What new car warranty!?
What new car warranty!?
Author
Discussion

ringram

Original Poster:

14,702 posts

279 months

Monday 30th November 2009
quotequote all
Got told today that my rear window demister was not covered under warranty after the first year!?

WTF!

They said they were going to check with HQ. Ill bite my tongue till then, but what the hell are they talking about. Surely the rear demister is warrantied for the life of the warranty? Why wouldnt it be? What else isnt covered!? The brakes? The steering!?

ARAF

20,759 posts

254 months

Monday 30th November 2009
quotequote all
Surely it should be for the first two years, in order for Vauxhall to comply with EC law.

Bonnie and Clyde

11,701 posts

223 months

Monday 30th November 2009
quotequote all
Bloody Vauxhall mad At least we can prepare ourselves for whats ahead rolleyes

ringram

Original Poster:

14,702 posts

279 months

Monday 30th November 2009
quotequote all
Yeah we will see. Indicator on one side crapped out again too.
It cant have been repaired properly the first time... or maybe they just fail regularly! Not good.

TBH Its Holdens fault, but Vauxhall's responsibility. ARAF you are correct I cant see why it wouldnt be covered.

vxrandy

1,785 posts

214 months

Monday 30th November 2009
quotequote all
That fking sucks. I had my back screen replaced a couple of months back, just before my warranty ran out due to the demister interfering with the radio.

ringram

Original Poster:

14,702 posts

279 months

Wednesday 2nd December 2009
quotequote all
Got told today that the indicator controllers are on back order with no time of delivery!
No word on rear deminster. Ill have to chase that tomorrow.

S800VXR

5,877 posts

231 months

Wednesday 2nd December 2009
quotequote all
Yr cars modified and as such the warrentee is invalid.... tongue out

getmecoat

motomk

2,188 posts

275 months

Wednesday 2nd December 2009
quotequote all
S800VXR said:
Yr cars modified and as such the warrentee is invalid....

:getmecoat:


Exactly!! How much power are you putting through your rear demister now?
Want me to check with parts over here?

neiljohnson

11,298 posts

238 months

Wednesday 2nd December 2009
quotequote all
Good old vauxhall warranty, lad at work has a Corsa Vxr with a melted piston they wont repair that under warranty either eekranting

ARAF

20,759 posts

254 months

Wednesday 2nd December 2009
quotequote all
S800VXR said:
Yr cars modified and as such the warrentee is invalid.... tongue out
getmecoat
In a court of law, that will only be upheld if the modifications can affect the faulty parts. If the car had an uprated alternator then I suppose it could be argued that it has affected the vehicle electrics.

tiler

693 posts

267 months

Wednesday 2nd December 2009
quotequote all
As the car has a different engine from standard and a pully system moving at a different rate than standard I would say you are on a sticky wicket

You have been lucky so far with warranty from what you have posted you might get away with it again?

TerryS

1,382 posts

279 months

Wednesday 2nd December 2009
quotequote all
Seems the quality control went out the door with the older models Rich wink

ringram

Original Poster:

14,702 posts

279 months

Wednesday 2nd December 2009
quotequote all
Im happy to accept driveline issues, but component issues in the body as mentioned should be under warranty otherwise anyone with so much as an exhaust or more would have no warranty! "Relocated o2 sensors and higher flowing exhaust Sir, sorry no warranty"

Anyway hopefully its just a delay on the stuff, will check/chase today.

DougieMc

1,794 posts

252 months

Wednesday 2nd December 2009
quotequote all
Guys just to clarify it
Glass and Trim is only 1 year
The Heating Element which I believe is Richards problem is covered for 3 years
But where the Dealer may be needing his hand held is that all Glass Warranty needs to be approved by their regional Warranty Manager.
And yes we all agree this is the electrical part of the glass that has failed but it is classed as Glass replacemet so needs to be handled a little differently

Richard Pm me your details and which dealer etc and I will get someone to call you

ringram

Original Poster:

14,702 posts

279 months

Wednesday 2nd December 2009
quotequote all
Thanks Dougie,
To be fair they did say they had to check and were supposed to get back to me, so Ill give them another day, I called this am and got a date for indicators.
What you say is logical and makes sense hence why I was confused by the initial blanket answer.

I am familiar with the trim 1 year issue as that was the response when asking for about the 5th time for the console trim to be repaired. Picadors were informed only months after I got the car so well within the year and it was never repaired. Motorbodies said not their problem talk to Picadors.

So anyway thats less major than the electrics. It sounds like they have a handle on process so Ill PM you should the wheels come off.

Tattooboy

7,946 posts

209 months

Wednesday 2nd December 2009
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What we ALL really should do is to shame Vauxhall, get a comprehensive list of hopefully most peoples cars on here with details of what's gone wrong, who got what fixed, who hasn't, then get a car mag like What Car, Top Gear etc to run a story on it and see what kind of cock and ball story vauxhall come with !! prob a complete waste of time but at least it will show the general public the sort of problems you do get with exspensive cars and how the sort of things you think are covered with new warranties aren't, except depending on which dealer you go to, and the day of the week it is, and which way the wind is blowing.

Magic919

14,583 posts

232 months

Wednesday 2nd December 2009
quotequote all
What expensive cars?

Tattooboy

7,946 posts

209 months

Wednesday 2nd December 2009
quotequote all
Magic919 said:
What expensive cars?
Sorry money bags.........£40K price tag when these were rolled out is pretty expensive in my books !! The only reason Vauxhall sold them cheap was to move them. yes some people paid top money for their cars. smile

Magic919

14,583 posts

232 months

Wednesday 2nd December 2009
quotequote all
You had me for a moment there. rofl

Tattooboy

7,946 posts

209 months

Wednesday 2nd December 2009
quotequote all
Magic919 said:
You had me for a moment there. rofl
tongue outrofl