SO ANGRY
Author
Discussion

Simon T

Original Poster:

2,157 posts

302 months

Friday 14th September 2012
quotequote all
Bought my car from dealer in Wales. Had my car for 5 weeks and noticed pads seemed very low. Took to dealer in Reading who says they need replacing as worn out and breaking up. Dealer in Wales refuses point blank to pay for the replacement saying 3000 miles ago they were fine.

so now faced with £1000 bill after 6 weeks of Aston ownership.


Simon

BingoBob

1,098 posts

176 months

Friday 14th September 2012
quotequote all
That's outrageous. Good news is that you can get the pads dead cheap and it's an easy DIY job, or any mechanic can do it.

Is this an AM dealer?

silverspeed

1,508 posts

259 months

Friday 14th September 2012
quotequote all
Was it bought under the approved Aston Martin used scheme? If so I understand they have to ensure tyres pads etc have to have a certain life left in them. Ask to see a copy f the 140 point check if you do not already have it.

Simon T

Original Poster:

2,157 posts

302 months

Friday 14th September 2012
quotequote all
BingoBob said:
That's outrageous. Good news is that you can get the pads dead cheap and it's an easy DIY job, or any mechanic can do it.

Is this an AM dealer?
V12.....

Yes

BingoBob

1,098 posts

176 months

Friday 14th September 2012
quotequote all
Call customer service in Gaydon to see if they can arbitrate. They are normally good about this kind of thing.

Prattking

41 posts

171 months

Friday 14th September 2012
quotequote all
If you take your car to a dealer in Reading you deserve all you get.Some have a policy of up-selling and new brake pads is the oldest trick in the book.Check the pads yourself, have any warning lights come on? Don't use a main dealer,any competent mechanic can change pads.

Simon T

Original Poster:

2,157 posts

302 months

Friday 14th September 2012
quotequote all
Prattking said:
If you take your car to a dealer in Reading you deserve all you get.Some have a policy of up-selling and new brake pads is the oldest trick in the book.Check the pads yourself, have any warning lights come on? Don't use a main dealer,any competent mechanic can change pads.
Thanks, that helps.

It was the dealer in Cardiff who aranged for me to take it to the dealer in Reading. I am more than capable of changing them myself but when you spend £80k plus on a car I expect it to last more than 3000 (mostly motorway ) miles before something wears out wouldn't you?

Tony V12V

2,465 posts

181 months

Friday 14th September 2012
quotequote all
Simon - I assume you are talking front pads

Have a look at this thread not sure if you have seen it

http://www.pistonheads.com/gassing/topic.asp?h=0&a...

You will see that John's are just under the thickness of the backing plate (about5mm)and he has been advised to change but we are taking a new set to Spa just in case they don't last

Simon T

Original Poster:

2,157 posts

302 months

Friday 14th September 2012
quotequote all
Prattking said:
If you take your car to a dealer in Reading you deserve all you get.Some have a policy of up-selling and new brake pads is the oldest trick in the book.Check the pads yourself, have any warning lights come on? Don't use a main dealer,any competent mechanic can change pads.
Thanks, that helps.

It was the dealer in Cardiff who aranged for me to take it to the dealer in Reading. I am more than capable of changing them myself but when you spend £80k plus on a car I expect it to last more than 3000 (mostly motorway ) miles before something wears out wouldn't you?

Tony V12V

2,465 posts

181 months

Friday 14th September 2012
quotequote all
PS John's new pads only have 10mm lining on them anyway

drcarrera

795 posts

254 months

Friday 14th September 2012
quotequote all
Try taking to another dealer - due West, East or North East from the one you went to and get a second opinion. wink

And 1K for brake pads? I'd expect new disks as well for that!

BingoBob

1,098 posts

176 months

Friday 14th September 2012
quotequote all
And a massage.

snuffy

13,231 posts

313 months

Friday 14th September 2012
quotequote all
A thousand pounds for a set of pads !! Is that because it's a V12 ?

Tony V12V

2,465 posts

181 months

Friday 14th September 2012
quotequote all
snuffy said:
A thousand pounds for a set of pads !! Is that because it's a V12 ?
Not quite and Yes CCM discs dont you know wink

See the other thread its all priced and explained in there

Dont think ECP does those ones smilenono

LC23

1,315 posts

254 months

Friday 14th September 2012
quotequote all
I'd echo the above comments re Reading dealer. Told me a year ago my rear pads were at the point of needing replacing and I reckon I will end up with another year out of them before they are even close.

v8woollie

4,363 posts

174 months

Friday 14th September 2012
quotequote all
I think Nick (woolders) may have a comment on this. I'm sure a certain dealer in Reading tried to get him to replace pads that were fine.

897sma

3,606 posts

173 months

Friday 14th September 2012
quotequote all
Just bought a set of rears for mine from Euro Car Parts -£137 including wear sensors. Pagid OEM. Bargain smile

RIB27

564 posts

177 months

Friday 14th September 2012
quotequote all
Hi Simon,

Sorry to hear that dealer has been treating you so badly frown As Bob suggested I would try speaking to Gaydon about it, dealers have to been seen to meet stringent standards to keep their franchise.

BingoBob said:
Call customer service in Gaydon to see if they can arbitrate. They are normally good about this kind of thing.

Jockman

18,410 posts

189 months

Friday 14th September 2012
quotequote all
silverspeed said:
Was it bought under the approved Aston Martin used scheme? If so I understand they have to ensure tyres pads etc have to have a certain life left in them. Ask to see a copy f the 140 point check if you do not already have it.
Not a bad piece of advice as far as I can see yes

My sheets from March clearly show the amount of life left in the pads smile

woolders

874 posts

186 months

Friday 14th September 2012
quotequote all
v8woollie said:
I think Nick (woolders) may have a comment on this. I'm sure a certain dealer in Reading tried to get him to replace pads that were fine.
Ask the Cardiff boys how much that they measured on the 140 point check. I think that new, the DB 9 has 8mm on the pads and the warning light comes on at 2 mm. If you have 10mm new and 75% wear is when the warning light comes on, you can draw your own conclusions from what Cardiff says.

Maybe if you ask Reading what they had measured before advising you to change pads, that would also help.