AM Service in South West
AM Service in South West
Author
Discussion

kbird

Original Poster:

1,068 posts

237 months

Monday 3rd June 2013
quotequote all
Harwoods or Grange - Exeter or Stratstone - Cardiff or Lancaster- Reading?

Who's good/bad?

Thanks


hashlove

106 posts

164 months

Monday 3rd June 2013
quotequote all
No experience of any as yet. However, I do have a minor fix being slotted in tomorrow at Cardiff. Very nice and easy going on the phone with confirmation email straight away. Will update tomorrow afternoon.

Bravo73

1,858 posts

204 months

Monday 3rd June 2013
quotequote all
kbird said:
Harwoods or Grange - Exeter or Stratstone - Cardiff or Lancaster- Reading?
I've not been to any of the three but here is the thread about stevewushu's recent experience with Lancaster - Reading:

http://www.pistonheads.com/gassing/topic.asp?h=0&a...

eek Enough said.

Jon39

14,928 posts

173 months

Monday 3rd June 2013
quotequote all

kbird said:
Harwoods or Grange - Exeter or Stratstone - Cardiff or Lancaster- Reading?

Who's good/bad? Thanks
Based only upon the comments on this forum.

Exeter - Have (or probably had) a menopausal salesman. The DP is good.
Cardiff - A Pher lives very near, but drives to Cheltenham for servicing.
Reading - PH fireworks about servicing there recently.




kbird

Original Poster:

1,068 posts

237 months

Monday 3rd June 2013
quotequote all
Thanks

I just spoked to Harwoods and they're booked up until July, now I know why!



Edited by kbird on Monday 3rd June 12:11

kbird

Original Poster:

1,068 posts

237 months

Monday 3rd June 2013
quotequote all
hashlove said:
No experience of any as yet. However, I do have a minor fix being slotted in tomorrow at Cardiff. Very nice and easy going on the phone with confirmation email straight away. Will update tomorrow afternoon.
Thanks

hashlove

106 posts

164 months

Wednesday 5th June 2013
quotequote all
As promised, after having just returned from Stratstone Cardiff, I have nothing but praise for the service department. From a phone call Monday to being able to squeeze me in Tuesday for some work required when a couple of other Aston service departments were quoting 2 weeks before they could have a look, I have to say the level of attention afforded to both me and the car was fantastic, considering I didn’t buy the car from them or a franchised dealer.

Living and working at opposite ends of the M4, I do have quite a bit of choice as to where to take my car, and have no hesitation in using/recommending Cardiff for anything in the future. Just ask for Richard or Mike, genuinely know the cars and were happy to talk about them in quite great depth, including some cosmetic upgrades which I will take them up on.

Also, great to see in the workshop older cars like a couple of DB7s and Vanquish.

From a slightly rocky start 3 months ago when I picked up my first aston, I am now truly loving the car and the brand.

AM in South West - Stratsone Cardiff.