2018 vanquish s paint issue where do i stand
Discussion
hi wondering if anybody has any thoughts on what i should do ,i purchased ex demo vanquish s 3 month ago sat in the garage until warmer weather came along as in now, thought i would get a ceramic coat put on last week before i took it out the detailer showed me on the boot an area where the1st coat of laquer hadnt dried which gave a ripple effect ,he tried sanding it down but it still came through only disappeared when heat was directed onto it .Took it back to aston who agreed it needed sorting ,i specifically said I wouldnt be happy if the car needed paint they assured me it was only the laquer that needed replacing .picked the car up today ripple effect has gone but the body shop has gone through to the base coat on the edge leaving a white line 40mm long by 3mm thick.It will need spraying now which im not happy about and also since they have had it they have put more miles on it than Ive actually driven in the time i have had it.They have being very helpful but im pisxed off.whats your thoughts.
many thanks
many thanks
When I first got my V12VSR it had some burn marks on the edges where they had sanded through the paint. It was fixed painlessly and don’t think anyone would ever know there had been an issue. Agree with Dave that you do not need to be too concerned about fixing paint - how many miles did they put on it and have you taken it up with them?
Kersh2312 said:
the reason why im concerened is in the past when i have come to sell my car the car dealers have reduced the px price due to it having paint which i didnt see when i purchased it because it looked perfectly fine but they can tell better in the trade
I honestly wouldn't worry, the issue stems from a quality issue during build and can be remedied by an AM approved bodyshop (be that your local dealer, or somewhere like AM Works). It wont harm re-sale as it's merely putting it back to how it should have left the factory. It could probably be transported to said bodyshop if you're concerned about mileage.As noted above, many prestige cars leave their respective factories far from perfect. I take comfort in knowing that in recent times, Aston Martin has one of the better paint departments, and they often require less remedial work prior to things like ceramic coatings and PPF.
I think that your idea of lacquer is outdated by 100 years. All cars sold today use a base coat and clear coat which is is chemically activated and does not require air drying or baking (baking just makes the process quicker). It's basically chemically activated urethane paint which has no pigment added. If your car still has soft paint, it would suggest that someone painted the car without activator. You can't just keep adding layers of clear coat in the same way that you could with old lacquer paint from the 1920's.
You need to get it fixed properly and I would suggest that you let them do whatever they need to do so that you don't have to come back in a few months to get it corrected again.
You need to get it fixed properly and I would suggest that you let them do whatever they need to do so that you don't have to come back in a few months to get it corrected again.
I'll join the chorus of "trust 'em". I had the common bubbling under the wing mirror arm rectified under AM extended warranty on my previous black Vantage. It came back 100% perfect.
I think the value (if that had been relevant) would have been worse with bubbling rather than knowing an AM-approved paint show corrected things. I couldn't tell the difference in quality.
Having since swapped that one for a Volcano Red, I notice the same issue occurring. It's getting checked next week at AM Bristol with the first service and I'll have no hesitation letting them correct it.
As another posted, if it's not right, simply send it back. AM customer service is excellent, in my experience, and they'll do what's necessary to make you a happy motorist once more
I think the value (if that had been relevant) would have been worse with bubbling rather than knowing an AM-approved paint show corrected things. I couldn't tell the difference in quality.
Having since swapped that one for a Volcano Red, I notice the same issue occurring. It's getting checked next week at AM Bristol with the first service and I'll have no hesitation letting them correct it.
As another posted, if it's not right, simply send it back. AM customer service is excellent, in my experience, and they'll do what's necessary to make you a happy motorist once more
+1 for "trust'em".
My 14 model DB9 went back to AM Newcastle to remedy paint bubbling around a section of the roof where it meets the rear screen. Was sorted by AM under warranty but the guys at Newcastle had said that if AM turned down responsibility then they themselves would sort it. Excellent service and a top notch job.
Just speak to your dealer, get a feel for where they stand with regard any future problems with the same area and let them sort it.
My 14 model DB9 went back to AM Newcastle to remedy paint bubbling around a section of the roof where it meets the rear screen. Was sorted by AM under warranty but the guys at Newcastle had said that if AM turned down responsibility then they themselves would sort it. Excellent service and a top notch job.
Just speak to your dealer, get a feel for where they stand with regard any future problems with the same area and let them sort it.
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