Ferrari main dealer servicing and after-care

[kbooker]

Hello Gentlemen

I'm after opinions on the following two Main Dealers servicing and customer care.
Stratstones in Manchester and Graypaul Nottingham. I'm hoping to avoid a repeat of an experience earlier this year.

Thanks in advance

K

[purpleperil]

kbooker said:

Hello Gentlemen

I'm after opinions on the following two Main Dealers servicing and customer care.
Stratstones in Manchester and Graypaul Nottingham. I'm hoping to avoid a repeat of an experience earlier this year.

Thanks in advance

K

My local is GP - I used JCT Leeds for my last service. HTH

[detee]

That's exactly the opposite for me, Leeds local, but used Nottingham but then they supplied the car after visiting both.

[rjn21]

Pays your money takes your choice. SS in Manc, my experience has been that the techs are good, but the front of house non technical phone person was not up to expected standard.

[kbooker]

purpleperil said:

My local is GP - I used JCT Leeds for my last service. HTH

That's interesting, my local is Leeds....

Edited by kbooker on Wednesday 15th October 16:46

[Mits]

I used GP for an annual...no issues and they gave me a new Masarati Ghibli for a few days.

[purpleperil]

kbooker said:

That's interesting, my local is Leeds....

Edited by kbooker on Wednesday 15th October 16:46

Have used GP several times before but I thought I'd try JCT out as they quoted significantly lower cost than GP and they came and collected/delivered in covered transporter at no cost. Resultant service from them was fine so would use again if rates remain competitive.

[PHOENIXUK]

Since JCT is your local I assume..... Used them for years myself no issues, you want issues try Porsche at the traffic lights.....

[voicey]

Feel free to PM for some feedback on GP. I cannot post it up.

[Rocco1]

Guys my Scud's warranty runs out in Jan 2015
Last year i had it serviced by SS Wilmslow Manchester (excellent service)
Would you take it to main agents and get them to inspect it and see if it needs any warranty work carrying out before the warranty expires or take it to a specialist and have the service carried out there?

[johnnyreggae]

There could be updates or recalls so if it is within warranty its probably best to stay franchise but negotiate the best possible price directly or indirectly

[Rocco1]

johnnyreggae said:

There could be updates or recalls so if it is within warranty its probably best to stay franchise but negotiate the best possible price directly or indirectly

Thank you

[Camlet]

Darren and the rest of the service team at Graypaul Nottingham are top notch. I send my cars there and I'm particular about them to the point of being obsessive. I wish I wasn't but it's a sickness