Deezer issue with 2016 Z4

[Vroomer]

My 2016 Z4 is one of the last built and came with what I thought was a full suite of ConnectedDrive, but it turns out that this does not include 'Online Entertainment', which is a shame because I wanted to use Deezer through the car's own SIM as it doesn't attract roaming charges if used abroad.

All is not lost as I have Deezer on my iPhone6 and can connect to the car via USB and play Deezer through the car system. There are two anomalies though:

1. The car system doesn't see Deezer i.e. all searching/track selection has to be done on the phone.

2. The details (artist/track album cover) appear on the car screen for the first track played, then simply stay there i.e new tracks are playing but the new details don't appear.

Would be grateful for any comments/thoughts on this.

Many thanks.

[TFP]

Cancel your current Deezer contract.

Buy the online Entertainment Voucher through ConnectedDrive.

You now have Deezer in your car and can also be used on your phone/PC/tablet.

Sorted.

[Vroomer]

According to the ConnectedDrive helpline, if the BMW screen doesn't show 'Online Entertainment' when you push the multimedia button, you can't do that - hence my post.

[TFP]

That is because you have not yet paid for it!

You need to go in to the connectedDrive store and buy it.

[Vroomer]

Sorry, but I have to spell this out: I have tried to buy it, but the Connected Drive helpline says that if there is no 'Online Entertainment' option on the screen, you cannot buy it.

[TFP]

You're still not getting it.

I'm out.

Good luck.

[Vroomer]

Thanks for your efforts, but you are not getting it!

As explained by the Helpline:

If you can potentially get 'Online entertainment' but haven't bought it, the 'Online Entertainment' option is there but says 'Service Not Available' when clicked on.

If the 'Online Entertainment' option isn't there, you can't buy it.

And from the BMW website:

Attention: To start using the service, you have to redeem the BMW Music flat-rate voucher in the vehicle first. This can be done by registering at one of the BMW music partners in your vehicle at Multimedia > Online Entertainment.

Edited by Vroomer on Tuesday 3rd January 12:25

[Fox-]

TFP said:

You're still not getting it.

I'm out.

Good luck.

I think it might be you that isn't getting it, but it's quite an obscure one. The Z4 is the last remaining BMW with the older CIC IDrive system - replaced in 2012 by NBT in the F Series models but not in any remaining E Series cars, of which the old X1 and the Z4 were the last. I suspect that CIC does not and has never supported Online Entertainment?

[Vroomer]

Mr Fox, I think you are spot-on!