deposit refund is it possible
deposit refund is it possible
Author
Discussion

Kersh2312

Original Poster:

138 posts

166 months

Friday 28th July 2017
quotequote all
hi put a 5k deposit down on a vanquish from a main dealer but i have seen a newer car less miles for 10k less where do i stand legally and would there be any chance of getting any money back
thanks

pschlute

733 posts

190 months

Friday 28th July 2017
quotequote all
You have entered into a contract to buy a car, and now you want to back out ?

You need to discuss this with 1) the dealer, then 2) probably a solicitor.

They are entitled to damages for you breaking the contract, but whether £5000 is too much is why you need to use option 2. If they feel that you will use them for your servicing you could strike a compromise.

Edited by pschlute on Friday 28th July 18:49

Mexman

2,442 posts

115 months

Friday 28th July 2017
quotequote all
How long ago are we talking?


cayman-black

13,268 posts

247 months

Friday 28th July 2017
quotequote all
if they are honourable they should refund you, ask nicely.

Kersh2312

Original Poster:

138 posts

166 months

Friday 28th July 2017
quotequote all
paid it last week

2 sMoKiN bArReLs

32,044 posts

266 months

Friday 28th July 2017
quotequote all
As above. Any reputable firm will refund you if you ask nicely. That is your start point. (I wouldn't tell them why though hehe)

Buster73

5,637 posts

184 months

Friday 28th July 2017
quotequote all
I would use the details of the newer car to try and reduce the price you're paying for the car you put the deposit on , I'm sure that would be best for both parties.

Having said that , if I was the dealer I'd be reluctant to pay the full deposit back if you don't go ahead with the purchase, and if you got really stroppy I'd dig my heels in and give you nothing back.

Remember, that just a few days ago you were quite happy to enter into a contract to buy the car , you really should have done your homework before paying the deposit.

Dealer is completely in the right here , it's you that's trying to renege on the contract.

Graze01

1,203 posts

123 months

Friday 28th July 2017
quotequote all
Buster73 said:
I would use the details of the newer car to try and reduce the price you're paying for the car you put the deposit on , I'm sure that would be best for both parties.

Having said that , if I was the dealer I'd be reluctant to pay the full deposit back if you don't go ahead with the purchase, and if you got really stroppy I'd dig my heels in and give you nothing back.

Remember, that just a few days ago you were quite happy to enter into a contract to buy the car , you really should have done your homework before paying the deposit.

Dealer is completely in the right here , it's you that's trying to renege on the contract.
I agree - negotiate with the dealer first up - you might be surprised

Good luck & let us know what happens

Graeme

V8 Vantage GT

1,657 posts

137 months

Friday 28th July 2017
quotequote all
Thankfully these contracts are illegal in CA. Dealers cannot keep deposits for any reason. You could order a new car and decide when it comes in you no longer want it and they have to by law refund your deposit in full.

pschlute

733 posts

190 months

Friday 28th July 2017
quotequote all
V8 Vantage GT said:
Thankfully these contracts are illegal in CA. Dealers cannot keep deposits for any reason. You could order a new car and decide when it comes in you no longer want it and they have to by law refund your deposit in full.
....and I hope that if a customer orders a car and turns up to collect it the dealer can tell them he has sold it to someone else.

Wacky Racer

41,410 posts

278 months

Friday 28th July 2017
quotequote all
V8 Vantage GT said:
Thankfully these contracts are illegal in CA. Dealers cannot keep deposits for any reason. You could order a new car and decide when it comes in you no longer want it and they have to by law refund your deposit in full.
That's hardly fair on the dealer is it? Especially if the specification is rather unusual and would be difficult to sell on.

What's the point of leaving a deposit then?

V8 Vantage GT

1,657 posts

137 months

Friday 28th July 2017
quotequote all
Wacky Racer said:
That's hardly fair on the dealer is it? Especially if the specification is rather unusual and would be difficult to sell on.

What's the point of leaving a deposit then?
I've never heard of it being abused. If a hardship were to happen in someones life, you can hardly expect them to be on the hook for a car. On the other hand if you purchase a vehicle, there is no "cooling off" period.

Mako V12V

3,139 posts

245 months

Friday 28th July 2017
quotequote all
There is also a thing called distance selling. Possibly not relevant here but if you put a deposit on a car without seeing it, for e.g., over the phone to hold the car till you've seen it, then as and when you see the car you don't like it/want it for whatever reason, the dealer has to refund the deposit by law.
Good luck.

Wacky Racer

41,410 posts

278 months

Friday 28th July 2017
quotequote all
V8 Vantage GT said:
I've never heard of it being abused. If a hardship were to happen in someones life, you can hardly expect them to be on the hook for a car. On the other hand if you purchase a vehicle, there is no "cooling off" period.
If you decide you just don't want the car, the minimum you should be liable is for ALL the dealer's out of pocket expenses....this is only fair.

Maybe if the buyer genuinely has had suffered misfortune, lost their job or death of close family member (for example) I expect most reputable dealers would refund the deposit, but some wouldn't.

Sheepshanks

41,346 posts

150 months

Friday 28th July 2017
quotequote all
Wacky Racer said:
If you decide you just don't want the car, the minimum you should be liable is for ALL the dealer's out of pocket expenses....this is only fair.
It would also be fair if dealers would do the same for customers when a car gets sold to someone else (or they "decide not to retail it"). But they don't.

pschlute

733 posts

190 months

Friday 28th July 2017
quotequote all
Sheepshanks said:
It would also be fair if dealers would do the same for customers when a car gets sold to someone else (or they "decide not to retail it"). But they don't.
If they have broken their contract with you, sue them.

Wacky Racer

41,410 posts

278 months

Friday 28th July 2017
quotequote all
pschlute said:
Sheepshanks said:
It would also be fair if dealers would do the same for customers when a car gets sold to someone else (or they "decide not to retail it"). But they don't.
If they have broken their contract with you, sue them.
This.

Business works both ways..........or should do.

V8 Vantage GT

1,657 posts

137 months

Saturday 29th July 2017
quotequote all
Wacky Racer said:
If you decide you just don't want the car, the minimum you should be liable is for ALL the dealer's out of pocket expenses....this is only fair.

Maybe if the buyer genuinely has had suffered misfortune, lost their job or death of close family member (for example) I expect most reputable dealers would refund the deposit, but some wouldn't.
Well car dealerships are notoriously unsavory. Even the most high end dealers are generally no more reputable than any local Ford dealer, the same goes for many of the sales people. A dealer with any integrity will be understanding and willing to work with someone. For those that aren't, there's a line of attorneys ready to take them on.

tonyhall38

4,194 posts

247 months

Saturday 29th July 2017
quotequote all
If you have signed a document ordering the car....dealer has every right to withhold deposit , however on the order form if it does not state anywhere in the term s that the deposit is non refundable.....you have a case for its return.....of course if you haven't signed anything...and have a receipt for the money...go get it back.....

Buster73

5,637 posts

184 months

Saturday 29th July 2017
quotequote all
Any high end car dealers on here like to comment on how they would deal with this situation ?

Anonymously of course.