Joke servicing
Discussion
Anyone else on here experienced the ridiculous cost of a service on an X5 before?just got quoted by Coopers in Tunbridge Wells for what is essentially an oil and filter change £750..got the break down from them which makes the quote look even worse..£5 for screen wash when its full..coz I did it yesterday!!..£15 to change an indicator lens on the right wing..and even better £45 to change the oil!!Porsche stopped this rubbish a few years back..always like a bee-em but that is taking the pi$$ imo..
When my main dealer charged similarly for screenwash, my dashcam revealed that all I got was a top up of water from a manky old watering can, which was then used to top up the coolant.
BMW are a world apart from JLR when it comes to servicing quality and value. They still live in the "I'm sorry sir, but it's a BMW and it's special" world - which is enough to make me avoid a BMW next time round.
BMW are a world apart from JLR when it comes to servicing quality and value. They still live in the "I'm sorry sir, but it's a BMW and it's special" world - which is enough to make me avoid a BMW next time round.
kayc said:
£5 for screen wash when its full..coz I did it yesterday!!.
VW dealer told me they siphon it out and refill with proper VW stuff.I don't think it's worth arguing about service costs line by line - just negotiate the overall cost. Having said that I imagine BMW Tunbridge Wells is pretty busy - if it was your business, would you bomb the prices?
Hmm are you definitely sure it is "just" the oil filter and oil?
To me the quoted figures sound like they have quoted for the oil and oil filter change, micro filters, air filters and fuel filters...
If it does include the other filters then the quote is understandable as most of the BMW OEM filters are around £80 - £100 (640d micro filters are around £90, Air filters around £90 ish and the fuel filter about £85-90). Taking that into account the full set of filter changes with OEM parts on the 640D is literally £500.
Depending on how often you get serviced (and chances are) that the micro filter will be every service because of the bi annual nature, and every other service (i.e. up to 4 years) would be the air and fuel filters).
That said I am cutting mine down to 10K ish to do an interim oil and oil filter service (no other filter replacement).
To me the quoted figures sound like they have quoted for the oil and oil filter change, micro filters, air filters and fuel filters...
If it does include the other filters then the quote is understandable as most of the BMW OEM filters are around £80 - £100 (640d micro filters are around £90, Air filters around £90 ish and the fuel filter about £85-90). Taking that into account the full set of filter changes with OEM parts on the 640D is literally £500.
Depending on how often you get serviced (and chances are) that the micro filter will be every service because of the bi annual nature, and every other service (i.e. up to 4 years) would be the air and fuel filters).
That said I am cutting mine down to 10K ish to do an interim oil and oil filter service (no other filter replacement).
I have driven BMW's for many years, mainly 5 Series but I won't use BMW for servicing my cars. I would rather get an oil service carried out on my car at 10k miles than BMW recommendation 20k miles and its still works out less expensive to use a trusted indy. v the STEALERS.
The bulk of dealer service works are on CPC, lease or hp vehicles so the cost is not borne directly by the individual (ex lease or rental cost). BMW Dealer servicing and repairs are not value for money in my view, overpriced snobbery.
The bulk of dealer service works are on CPC, lease or hp vehicles so the cost is not borne directly by the individual (ex lease or rental cost). BMW Dealer servicing and repairs are not value for money in my view, overpriced snobbery.
Ninja59 said:
Hmm are you definitely sure it is "just" the oil filter and oil?
To me the quoted figures sound like they have quoted for the oil and oil filter change, micro filters, air filters and fuel filters...
If it does include the other filters then the quote is understandable as most of the BMW OEM filters are around £80 - £100 (640d micro filters are around £90, Air filters around £90 ish and the fuel filter about £85-90). Taking that into account the full set of filter changes with OEM parts on the 640D is literally £500.
Depending on how often you get serviced (and chances are) that the micro filter will be every service because of the bi annual nature, and every other service (i.e. up to 4 years) would be the air and fuel filters).
That said I am cutting mine down to 10K ish to do an interim oil and oil filter service (no other filter replacement).
i think you are right there are a few filters being changed,but the labour is still £300 +vat,and I cant To me the quoted figures sound like they have quoted for the oil and oil filter change, micro filters, air filters and fuel filters...
If it does include the other filters then the quote is understandable as most of the BMW OEM filters are around £80 - £100 (640d micro filters are around £90, Air filters around £90 ish and the fuel filter about £85-90). Taking that into account the full set of filter changes with OEM parts on the 640D is literally £500.
Depending on how often you get serviced (and chances are) that the micro filter will be every service because of the bi annual nature, and every other service (i.e. up to 4 years) would be the air and fuel filters).
That said I am cutting mine down to 10K ish to do an interim oil and oil filter service (no other filter replacement).
believe changing oil and filters can take more than any hour for a fully trained technician with all the gear all ready in place!
Sheepshanks said:
..... Having said that I imagine BMW Tunbridge Wells is pretty busy - if it was your business, would you bomb the prices?
They are probably still trying to recoup the labour costs from other customers from when they replaced the block in my car. Labour worked out at £20/hr in the end!You can get a quote for servicing at the BMW main dealer online beforehand.
