Consumer Protection on repairs
Discussion
Not strictly an Aston thing but though someone in the UK might have some insight into this.
I've got some specially moulded ear pieces I use in my race car.
They were repaired in June (after a previous unrelated repair) and I sent them back December as the repaired side audio was a bit poor.
They came back said they no longer support this type I have (no mention the last time they were repaired). When pressed they offered 30% off an pair of their latest greatest ones.
I really don't want to spend any more money with them as I'm not too pleased with the quality of their product and customer service.
I did a Google on the subject but what I can find tends to deal with new things purchased as opposed to defective repairs.
It's not a lot of money but I just don't like being, you know what, on principal.
Cheers
I've got some specially moulded ear pieces I use in my race car.
They were repaired in June (after a previous unrelated repair) and I sent them back December as the repaired side audio was a bit poor.
They came back said they no longer support this type I have (no mention the last time they were repaired). When pressed they offered 30% off an pair of their latest greatest ones.
I really don't want to spend any more money with them as I'm not too pleased with the quality of their product and customer service.
I did a Google on the subject but what I can find tends to deal with new things purchased as opposed to defective repairs.
It's not a lot of money but I just don't like being, you know what, on principal.
Cheers
Gassing Station | Aston Martin | Top of Page | What's New | My Stuff