Update software in a modern BMW
Update software in a modern BMW
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Discussion

James_B

Original Poster:

12,642 posts

288 months

Sunday 13th August 2017
quotequote all
As I didn't get any form of handbook with the 2016 M3 I got yesterday I'm hoping that someone here can tell me how to update the software on the "professional" stereo.

It looks like I'm supposed to download the new stuff onto a USB stick and then tell the car to load it, but my google-fu seems weak, as I've not been able to see where to get the latest version from.

Can anyone explain to me if I have this right, and what I need to do?

Thanks.

NelsonM3

1,777 posts

202 months

Sunday 13th August 2017
quotequote all
Unless you have the basic system (not impossible but highly unlikely on an M3) the updates should download automatically.

Otherwise;
https://www.bmw.com/en/topics/offers-and-services/...

Monty Python

4,813 posts

228 months

Monday 14th August 2017
quotequote all
NelsonM3 said:
Unless you have the basic system (not impossible but highly unlikely on an M3) the updates should download automatically.

Otherwise;
https://www.bmw.com/en/topics/offers-and-services/...
This - the professional system has a built-in SIM card and all updates come via this route. The navigation updated on mine a couple of weeks ago.

Have you set up your ConnectedDrive account? That will tell you all the services you're currently subscribed to.

James_B

Original Poster:

12,642 posts

288 months

Monday 14th August 2017
quotequote all
Monty Python said:
This - the professional system has a built-in SIM card and all updates come via this route. The navigation updated on mine a couple of weeks ago.

Have you set up your ConnectedDrive account? That will tell you all the services you're currently subscribed to.
As per my other thread, the connected services are all turned entirely off, and the dealer has suggested that I need to pay £240 to turn them on.

For a 16 reg car, I don't think that that's right, they should be included, but for now I'm a bit stuck.

Between that, and the stink of tobacco smoke, I'm pretty disappointed.

Wills2

29,859 posts

206 months

Monday 14th August 2017
quotequote all
Doesn't seem right I have a 2016 M3 and the connected drive services are booked until 2019, create an account here:

http://www.bmw.co.uk/en_GB/topics/ownership/connec...

Using your reg number and vin and take it from there you'll be able to email them directly and cut out the dealer.


James_B

Original Poster:

12,642 posts

288 months

Tuesday 15th August 2017
quotequote all
Thanks for all the advice,

The dealer went down the route of "Well, if you bought a brand new one now, these services would not be included."

Fortunately BMW UK were more "Very sorry sir, we'll get that fixed for you now."

Wills2

29,859 posts

206 months

Tuesday 15th August 2017
quotequote all
I'd find another dealer while you're at it.