AML Customer Service E-mail address?

[Emilio Largo]

Good evening.

Could someone please point me into the right direction:

I would like to leave a complaint about my purchase experience with my main dealer (yes, I have completed the AM survey). Which is the e-mail address to choose? [e-mail]? The new homepage only gives me a telephone number and a postal address, but no e-mail address.

Thank you,
Emilio

[Emilio Largo]

Come on, guys, I do need your help here. Who can I turn to at Gaydon via e-mail with my dealer complaint? The new AM website unfortunately is no help in this matter at all.
Regards,
Emilio

[jonby]

Emilio Largo said:

Come on, guys, I do need your help here. Who can I turn to at Gaydon via e-mail with my dealer complaint? The new AM website unfortunately is no help in this matter at all.
Regards,
Emilio

I'd tweet Andy Palmer - he is normally very good at pointing people in the right direction in these matters

https://twitter.com/AndyatAston

[AMDBSVNick]

https://twitter.com/astonmartin?lang=en

Put AM customer services in touch with me about a warranty transfer query.

[mhurley]

[e-mail]

[indapendentlee]

I have PMd you my email address - if you drop me an email I'll make sure it gets to the right person!

[Emilio Largo]

Thank you all so much!

[Emilio Largo]

A short update in this matter:

All credits and a very BIG THUMBS UP to the AML Client Services both in Frankfurt and in Gaydon! I received a message today that due to their intervention my main dealer has agreed to rectify my delivery issue in the only proper way. This will save me a lot of money and I really cannot tell how happy I am after the frustration of the past months. Really looking forward now to the first drive in my new car in spring.

Thank you all for your help on this thread and a very BIG special extra thanks to indapendentlee who was utmost helpful!

Emilio