Engine Missfire - Sounds Serious

[moveover]

I'd be grateful for some advice on a problem that's developed with my 2011 Virage, 20k miles.

I had a missfire and emissions service warning last week, so the car was collected and returned to the dealer. They have replaced all the coils and plugs, but a missfire remains in one cylinder. Apparently today they put a probe in there and discovered oil was getting into the chamber.

Given I've only had the car a little over a month, I'm considering exercising my consumer rights and handing it back. All the work would be carried out under warranty, but I'm concerned this would end up being the start of a long relationship with the service department.

If I did decide to stick with it, can I insist that the car is shipped up to Works Service to carry out the works?

Edited by moveover on Thursday 10th December 13:38

[Phil74891]

Some thoughts:

Is it an AM dealer? If so you would be fine having the work done by them.

The V12 engine is proven and generally robust, so if they fix it under warranty you should be ok. Will they warranty the work? Is there anything else wrong with it while they're at it?

I think it depends on how much you like the car. There's not too many Virage's around.

If it was in perfect working order would you swap it for something else? If so, hand it back if you can, and start again. If not then get them to fix it.

[AMDBSNick]

moveover said:

If I did decide to stick with it, should I (can I) insist that the car is shipped up to Works Service to carry out the works, rather than letting the dealership play around with the engine's innards?

Yes you can

[Neil1300r]

AMDBSNick said:

moveover said:

If I did decide to stick with it, should I (can I) insist that the car is shipped up to Works Service to carry out the works, rather than letting the dealership play around with the engine's innards?

Yes you can

Really? Thought he would have to let the selling dealer to fix it at their cost first? Unless it's got an Aston warranty on it

[AMDBSNick]

Neil1300r said:

AMDBSNick said:

moveover said:

If I did decide to stick with it, should I (can I) insist that the car is shipped up to Works Service to carry out the works, rather than letting the dealership play around with the engine's innards?

Yes you can

Really? Thought he would have to let the selling dealer to fix it at their cost first? Unless it's got an Aston warranty on it

I'm assuming AM warranty

[vankypanky]

works are just another aston dealer. if the engine is shot then the dealer would do it or ship it back to aston themselves. im not understanding what works would have to do with it.
if the engine is under the aston warranty aston might well want the engine back to do it themselves and not let the dealer do it

[mikey k]

vankypanky said:

works are just another aston dealer. if the engine is shot then the dealer would do it or ship it back to aston themselves. im not understanding what works would have to do with it.
if the engine is under the aston warranty aston might well want the engine back to do it themselves and not let the dealer do it

More over the dealer won't attempt a repair they will simply swap the engine
I'd be handing it back IME

[moveover]

mikey k said:

More over the dealer won't attempt a repair they will simply swap the engine
I'd be handing it back IME

Wouldn't that be an ok result, if it was a remanufactured engine from the AM factory?