Warranty comeback on bodywork job - any ideas?
Warranty comeback on bodywork job - any ideas?
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Discussion

Sunray3006

Original Poster:

104 posts

157 months

Monday 21st September 2015
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Good afternoon.

Quick question which I need any help on as battling an AM body-shop.

Had a 'bubbling' issue on my '05 DB9 O/S wing which was corrected through AM in Amersham in November 2013. The same fault then reappeared in exactly the same spot in April 2014, so was redone (again by AM approved body-shop through Amerhsam).

Now the bloody thing has come back again in the same spot (again), but this time is worse that ever - does anybody know where I stand on warranty on an AM approved repair?

Might have to claim on my car insurance but trying to avoid if possible.

Any help gratefully received.

Sunray3006

Original Poster:

104 posts

157 months

Friday 25th September 2015
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UPDATE:

My local AM Dealer (Amersham) has fought hard shootand they have convinced the body shop concerned to rectify it FOC. Stirling effort and a big pat on the back to the individual concerned at AM.

A very happy customerwoohoo

V8V Pete

2,536 posts

156 months

Friday 25th September 2015
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Good result but I don't think I'd want the same body shop doing it a third time as it would appear that they don't have a clue. Isn't the wing composite? How do you get bubbling on that?

mcm66

240 posts

211 months

Friday 25th September 2015
quotequote all
I had same problem, was told the only explanation for repeated bubble,also in same place, was gel coat had broken down. Body shop removed all paint when bubble returned, described surface as powdery, allowing moisture to penetrate through from behind. They were pulling their hair out!

dig123

347 posts

146 months

Friday 25th September 2015
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Get them to sign up to fixing FOC if it comes back again, saves the argument if there is a next time.

V8V Pete

2,536 posts

156 months

Saturday 26th September 2015
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mcm66 said:
I had same problem, was told the only explanation for repeated bubble,also in same place, was gel coat had broken down. Body shop removed all paint when bubble returned, described surface as powdery, allowing moisture to penetrate through from behind. They were pulling their hair out!
Well surely the solution is to preserve hair and just put a new wing on it.