Money for nothing
Author
Discussion

jdwcd

Original Poster:

2,519 posts

233 months

Thursday 24th March 2011
quotequote all
So, I stop at a Lamborghini dealer for a re set on the warning lights after a service at a well known indie and after 45 mins of searching for the diagnostics plug and showing them where it was, I left with the same problem (after telling the miserable sour faced manager that it had not worked) Charging me 80 quid.

How does that work.

I wont be returning

diablo_pete

3,595 posts

226 months

Thursday 24th March 2011
quotequote all
Damn,opened the thread hoping this was an offer.
Jon, from experience most seem inept at sorting diagnostic problems.
HR Owen seem best, but they are expensive.

Fidgits

17,202 posts

260 months

Thursday 24th March 2011
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I wouldn't have paid...

Lambo FirstBlood

1,001 posts

210 months

Thursday 24th March 2011
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I won't lead you in to naming and shaming but I would bet a grand I know who it was. All I can say is that they're not all like that. It's such a short sighted view. I'm the sort of bloke that if they'd done it for nothing and been friendly, I would tell 10 people and they'd get a load more business from me. Some people just don't look at the long term.

Lambo FirstBlood

1,001 posts

210 months

Thursday 24th March 2011
quotequote all
diablo_pete said:
Damn,opened the thread hoping this was an offer.
Jon, from experience most seem inept at sorting diagnostic problems.
HR Owen seem best, but they are expensive.
I'm glad you've had some good experiences there Pete, but I've found them to be pretty crap in this regard

Adz man

344 posts

190 months

Thursday 24th March 2011
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Why would you pay?

Worse still, why would they charge?!


andrew

10,365 posts

223 months

Thursday 24th March 2011
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chicks for free ???

Drclarke

1,201 posts

204 months

Thursday 24th March 2011
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Maybe the warning lights are on for a reason, rather than just needing a reset?

Or...

Why dont you ask the independent garage that you saved money at, to reset them for you as part of their service??

UH-Matt

2,173 posts

271 months

Thursday 24th March 2011
quotequote all
Indies can be just as bad.

I went to a well know Ferrari herts based business with my Gallardo once, as I had a brake warning light and was passing. They didn't manage to fix the problem, only confirm what I already knew (broken brake pad cable) and they charged me £80 quid for looking at it for 30 minutes, didn't fix it. I had said when I first went in that I thought it was a broken brake pad cable.

On the other hand I have had Lambo main dealers handle some bits for me for free...

So it definitely works both ways.

Jules360

1,949 posts

233 months

Friday 25th March 2011
quotequote all
UH-Matt said:
Indies can be just as bad.

I went to a well know Ferrari herts based business with my Gallardo once, as I had a brake warning light and was passing. They didn't manage to fix the problem, only confirm what I already knew (broken brake pad cable) and they charged me £80 quid for looking at it for 30 minutes, didn't fix it. I had said when I first went in that I thought it was a broken brake pad cable.

On the other hand I have had Lambo main dealers handle some bits for me for free...

So it definitely works both ways.
Did you ask them to diagnose what the problem was or to fix the problem as you already knew what was wrong?

UH-Matt

2,173 posts

271 months

Friday 25th March 2011
quotequote all
Jules360 said:
Did you ask them to diagnose what the problem was or to fix the problem as you already knew what was wrong?
I asked them to fix the problem assuming it was what I suspected.

But he came back and said he didn't have enough time to do the actual fix, and only confirmed what I thought. They rebooked me in for 3 days later and then charged me for the "investigation". I did not go back.

About 2 months later I actually had someone from the place call me back and apologise. They saw I had posted this sort of message (with their name) to PistonHeads.

355f

516 posts

279 months

Friday 25th March 2011
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They we all pretty much useless when I had untold problems with my Gallardo back in 2006/7 lambo assist was useless.

The last straw was taking it for a new clutch ( its second in 3K miles- this was the third clutch revision- to be told the RMS was leaking- took ages for italy to authorise it. When I got it home the gearbox was leaking oil- all the warning lights were on again and upon driving it back the power steering pump shaft broke.

Very frustrating and never to be repeated!

jdwcd

Original Poster:

2,519 posts

233 months

Friday 25th March 2011
quotequote all
My diablo doesnt like the battery being disconected, it always comes back with a problem, I asked the indy to leave the ecu with power whilst they took the engine out for an exhaust fix, they said thats ok. when i got the car back the carter motor wasnt working properly, This is the third one, Warning lights are on again. When the car was at the factory in italy the techy told me that the ecu needs telling if anything has been changed, so I popped in to lambo reading, ok fair enough I popped in out of the blue, they have the correct software and ecu plug for the 6.0, fair enough as well the techy wasnt trained on the 6 but for f#ck sake charging me for a no fix and where did the worshop manager get his manners.

It is an easy fix.

Think I will just drive to italy as there doesnt seem to be anyone over here that is clever enough.

SonnyM

3,475 posts

224 months

Friday 25th March 2011
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355f said:
They we all pretty much useless when I had untold problems with my Gallardo back in 2006/7 lambo assist was useless.

The last straw was taking it for a new clutch ( its second in 3K miles- this was the third clutch revision- to be told the RMS was leaking- took ages for italy to authorise it. When I got it home the gearbox was leaking oil- all the warning lights were on again and upon driving it back the power steering pump shaft broke.

Very frustrating and never to be repeated!
Did you then hire some ppl to smash it up with sledge hammers as a PR stunt?

Adz man

344 posts

190 months

Friday 25th March 2011
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Wow all this has put me off buying a Lambo smile

355f

516 posts

279 months

Friday 25th March 2011
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SonnyM said:
Did you then hire some ppl to smash it up with sledge hammers as a PR stunt?
That would have been a good idea, but being less wealthy I just sold the car for a huge loss- and the lambo dealers sure did not want to bid for it!

I recal the day i sold it being a bit sad of its departure- I shut the drivers door and the speaker grill fell out- this had been stuck on for the third time by Lambo with sone silicon sealant! It really was a pile of ***ite

Bebs

3,033 posts

312 months

Friday 25th March 2011
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Adz man said:
Wow all this has put me off buying a Lambo smile
They don't often do yellow ones anyway hehe

SpeedYellow

2,533 posts

258 months

Friday 25th March 2011
quotequote all
Drclarke said:
Maybe the warning lights are on for a reason, rather than just needing a reset?

Or...

Why dont you ask the independent garage that you saved money at, to reset them for you as part of their service??
Yet another helpful comment DrClark, phased in way that somehow feels condescending....

Feel for you Jon, must have something to do with your gentle driving style!