X5 Warranty work
X5 Warranty work
Author
Discussion

cghurst

Original Poster:

67 posts

200 months

Thursday 3rd November 2011
quotequote all
I recently purchased a 2008 X5 from our local BMW dealer.
After a few electrical woes and the washer bottle permanantly being empty I have returned it for repair under the BMW warranty.
They have just phoned to say that the washer bottle was emptying its self into the cabin under carpets etc and was also probably the cause of the electrical issues, all apparently sorted and the car will be ready in a day or so.
Could anyone give me any pointers about the carpets, I have asked that they replace them, they say they are fine and have been dried out.
The carpets are cream and I am sure they will have discoloured/stained.
Am I being unreasonable???

Fox-

13,575 posts

277 months

Thursday 3rd November 2011
quotequote all
Well are they stained or what?

cghurst

Original Poster:

67 posts

200 months

Thursday 3rd November 2011
quotequote all
A bit, nothing too serious, more concerned with the carpets being wet for god knows how long.

pdavison

1,641 posts

308 months

Thursday 3rd November 2011
quotequote all
They 'should' have dried the car out, when I spoke to my local BMW dealer about a similar problem they said they would have the car for over a week to ensure the carpets were completely dry. You could ask for replacement carpets but at the very least ensure they've dried them thoroughly or you'll get the windows steaming up at the drop of a hat.

This is, I believe a common problem on these cars.

cghurst

Original Poster:

67 posts

200 months

Thursday 3rd November 2011
quotequote all
I think they are planning to give me the car back tomorrow, trip to the dealership tomorrow morning I think, dont believe a day and a bit is long enough to dry it all out properly, especially as it was causing electrical issues as well.

pdavison

1,641 posts

308 months

Friday 4th November 2011
quotequote all
Have they offered to dry it out properly?

cghurst

Original Poster:

67 posts

200 months

Friday 4th November 2011
quotequote all
Result, all new carpets!!!

pdavison

1,641 posts

308 months

Friday 4th November 2011
quotequote all
Definite result ... Well done!

gf15

1,038 posts

297 months

Friday 4th November 2011
quotequote all
Sorry...........but here goes,

If it was my car, I would be more worried about the electrics long term than the carpets.
As it is a 2008 car, I would insist on some sort of BMW dealer warrenty that covers electrical issues over the next 3 years................I would be tempted to walk away if they did not give you peace of mind.
HTH.