On my little 1.8 compact it's £1200 for a basic service so obviously on my old car the Bmw history has gone out the window.
I do my own servicing these days and just write it in the service book and staple in the receipts .. you can even reset the service lights in under 10 seconds by using Google... on my car it's just a case of using a small bit of wire.
I normally use carpartsforless or ECP or GSF and if using an online discount code I can get Mann filters plus 5 litres of BMW type approved Shell Helix fully synth 5/40 plus a set of Bosch plugs for under £40 if I shop about online with free delivery.
If you use a Pela pump you don't even have to get dirty and can go off and have a cup of tea while the oil is draining and a service is all done in under an hour..
And at least if you do it yourself you can do the other jobs what are supposed to be done every couple of years such as changing the coolant and cleaning out the scuttle drains and I normally jet wash the underside and cover underneath with a couple of cans of tool station £3.50 waxoyl which won't get done on the approved servicing so hence the cars are still complely rust free at 20 years old.
It's a good time to stock up at the moment on Halfords fully synthetic which is BMW approved as only last week it was on special at £11 for 4 litres so a couple of cans should do.
But with these modern types it does pay to buy a code reader as well just to be nosey and see if anything comes up.. I've got a cheap £10 draper one and it's picked up a dodgy cam position sensor in the past on my car but saying that I deleted the fault code about 2 years ago and it has never came back since.
My next job is to change the front pads when it gets a bit warmer and while at it I thought I might as well chuck a set of disks on and I got a set of NOS front disks off eBay for £20 delivered and again it's only about an hours work as long as I don't snap anything lol.
I find I don't really do the mileage in my car anymore but it gets serviced on a yearly basis anyway still as its so cheap even though the service lights don't seem to go down so I guess my cars get an oil and filter change at around every 2000 miles rather than the 25000 mile long life servicing schedule.
On my little 1.8 compact it's £1200 for a basic service so obviously on my old car the Bmw history has gone out the window.
I do my own servicing these days and just write it in the service book and staple in the receipts .. you can even reset the service lights in under 10 seconds by using Google... on my car it's just a case of using a small bit of wire.
I normally use carpartsforless or ECP or GSF and if using an online discount code I can get Mann filters plus 5 litres of BMW type approved Shell Helix fully synth 5/40 plus a set of Bosch plugs for under £40 if I shop about online with free delivery.
If you use a Pela pump you don't even have to get dirty and can go off and have a cup of tea while the oil is draining and a service is all done in under an hour..
And at least if you do it yourself you can do the other jobs what are supposed to be done every couple of years such as changing the coolant and cleaning out the scuttle drains and I normally jet wash the underside and cover underneath with a couple of cans of tool station £3.50 waxoyl which won't get done on the approved servicing so hence the cars are still complely rust free at 20 years old.
It's a good time to stock up at the moment on Halfords fully synthetic which is BMW approved as only last week it was on special at £11 for 4 litres so a couple of cans should do.
But with these modern types it does pay to buy a code reader as well just to be nosey and see if anything comes up.. I've got a cheap £10 draper one and it's picked up a dodgy cam position sensor in the past on my car but saying that I deleted the fault code about 2 years ago and it has never came back since.
My next job is to change the front pads when it gets a bit warmer and while at it I thought I might as well chuck a set of disks on and I got a set of NOS front disks off eBay for £20 delivered and again it's only about an hours work as long as I don't snap anything lol.
I find I don't really do the mileage in my car anymore but it gets serviced on a yearly basis anyway still as its so cheap even though the service lights don't seem to go down so I guess my cars get an oil and filter change at around every 2000 miles rather than the 25000 mile long life servicing schedule.
Edited by Vince70 on Thursday 26th January 07:07
Price is only part of the the rip-off. How can you ensure that the parts are actually fitted as per the invoice and the work as listed on the schedule is actually done. As an engineer I double check everything. I caught out a BMW MD claiming to do the tappets on a Z4M (cold engine) and MoT (up to temp engine) at exactly the same time. In the end they admitted it.
apotts said:
When my main dealer charged similarly for screenwash, my dashcam revealed that all I got was a top up of water from a manky old watering can, which was then used to top up the coolant.
BMW are a world apart from JLR when it comes to servicing quality and value. They still live in the "I'm sorry sir, but it's a BMW and it's special" world - which is enough to make me avoid a BMW next time round.
I assume you showed them the dashcam footage?BMW are a world apart from JLR when it comes to servicing quality and value. They still live in the "I'm sorry sir, but it's a BMW and it's special" world - which is enough to make me avoid a BMW next time round.
REALIST123 said:
I gave my 2014 530d an interim oil and filter change yesterday. Cost me £60 odd for 8l of Millers Nanodrive and filter and no more than half an hour or so to do the work. I spent longer trying to find out the sump capacity than do the work!
Let me know where you are getting Nanodrive from, thats a good price and i need to get some soonAs for what is Millers Nanodrive, its go faster oil. Its the Shell V power of the oil world. Your car will go faster, you will get more girls! ...... (only slightly tongue in cheek!)
I don't think Millers has admitted it but the 'Nano' ingredient is believed to be tungsten carbide.
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