Tom Hartley
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retrospect

Original Poster:

113 posts

157 months

Wednesday 15th May 2013
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All his cars look beautiful and unmarked, and he comes across well in all his publicity,anyone one had dealings with them?

Rufus

1,518 posts

229 months

Wednesday 15th May 2013
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Here we go again; the cynic in me might almost believe this is some sort of set up. Use the PH search to find out what the PH collective thinks of the chap. Bought a car from him once myself a long while ago and was perfectly happy, and is used and respected by many, including notable car buyer Mr Metcalfe, although many are not too keen.

JFIVE

3,526 posts

296 months

Wednesday 15th May 2013
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Just always make sure you get a free Louis Vuitton paperweight.

http://youtu.be/gcr5MOps3-o

InsideDealings

622 posts

234 months

Wednesday 15th May 2013
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You can't blame the car for who's selling!!

SirMark

570 posts

211 months

Wednesday 15th May 2013
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Yes purchased a LP640 Roadster a year ago

Perfect, not a problem to deal with and very helpful and have a cracking relationship with warrantywise should a problem arise.


Proof in the pudding for these companies is when you get a problem, and from first hand experience they dealt with an issues if it had not been them I doubt I would have have been as smooth

Well recomend

andy355

1,345 posts

260 months

Wednesday 15th May 2013
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I just bought again from them yesterday

prashan

256 posts

217 months

Wednesday 15th May 2013
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Always pleasant to deal with. But also check out the newer group such as TOP555.

WCZ

11,264 posts

216 months

Thursday 16th May 2013
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search on here, you'll find mixed experiences.

Justices

3,682 posts

186 months

Thursday 16th May 2013
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Tom Hartley, the man with his name above the door and the dealership get positive reviews on the whole. The offspring who work at the company however, judging by their social media rantings, thread replies and the inexcusable racism they've posted, are not people I'd spend any quantity of time with, let alone do any sort of business with. True characters are revealed fairly swiftly when you give an idiot a platform such as Twitter to utilise.

They do have a lot of examples going through the company, so I'd seek out Hartley Snr and deal with him directly if I really wanted something they had.

graeme4130

3,947 posts

203 months

Thursday 16th May 2013
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Justices said:
Tom Hartley, the man with his name above the door and the dealership get positive reviews on the whole. The offspring who work at the company however, judging by their social media rantings, thread replies and the inexcusable racism they've posted, are not people I'd spend any quantity of time with, let alone do any sort of business with. True characters are revealed fairly swiftly when you give an idiot a platform such as Twitter to utilise.

They do have a lot of examples going through the company, so I'd seek out Hartley Snr and deal with him directly if I really wanted something they had.
Typically, they're disliked by a large number of PH'ers who have perhaps never bought from them and generally rated by those that have. I viewed a 997T there and they couldn't have been more helpful.
The tweets of THsnr's offspring are a little iffy though, but my experience would suggest it's not consistent with the wy the company does business

Justices

3,682 posts

186 months

Friday 17th May 2013
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As stated, the business is one thing, the people you choose to do it with are another.

"Iffy" is one thing, making racist comments on social media platforms for the world to read is quite something else. I fail to see how a few members on here, on the related thread at the time, failed to grasp this. You simply cannot say such things and expect to have your name praised. If you create and actively distribute negativity, it will eventually find its way back to you. If it wasn't for this perpetual stupidity then I would only have had good words to say as I know a number of people that have bought from the company without issue. The son of a super car dealer's lairy lifestyle is certainly nothing to get upset about, let him enjoy it I say. What is puzzling is when people think you have to purchase a car from someone to discover their true character. They've been sharing their opinion with the world through twitter, it's not hearsay that has showcased their bigotry. I get the funny feeling that when you are handing over cash, the racial epithets are suddenly absent..

I'd probably avoid making excuses for people that behave in such a manner, it doesn't reflect well at all..

