F30 service history disappeared
F30 service history disappeared
Author
Discussion

Wheatley173

Original Poster:

101 posts

150 months

Friday 2nd February 2018
quotequote all
Hi all,

I recently had my 2013 318d m sport in for a full service with BMW. Now I’m sure I’m not going mad, but before it went in I could access the full service history of past services. However I’ve noticed today that I can’t seem to find these past details. The display happily shows me how long until the required items need servicing, but I just can’t find the previous history.

Am I going mad or is it possible for BMW to have erased this feature, when resetting the specific items?

Anyone had this happen before.

Thanks

sasquartch

110 posts

133 months

Wednesday 14th February 2018
quotequote all
Sounds like you need to go back to the servicing garage and have the service information reloaded onto the idrive

What happens is
1. Garage does the service
2. Service details uploaded to BMW central computer
3. Car connected to dealer computer, existing history erased
4. History downloaded from BMW onto idrive

Looks like something went wrong at step 4