BMW Timing Chain Issues
Discussion
Hi all
I how many of you have had a problem with their BMW.
I bought a 318i and after 1 year at just over 3 years old it developed a timing issue.
Turns out it's the timing chain guide had broken.
BMW will not even look at it unless I pay.
I've learnt that it's a common fault and a while ago they offered to fix them but not this time.
Anybody else had this experience?
rob
I how many of you have had a problem with their BMW.
I bought a 318i and after 1 year at just over 3 years old it developed a timing issue.
Turns out it's the timing chain guide had broken.
BMW will not even look at it unless I pay.
I've learnt that it's a common fault and a while ago they offered to fix them but not this time.
Anybody else had this experience?
rob
It’s quite normal to charge an investigation fee before submitting any goodwill claims- it covers the mechanics time just in case bmw don’t contribute to repairs.
If it’s only just out of warranty I would be very surprised if they don’t pay for all or most of the repair as long as it’s been kept serviced
If it’s only just out of warranty I would be very surprised if they don’t pay for all or most of the repair as long as it’s been kept serviced
It is a common fault on cars not serviced enough imo...ie. long service intervals (20k+ miles between oil chages) Do not care what others say its is mainly down to this, or this exacerbating the problem, same with the diesels aswell.
This is not good for a timing chains or its tensioners, unlucky OP you have bought a car that this has happened, how many miles, and how many services has it had up to now? If its just out of warranty you usually pay a little then goodwill comes into play - many people double up oil changes when they know.
This is not good for a timing chains or its tensioners, unlucky OP you have bought a car that this has happened, how many miles, and how many services has it had up to now? If its just out of warranty you usually pay a little then goodwill comes into play - many people double up oil changes when they know.
Edited by DailyHack on Wednesday 13th November 13:15
Full service history. Last one at 55000 miles. Bought it a year before.
The fault occurred at exactly 60,000 miles.
Independent report states the guide broke. It’s incredible that a car with such a reputation can develop such a fault so early. It cost £1900 to fix. Luckily no extra damage.
The fault occurred at exactly 60,000 miles.
Independent report states the guide broke. It’s incredible that a car with such a reputation can develop such a fault so early. It cost £1900 to fix. Luckily no extra damage.
Full service history. Last one at 55000 miles. Bought it a year before.
The fault occurred at exactly 60,000 miles.
Independent report states the guide broke. It’s incredible that a car with such a reputation can develop such a fault so early. It cost £1900 to fix. Luckily no extra damage.
The fault occurred at exactly 60,000 miles.
Independent report states the guide broke. It’s incredible that a car with such a reputation can develop such a fault so early. It cost £1900 to fix. Luckily no extra damage.
Elliot2000 said:
It’s quite normal to charge an investigation fee before submitting any goodwill claims- it covers the mechanics time just in case bmw don’t contribute to repairs.
If it’s only just out of warranty I would be very surprised if they don’t pay for all or most of the repair as long as it’s been kept serviced
Just got another email from BMW, they have refused to help at all. They site the fact I have a warranty with another party. The RAC warranty are reneging on their contract as they say it's were and tear.If it’s only just out of warranty I would be very surprised if they don’t pay for all or most of the repair as long as it’s been kept serviced
I'm stuck between a rock and a hard place.
RobMarshall said:
Touring442 said:
Whoops, indeed it is.
Rubbish petrol engines seem part of BMW's heritage now. The previous N20 is maturing nicely into another timing chain disaster area as well.
Ha, just my luck, I get a dodgy engine. I'm stunned BMW will do nothing to help.Rubbish petrol engines seem part of BMW's heritage now. The previous N20 is maturing nicely into another timing chain disaster area as well.
RobMarshall said:
13.25 hours labour, 3 chains and the guide
I think BMW would have charged £3,000
The chains are at the back of the engine. The engine has to come apart to get to them.
BMW are NEVER going to make any contribution to a repair bill from a non-franchised garage/dealership (And it's not just BMW - No manufacturer will).I think BMW would have charged £3,000
The chains are at the back of the engine. The engine has to come apart to get to them.
If the car is out of warranty, but has always been serviced by BMW main dealers, exactly on schedule, then chances are, BMW will offer a goodwill payment (chances are it won't cover the full cost of the repairs, but it should cover a good portion of the costs ).
If the car is out of warranty, and hasn't been serviced by BMW main dealers, they aren't going to offer any goodwill payment, because they will have no record of any work carried out on the car, that may have had an affect on the reported fault.
RobMarshall said:
Opel-GT said:
Mine went at 31000 miles with full dealer service.
Did BMW offer to help?Car came back in a lot worse condition than it went in though. (Barring the new engine). But that’s a different complaint.
Edited by Opel-GT on Thursday 14th November 16:16
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