Dave200

5,671 posts

242 months

Friday 17th May 2013
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Internet people love spreading bad news. That's a fact.

So it looks like the son is a complete prat, therefore every thread which appears gets mired in this part of the conversation. In spite of this, a good friend of mine has bought a number of cars from them and (like most others with first-hand experience) has nothing but praise.

Choose your information sources carefully.

2.5pi

1,091 posts

204 months

Friday 17th May 2013
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I sold a car to them last year, they were the strongest bidder by 5k, arranged to collect and were a pleasure to deal with, they sold my car on very easily at a good mark up so are doing something right.

Twitter is the equivalent of pub talk and some of the comments portray them poorly IMHO but I'd deal with again

I follow a few 'professionals' on twitter and alcohol plus smartphone can create cringeworthy tweets from the most surprising quarters.rolleyes

pork911

7,365 posts

205 months

Friday 17th May 2013
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2.5pi said:
I sold a car to them last year, they were the strongest bidder by 5k, arranged to collect and were a pleasure to deal with, they sold my car on very easily at a good mark up so are doing something right.

Twitter is the equivalent of pub talk and some of the comments portray them poorly IMHO but I'd deal with again

I follow a few 'professionals' on twitter and alcohol plus smartphone can create cringeworthy tweets from the most surprising quarters.rolleyes
are you chinese?

London John

341 posts

162 months

Friday 17th May 2013
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I sold Tom Jr. my DB9......and bought a 612 from him.

Zero problem, exactly as described, no issues whatsoever. I would do business with him again in a heartbeat.

Tell me Justices, how many cars have you traded with TH?

£50 to your nominated charity if you can prove it's anything other than zero.


ferdi p

1,534 posts

194 months

Friday 17th May 2013
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London John said:
I sold Tom Jr. my DB9......and bought a 612 from him.

Zero problem, exactly as described, no issues whatsoever. I would do business with him again in a heartbeat.

Tell me Justices, how many cars have you traded with TH?

£50 to your nominated charity if you can prove it's anything other than zero.
But that's irrelevant! I have not dealt with him & never would...

Some people are happy to ignore the fact that he is a total co5k & thats fine but I wouldn't deal with someone who may 'tweet' shi7 about me after leaving his showroom just coz I never bought a car!

But then I wouldn't buy jewellery from Gerald Ratner either & maybe you would smile

Rocco1

3,081 posts

205 months

Friday 17th May 2013
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TH advertised a Diablo 6.0 VT as a one owner also described the Diablo as pristine
On arrival the Diablo was far from pristine and V5 showing four former keepers
What i found strange was how TH tried to explain how a one owner car became a four owner car
Also the trouble i had trying to get srevice information and vin number was an unusual experience
Futher more when i asked what can the be bought for today he replied "not a penny less than £100k"
Yet after talking to TH directly and looking at the car he said i could have it for £83k that was without me making an offer
I found the whole experience bizarre
Saying that he had some mouthwatering metal and lovely place of residence

2.5pi

1,091 posts

204 months

Friday 17th May 2013
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pork911 said:
2.5pi said:
I sold a car to them last year, they were the strongest bidder by 5k, arranged to collect and were a pleasure to deal with, they sold my car on very easily at a good mark up so are doing something right.

Twitter is the equivalent of pub talk and some of the comments portray them poorly IMHO but I'd deal with again

I follow a few 'professionals' on twitter and alcohol plus smartphone can create cringeworthy tweets from the most surprising quarters.rolleyes
are you chinese?
No confused

I'm assuming I missed some tweet that was derogatory to Chinese folk?

London John

341 posts

162 months

Sunday 19th May 2013
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ferdi p said:
But then I wouldn't buy jewellery from Gerald Ratner either & maybe you would smile
If Gerald had what I wanted on the day I wanted it at a price I liked..........then yes, I would.

lordbluf

381 posts

199 months

Monday 20th May 2013
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i brought from them last year.
I wont again...
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