DS3 Drivetrain Issues & Tyre Wear
Discussion
Hi all,
I've got a 2018 DS3, 16.5k on the clock, that's had a fair few issues. Some of the major highlights of warranty work include:
Car is currently in the dealership who've told me it needs new tyres. Treads at the front are around 2mm on the insides, 3mm middle and outsides. Rears are 6mm all round.
Everyone I've spoken to would be confident in saying that the driveshaft issue has caused excessive wear in the tyres, this I close the RAC who came out to the breakdown under the warranty breakdown cover, as they said the tyres would need replacing. When the driveshaft end snapped, the wheel had about 10 degrees of movement side to side when jacked up.
Just wondering if anyone has any ideas as to what I can do about this. The car is an absolute nightmare and the dealership and customer care are both refusing point blank to change the tyres under the driveshaft job. DS Customer Care insist that any movement in the tyre could not have caused excessive wear, and even the tracking being put out as a result wouldn't cause any excess wear. Dealer accepts that "it certainly wouldn't have helped" but still isn't prepared to do anything for me...
I've got a 2018 DS3, 16.5k on the clock, that's had a fair few issues. Some of the major highlights of warranty work include:
- a new engine and clutch at 7k due to a catastrophic oil leak
- New driveshaft ends at 14.5k due to the engine (potentially) being fitted so poorly it caused excess tension on the shaft ends, consequential damage of this repaired under warranty include hub assembly replacement, ABS sensor, calliper carrier, pads and discs both sides.
- New clutch at 16k due to another possible oil leak
Car is currently in the dealership who've told me it needs new tyres. Treads at the front are around 2mm on the insides, 3mm middle and outsides. Rears are 6mm all round.
Everyone I've spoken to would be confident in saying that the driveshaft issue has caused excessive wear in the tyres, this I close the RAC who came out to the breakdown under the warranty breakdown cover, as they said the tyres would need replacing. When the driveshaft end snapped, the wheel had about 10 degrees of movement side to side when jacked up.
Just wondering if anyone has any ideas as to what I can do about this. The car is an absolute nightmare and the dealership and customer care are both refusing point blank to change the tyres under the driveshaft job. DS Customer Care insist that any movement in the tyre could not have caused excessive wear, and even the tracking being put out as a result wouldn't cause any excess wear. Dealer accepts that "it certainly wouldn't have helped" but still isn't prepared to do anything for me...
FFS just buy 2 tyres for it and move on ! At 16500 miles the front tyres on a FWD car are going to be well past their best anyway. Have the rears moved to the front and the new ones put on the back ! Lots of cars wear the inside edge of the front tyres faster than the rest of the tyre anyway so it's unlikely that they have been "damaged" by the driveshaft issue despite what everyone you have spoken to tells you !
Edited by Twig62 on Friday 1st January 07:04
ds3owner said:
Hi all,
I've got a 2018 DS3, 16.5k on the clock, that's had a fair few issues. Some of the major highlights of warranty work include:
Car is currently in the dealership who've told me it needs new tyres. Treads at the front are around 2mm on the insides, 3mm middle and outsides. Rears are 6mm all round.
Everyone I've spoken to would be confident in saying that the driveshaft issue has caused excessive wear in the tyres, this I close the RAC who came out to the breakdown under the warranty breakdown cover, as they said the tyres would need replacing. When the driveshaft end snapped, the wheel had about 10 degrees of movement side to side when jacked up.
Just wondering if anyone has any ideas as to what I can do about this. The car is an absolute nightmare and the dealership and customer care are both refusing point blank to change the tyres under the driveshaft job. DS Customer Care insist that any movement in the tyre could not have caused excessive wear, and even the tracking being put out as a result wouldn't cause any excess wear. Dealer accepts that "it certainly wouldn't have helped" but still isn't prepared to do anything for me...
Put 2 tyres on it then px for something not made by LR as with this one you'll always be expecting something else to go wrong.I've got a 2018 DS3, 16.5k on the clock, that's had a fair few issues. Some of the major highlights of warranty work include:
- a new engine and clutch at 7k due to a catastrophic oil leak
- New driveshaft ends at 14.5k due to the engine (potentially) being fitted so poorly it caused excess tension on the shaft ends, consequential damage of this repaired under warranty include hub assembly replacement, ABS sensor, calliper carrier, pads and discs both sides.
- New clutch at 16k due to another possible oil leak
Car is currently in the dealership who've told me it needs new tyres. Treads at the front are around 2mm on the insides, 3mm middle and outsides. Rears are 6mm all round.
