For god sake!
Author
Discussion

Yanayaya

Original Poster:

912 posts

215 months

Friday 1st August 2014
quotequote all
I know this is going to sound like a right moan but seriously...I bought a replacement tensioner from Monkfish and the thing doesn't even come with the pulley. I mean for the price you pay you'd expect it to be there. Everytime I've bought a tensioner for a car like this the pulley has been on there, so this to me is a right pain in the ass since the issue was a squeak. I bought the tensioner as a unit to also refresh it at the same time, the fact the pulley isn't there has defeated the purpose.

I find this a disappointing.



Yanayaya

Original Poster:

912 posts

215 months

Friday 1st August 2014
quotequote all
Well I managed to contact Monkfish before they close for the weekend and as expected he was very helpful, sending me a pulley out free of charge to correct the mistake, he expected it to be there too so I'm not losing my mind ha ha. That's the sort of customer service I like to see smile very happy with that.

ringram

14,702 posts

279 months

Friday 1st August 2014
quotequote all
If there is one thing the fish is good at its after sales service for sure.

007 VXR

64,187 posts

218 months

Friday 1st August 2014
quotequote all
smile

blue666uk

690 posts

155 months

Friday 1st August 2014
quotequote all
thumbup

MF Customer service very good, probably why they have a lot of repeat and very regular customers (although being a specialist for rare cars probably helps) wink

Sparkie 15

47 posts

156 months

Friday 1st August 2014
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Certainly are very helpful & know their stuff.

Major Monaro

276 posts

160 months

Friday 1st August 2014
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You cant beat the fish

Gary H 2008

3,507 posts

220 months

Friday 1st August 2014
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but you can beat the monkey.

007 VXR

64,187 posts

218 months

Friday 1st August 2014
quotequote all
Or batter ? hehe

hammo19

7,858 posts

227 months

Friday 1st August 2014
quotequote all
Roger and Andy are the UKs equivalent to Richard and Aaron....

Tattooboy

7,946 posts

209 months

Friday 1st August 2014
quotequote all
It's amazing what can be achieved in 15 mins rolleyes

breakdown

499 posts

216 months

Sunday 3rd August 2014
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The only place to go with the aussie cars .clap

Gary H 2008

3,507 posts

220 months

Sunday 3rd August 2014
quotequote all
No, it's not. smile

stubbsey

546 posts

213 months

Sunday 3rd August 2014
quotequote all
They r the best! Good price and service if a little out of the way!

Gary H 2008

3,507 posts

220 months

Sunday 3rd August 2014
quotequote all
hippy

I suppose you're right - finding people who actually want to work on those old Monaros is a challenge in itself.