is that I will have recently heard (and swallowed) some sob story about rising repair costs and personal injury claims but, call me stubborn, when the car's the same and I have yet another fault-free year under my belt, I simply refuse to pay more than the year before.
Tedium
So every 12 months I trawl around the insurance companies, a painful couple of hours split approximately 50:50 between being on hold and being asked how frequent my bowel movements are, before being given a quote so laughably high that, were it the only option, public transport really would start to look appealing. This time last year they may have been promising good deals for every performance car owner, but now they're only offering cover to 47-year-old non-smoking, church-going females called Annabelle doing under 250 miles a year in a blue Kia Rio.
Eventually, usually by about the eighth phone call, a company will be found displaying some common sense (or a desperate need to snare some new customers), offering a quote which doesn't expect me to single-handedly fund one of its annoying prime-time TV adverts.
It's a silly game, but at least the unwritten rules are clear. It's easy to tell which insurers are trying it on and which ones are trying to get your business.
Pay as You Drive
Things could be about to get a good deal more complicated, though. Not convinced that it can always quote us happy by calculating the risk of a driver-and-car combo the old-fashioned way, Norwich Union is currently running trials of a pay-as-you-drive insurance scheme called, cunningly, "Pay As You Drive". The idea is that your car will be fitted with a GPS-equipped black box which will tell tales about where you drive and park. Your premium will then be calculated based upon where you've been and when.
Kinda tempting if you think you only travel through the right parts of town at the right time of day, you've got to admit. But something doesn't quite add up. With all the information already collected when calculating a premium – your age, driving experience, choice of vehicle, annual mileage, location and no claims bonus – is there really any worthwhile gain to be made in going to the effort of installing this technology in so many cars? Is this in-car Big Brother really being introduced for our benefit; so that we can give our insurers less money?
Complicated
That remains to be seen, but one thing that is already certain is that it'll be great at muddying the waters. Would you ever bother to add up 12 months' worth of varying payments to see how the total compares with a conventional policy? With such a complicated calculation process how can you possibly know if one provider of such a scheme is going to work out cheaper for you than another? And aren't you always going to remember that one month where you only paid £8.50?
Initial savings, accompanied by ignorance and indifference, could all too easily result in such a means of calculating premiums becoming widespread. Meanwhile the more sceptical of us would be caught up in the wake: choose not to sign up and you'll be penalised, the assumption being that you've got something to hide.
And what comes next? I'm sure I'm not the first person to realise that if right data is logged you could gain a pretty good idea of how someone drives – and make some pretty rash assumptions about their level of skill based on those figures. Before you know it, or maybe even without you knowing it, how fast you accelerate, how hard you brake, and how often you exceed the speed limit could all be factors used when calculating your bill.
Oh yes, and your insurer would also know exactly what you were up to prior to any accident, too... but they wouldn't use information like that against you. Would they?
A single call to the control centre following a single vehicle accident on a country lane for example and in seconds the person at the end of the phone knows where you are, and can direct in emergency services.
The technology could well be used as you say to calculate speed. (But could be argued on accuracy.Ahem)
It could also be used to find a stolen vehicle, or at least where the vehicle was when the GPS box was removed. And no more worrying about where the missus is on a late night.
I am biased but can see benefits more than penalties. It won't be the only form of insurance in the future, simply a cost option for those driving minimal miles.
Not surprising there are doubts! NU are investing a lot in this (I've seen the newsletters - stay close to your enemies!). Why? To gain market share when they are already market leaders? Or just because they can see the potential of the technology to line their pockets - both on premiums collected and more lucratively on claims refused.
Even different brokers on the same underwriter currently quote different prices. This just seems a way to stop you shopping around.
Who trusts the insurance industry (always so hard done by and hit by big payouts) to look after you when they have this GPS cartel.
"we would love to quote you on insurance, but it depends where and when you drive your car. Give us a travel plan for the next 12 months and we will supply a quote"
mybrainhurts said:
A rather dangerous risk for the insurer, I would have thought.
At present, they roughly know their revenue flow.
So what happens in the case of fuel rationing or a mass voluntary pause in car use?
Everyone stops.....premiums stop.
Do you really think that being parked up will not incur a charge? Look how much they increase the policy if you park on the road instead of in a garage then tell me that not driving your car will not incur a cost, these are insurance companies with investors to pay out profits to, they are not charities and we are customers (i.e. the cash providers) and so they do not do us favours, they simply find new ways to get our money - all IMHO of course
Graham
"Sorry sir, but it appears that you were travelling at 65MPH, and our sensors indicate that rain may have occured on that day.We have no choice but to refuse your claim as you were driving recklessly"
They already try and refuse paying up because you were wearing a loud shirt or stepped on the cracks in the pavement. Sorry, but I don't have sufficient trust in insurance companies to ever even contemplate this.

Comparing quotes would be similar to phones as well... 1.5p/mile peak/city centre, 0.5p/mile off peak/open road?
AdrianR
Graham66 said:
mybrainhurts said:
A rather dangerous risk for the insurer, I would have thought.
At present, they roughly know their revenue flow.
So what happens in the case of fuel rationing or a mass voluntary pause in car use?
Everyone stops.....premiums stop.
Do you really think that being parked up will not incur a charge? Look how much they increase the policy if you park on the road instead of in a garage then tell me that not driving your car will not incur a cost, these are insurance companies with investors to pay out profits to, they are not charities and we are customers (i.e. the cash providers) and so they do not do us favours, they simply find new ways to get our money - all IMHO of course![]()
Graham
You're quite right, but the point I'm making is that, if enough people remain stationary for long enough, it's going to knock a hole in NU's profits.
And how do they budget for that?
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