Specialist Disappointment
Specialist Disappointment
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Discussion

tonyinbrighton

Original Poster:

107 posts

159 months

Sunday 12th March 2017
quotequote all
Took my trusty E39 525i to a well-known West Sussex BMW, Porsche & Mini specialist for a basic oil service and to get a few niggles sorted out - a PDC problem, an engine management code issue, and an oil leak at the oil filter calling for a new seal and vanos supply pipe. Following a couple of advisories I also had new rear brake hoses and a leaky PAS hose taken care of.
The PDC system had a new sensor fitted but I found on the way home the fault appeared exactly as before, so the sensor looked like a £150 waste of money. It turned out to be the processor so that was a further £150 but no real complaints because I know the PDC diagnostics can be tricky.
A couple of weeks later the engine management code reappeared - damn, that looks like another £150 up the spout and I'm quite annoyed by that.
When I picked up the car after it's third visit I was distinctly unimpressed to see an advisory for an oil leak at the oil filter. At first I thought I'd just chucked away another £150 but this last problem was simply resolved by printing a new invoice with the advisory deleted. That's the way to do it!
All in all I spent just under £1000 and I still have to get the engine management code fixed.
Anyone got a recommendation for a good indie in Sussex or Surrey?
Cheers
Tony

Nigel Worc's

8,121 posts

219 months

Sunday 12th March 2017
quotequote all
I know a fabulous one in Wolverhampton if it becomes important enough to you to do the journey.

http://www.bmeuroservice.com/

If not then I wish you all the best anyway.

NiceCupOfTea

25,607 posts

282 months

Sunday 12th March 2017
quotequote all
I've been doing a bit of research as I need to spend some money on my BMWs and have had ETA Motorsport in Kent and H&C Motors in Maidstone recommended. Planning on using ETA as they are close to me (near Brands Hatch)

mikeyscott

1,200 posts

239 months

Sunday 12th March 2017
quotequote all
Prob too far, Iridium have a good rep?

trickywoo

14,257 posts

261 months

Sunday 12th March 2017
quotequote all
I'm on the Kent Surrey border so googled ETA and, on my phone at least, next to ETA is a map marking a naturist and nudist spa. How to pass the time while your car is being worked on?

downhillmalins

150 posts

177 months

Sunday 12th March 2017
quotequote all
mikeyscott said:
Prob too far, Iridium have a good rep?
Iridium Engineering in Southampton? I've used them a couple of times - very pleased with the work and priced fairly too. I will be using again and recommend them.

SebringMan

1,774 posts

217 months

Sunday 12th March 2017
quotequote all
Without sounding too full of bombast circumstance it's one reason I rarely take my car in to be fixed by most people unless I have used the Indie before or others have with good results. Finding them however is tricky.

That and I can spanner myself. Sure I don't always get it right but at least I gave it a stab and didn't throw *too* much cash away. I can appreciate that some people loathe spannering however or that it is simply not possible for everyone to do it.

FWIW I am taking my car to ETA Motorsport in Brands Hatch for the RACP reinforcement on my E46 M3. I'll let you know how I get on. So far he seems to tick alot of boxes including a friend recommending him. But seeing that bar 2 times this car has never seen a garage under my ownership (the two times were for the respray and airbag recall) I am feeling nervous!

Don't tell me the specialist you went to began with an I! You are welcome to PM me the name as I was considering getting someone closer to home to do the work on my car.

tonyinbrighton

Original Poster:

107 posts

159 months

Monday 13th March 2017
quotequote all
Guys

Thanks for your comments. Southampton and Brands Hatch are not out of the question so I will Google both Iridium and ETA.

Chas - you will be happy to know that the garage I referred to does not start with an I............

Tony

mikeyscott

1,200 posts

239 months

Monday 13th March 2017
quotequote all
Others in Southampton area:
Brystone
Bartley

Frybywire

490 posts

227 months

Monday 13th March 2017
quotequote all
These guys have been excellent.

http://bmssurrey.co.uk/


TMack2233

1 posts

116 months

Monday 13th March 2017
quotequote all
I had a similar problem with an independent BMW specialist in the past, and because of that experience decided to pay the extra to go through a certified dealer. Recently I bought some parts from https://www.bmwdiscountparts.com and had them installed at a certified BMW dealership. I paid about 25% more for the service, but I have peace of mind which is worth it for me.

Funk

27,769 posts

240 months

Tuesday 14th March 2017
quotequote all
tonyinbrighton said:
Chas - you will be happy to know that the garage I referred to does not start with an I............

Tony
Tony, I'm local to you and would appreciate a PM with info...!

tonyinbrighton

Original Poster:

107 posts

159 months

Tuesday 14th March 2017
quotequote all
Frybywire said:
These guys have been excellent.

http://bmssurrey.co.uk/
I like the look of their website - just a couple of guys in a workshop? Just what I'm looking for...........

Cheers

Tony

fushion julz

618 posts

204 months

Tuesday 14th March 2017
quotequote all
Try MJF Engineering in Beare Green, Dorking.


EJH

1,024 posts

240 months

Tuesday 14th March 2017
quotequote all
Another recommendation for Iridium. They did an awful lot of work to my old M3 and did it beautifully and reasonably priced.

tonymor

1,554 posts

203 months

Tuesday 14th March 2017
quotequote all
Lee Shannon Bentley Farnham Surrey ex top man at vines BMW .superb indi
07860945359.

dca860

1 posts

134 months

Saturday 9th December 2017
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tonymor said:
Lee Shannon Bentley Farnham Surrey ex top man at vines BMW .superb indi
07860945359.
Erhm, did you read the post? This option was the problem

Denis O

2,141 posts

274 months

Sunday 10th December 2017
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Walkers autotech is just west of Gatwick. Andy knows BMW inside out and is a top guy to boot.

SebringMan

1,774 posts

217 months

Monday 11th December 2017
quotequote all
NiceCupOfTea said:
I've been doing a bit of research as I need to spend some money on my BMWs and have had ETA Motorsport in Kent and H&C Motors in Maidstone recommended. Planning on using ETA as they are close to me (near Brands Hatch)
FWIW I used them for my subframe. They are quite old school and just got on with the job. A decent job well done! I can recommend them. The price was very reasonable too!

Mr Tidy

31,768 posts

158 months

Monday 11th December 2017
quotequote all
I'm not sure the OP is still looking for replies 9 months on, but in case he is TWG Automotive in Camberley are excellent IME.