320D E90 CLUTCH JUDDER
320D E90 CLUTCH JUDDER
Author
Discussion

spikeymikey12000

Original Poster:

100 posts

193 months

Tuesday 3rd January 2012
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Hi,

My 320d has developed a juddering clutch when pulling away in 1st gear. It started just on hills but is there all the time now.

The car is a July 2008 car and has done 49,000 miles, full BMW Service History and service pack. I bought it in October with 42,000 miles on the clock from an independent dealer.

I spoke to BMW customer services today who were very coy saying I needed to get the car looked at by a dealer to diagnose the problem and then take it from there. I said that if its a new clutch I felt that BMW should carry out the repair as the car has a full maintenance record and is within 60,000 miles, they responded saying it was a wear and tear item and its unlikely to be something they would consider to help with, but that it needed diagnosing first.

Does anyone have any idea what could be causing the judder and also have any similar experience with BMW customer services? Ive always found them good in the past but im a bit disappointed in their response so far.

Cheers

Mike

Moar

5,512 posts

198 months

Tuesday 3rd January 2012
quotequote all
If it is the clutch then it could just be your driving style or the previous owners. I wouldn't goodwill a clutch failing after 60k.


halo34

2,890 posts

230 months

Tuesday 3rd January 2012
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My 320d is waiting to see if its getting a replacement clutch and flywheel but its under BMW warranty.

It's an 06 with 58k but I doubt they will help if your not under BMW warranty. It judders heavily when cold.

It's a common issue and apparently a new modified part is available which cures it. Not sure what the part is but will ask when they hear back from BMW.

Doesn't help you but if it does need replaced worth making sure modified bits go in!

Accumul8

425 posts

194 months

Wednesday 4th January 2012
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Check out this forum, full of very useful information. Including the clutch judder you mention.

http://www.bmwland.co.uk/forums/viewtopic.php?f=4&...

halo34

2,890 posts

230 months

Tuesday 10th January 2012
quotequote all
Well I eventually got mine replaced - I didnt ever find out who footed the bill, either the dealer or BMW as I reported the judder on day 2 of getting the car.

The dealer was fantastic though and drove a car to me, left me with a spanky new 318d M Sport+ estate over xmas and new year while they replaced my headlights and clutch, DMF and clutch release bearing. The delay was waiting for BMW over the hols to approve the work and in the end they just replaced all of it to get me sorted.

Apparently my age of E90 (06) hasnt got a modified part but later models do. Symptoms were random juddering when pulling away, kept stalling when cold (stopped now) and hard to select reverse when cold.

Glad I bought through BMW dealer as it was all completely hassle free and even though dealer was 200 miles away they looked after me really well and nothing was a problem. I will write up a review on them actually as from start the finish the service has been nothing short of stunning compared to anything else.


gizlaroc

17,251 posts

255 months

Tuesday 10th January 2012
quotequote all
All manual BMWs have had issues with the clutch since 2006, it has taken them 5 years to find a fix, with the amount of cars affected you can see why they want to keep it quiet.

I have just had the new clutch fitted to our X1, the difference is amazing.
Kit is not officially available till January, it is a new clutch and flywheel with a balance plate on it apparently, but let them look at your car as they do know about this.

spikeymikey12000

Original Poster:

100 posts

193 months

Wednesday 11th January 2012
quotequote all
So good news.

Car went in on Monday and BMW have agreed to replace the clutch free of charge with the new modified clutch they are currently manufacturing.

Im pleased with the result, didnt think a car just over 3 yrs old with 49,000 miles should need a new clutch...

Bogracer

438 posts

238 months

Wednesday 11th January 2012
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Sounds like a dual mass flywheel issue

halo34

2,890 posts

230 months

Wednesday 11th January 2012
quotequote all
Thats an excellent result - clutch kits are pretty expensive so worry free now for you for a good while.

I have say despite some horror stories on here about BMW Service I have been really impressed so far.
_
I do have a niggle that I need a 330d however wink

Hopefully end of your problem in the long term!