Everyone I've spoken to would be confident in saying that the driveshaft issue has caused excessive wear in the tyres, this I close the RAC who came out to the breakdown under the warranty breakdown cover, as they said the tyres would need replacing. When the driveshaft end snapped, the wheel had about 10 degrees of movement side to side when jacked up.
Just wondering if anyone has any ideas as to what I can do about this. The car is an absolute nightmare and the dealership and customer care are both refusing point blank to change the tyres under the driveshaft job. DS Customer Care insist that any movement in the tyre could not have caused excessive wear, and even the tracking being put out as a result wouldn't cause any excess wear. Dealer accepts that "it certainly wouldn't have helped" but still isn't prepared to do anything for me...
The driveshaft end snap caused damage to the hub assembly etc and the tyre wasn't sat straight when the car was on a flat surface. I'm not a mechanic or really into cars so I'm only going off what I've been told, plus looking at the angle the tyres were at. Even the dealership have admitted that it certainly wouldn't have helped the wear and would have sped it up.
They originally quoted £174/tyre "at cost" to replace them, might just have to pick the thing up and take it elsewhere, I've just had enough of spending thousands of pounds on the car and alternative transport considering it's been in the garage for more time put together that it's been in my possession. Probably my fault for buying a French car but still, it's beyond a joke.
They originally quoted £174/tyre "at cost" to replace them, might just have to pick the thing up and take it elsewhere, I've just had enough of spending thousands of pounds on the car and alternative transport considering it's been in the garage for more time put together that it's been in my possession. Probably my fault for buying a French car but still, it's beyond a joke.
As already stated above, no amount of damage to the driveshaft Cv joint is going to affect the suspension or steering geometry. If the wheels are not straight/vertical/parallel then the issue lies elsewhere and you are being fed BS by the dealer.
Never buy new tyres from a franchised dealer, they are always available considerably cheaper elsewhere and there is no warranty issue with buying them elsewhere.
Incidentally if the tyres are worn at 16.5k and were the originally fitted items then that sounds quite reasonable for a front wheel drive car and easily accounted for by heavy application of right foot...
Never buy new tyres from a franchised dealer, they are always available considerably cheaper elsewhere and there is no warranty issue with buying them elsewhere.
Incidentally if the tyres are worn at 16.5k and were the originally fitted items then that sounds quite reasonable for a front wheel drive car and easily accounted for by heavy application of right foot...
ds3owner said:
The driveshaft end snap caused damage to the hub assembly etc and the tyre wasn't sat straight when the car was on a flat surface. I'm not a mechanic or really into cars so I'm only going off what I've been told, plus looking at the angle the tyres were at. Even the dealership have admitted that it certainly wouldn't have helped the wear and would have sped it up.
They are feeding you a line mate, that is not the issue.It is not possible for the driveshaft to affect the suspension on the car.
However it IS possible for a ham-fisted mechanic to do something wrong when doing the job, and they clearly were ham-fisted doing the job.
That aside the driveshaft itself did not cause the tyre wear.
Looks like the tyres are on me to sort then, that's fine I'll just run it into someone independent.
On the ham-fisted mechanic, PSA Group's investigation had this to say:
"They have identified that the engine assembly had been replaced previously by one of their approved dealers which would have necessitated in the removal of the driveshafts for access. They have concluded that the most likely cause of your failure is that during refitting the driveshaft may not have been fitted as per their recommended procedures, which has led to the failure of the shaft at the retaining nut end."
Needless to say, the dealership in question haven't even offered an apology for it.
On the ham-fisted mechanic, PSA Group's investigation had this to say:
"They have identified that the engine assembly had been replaced previously by one of their approved dealers which would have necessitated in the removal of the driveshafts for access. They have concluded that the most likely cause of your failure is that during refitting the driveshaft may not have been fitted as per their recommended procedures, which has led to the failure of the shaft at the retaining nut end."
Needless to say, the dealership in question haven't even offered an apology for it.
ds3owner said:
On the ham-fisted mechanic, PSA Group's investigation had this to say:
"They have identified that the engine assembly had been replaced previously by one of their approved dealers which would have necessitated in the removal of the driveshafts for access. They have concluded that the most likely cause of your failure is that during refitting the driveshaft may not have been fitted as per their recommended procedures, which has led to the failure of the shaft at the retaining nut end."
Needless to say, the dealership in question haven't even offered an apology for it.
That sounds like a ham-fisted mechanic then!"They have identified that the engine assembly had been replaced previously by one of their approved dealers which would have necessitated in the removal of the driveshafts for access. They have concluded that the most likely cause of your failure is that during refitting the driveshaft may not have been fitted as per their recommended procedures, which has led to the failure of the shaft at the retaining nut end."
Needless to say, the dealership in question haven't even offered an apology for it.
As you say tyres are just down to long term wear & tear.
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