Thankyou AML
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Astontony

Original Poster:

522 posts

83 months

Tuesday 12th April 2022
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I must give a big thankyou to Aston Martin Lagonda and in particular 2 people. James Harris from Aston Martin "The Gold Coast" and Timothy Unsell from AML Singapore who put my case forward.
I have a my 2015 Vanquish and had a problem with my Carbon Fibre roof, it was yellowing and there were a couple of areas that were showing signs of bubbling or separating clear coat from the carbon roof.
The car had only done 27000klm and was garaged all its life.
I sent photos to ECPS Group in Poland and Michal who is the CF expert made a few comments re the lack of UV retardant and a few anomolies that pointed to a couple of manufacturing errors.
AML decided that they would replace my roof under warranty and I am chuffed, it is at the dealer under repair at present and I will shout my thankyou from the tree tops.
The fault was as annoying as a scratch or dent in the duco, every time I went for a drive I could see her pain.
She returns in 10 days and I can't wait to see the transformation.
BTW for those of you who had not had the opportunity of spending time in a Vanquish 2 go and drive one, either the 6 speed or the 8 speed the Vanquish 2 is a great car, power, handling, comfort, looks, I don't have a desire for any other of the newer models as yet.... maybe the DBS however they are quite big and the Vanquish although a heavy car, as all Astons are, when side by side with the new DBS is just the right proportions IMO.

BiggaJ

1,260 posts

68 months

Tuesday 12th April 2022
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Always good to report when things are handled well as much as when things aren't handled as well as could have been.

Glad you got it sorted, look forward to seeing some photographs.

Import

389 posts

59 months

Tuesday 12th April 2022
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A good result and a good news story..glad it worked out..

Astontony

Original Poster:

522 posts

83 months

Tuesday 12th April 2022
quotequote all
Thanks Guys and Gals, I have asked for some progress photos in the hope that it may show the process in enough detail should someone need to repair their roof or re coat it. When I get some shots I will post them for your interest.

Astontony

Original Poster:

522 posts

83 months

Friday 22nd April 2022
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Things are progressing well. The roof is now on and the windscreen and rear window go back in today, the interior goes in on tuesday they give it a bath and it is complete. Here are a couple of photos of where it is at early this morning.

Astontony

Original Poster:

522 posts

83 months

Friday 22nd April 2022
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Astontony

Original Poster:

522 posts

83 months

Friday 22nd April 2022
quotequote all
sorry they are upside down. We come from the land downunder.