Service interval shenanigans
Service interval shenanigans
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miniman

Original Poster:

30,125 posts

292 months

Monday 8th March 2021
quotequote all
I collected my 4-series in December 2019 and now, 15 months and 6,000 miles later, it wants a service. But the service interval is 2 years / 18,000 miles so what gives?

According to the dealer who supplied it, because it was manufactured in March 2019 and "the oil gets more viscous even if the engine isn't being used" it's 2 years from date of manufacture.

In addition to the service, there is a mandatory "standard scope" which is, according to the advisor, "for the engineer to check the warning lights".

It is also, apparently, a condition of the PCH agreement that it is serviced by BMW.

FFS.

dasbimmerowner

366 posts

171 months

Monday 8th March 2021
quotequote all
Yep it's taken from the build date not the date it was registered.

miniman

Original Poster:

30,125 posts

292 months

Monday 8th March 2021
quotequote all
Frustrating (but not surprising) that the dealer never mentioned that, and particularly as I had the choice between a stock car and waiting for a factory order.

Monkeylegend

29,405 posts

261 months

Monday 8th March 2021
quotequote all
As an aside what do you think of the car. I am looking around at the moment and the 420i petrol sport is high on my list, although it will be a 2018 car most likely.

RUSSELLM

6,003 posts

277 months

Monday 8th March 2021
quotequote all
miniman said:
I collected my 4-series in December 2019 and now, 15 months and 6,000 miles later, it wants a service. But the service interval is 2 years / 18,000 miles so what gives?

According to the dealer who supplied it, because it was manufactured in March 2019 and "the oil gets more viscous even if the engine isn't being used" it's 2 years from date of manufacture.

In addition to the service, there is a mandatory "standard scope" which is, according to the advisor, "for the engineer to check the warning lights".

It is also, apparently, a condition of the PCH agreement that it is serviced by BMW.

FFS.
Has the mileage/date suddenly changed over the last few days ?

Or has it be warning you about the estimated mileage/date since December 2019 ?

edthefed

828 posts

97 months

Monday 8th March 2021
quotequote all
Its "a maximum of 2 years or the mileage indicated" whichever comes first.

Much depends on the type of journey and your driving style

miniman

Original Poster:

30,125 posts

292 months

Monday 8th March 2021
quotequote all
RUSSELLM said:
miniman said:
I collected my 4-series in December 2019 and now, 15 months and 6,000 miles later, it wants a service. But the service interval is 2 years / 18,000 miles so what gives?

According to the dealer who supplied it, because it was manufactured in March 2019 and "the oil gets more viscous even if the engine isn't being used" it's 2 years from date of manufacture.

In addition to the service, there is a mandatory "standard scope" which is, according to the advisor, "for the engineer to check the warning lights".

It is also, apparently, a condition of the PCH agreement that it is serviced by BMW.

FFS.
Has the mileage/date suddenly changed over the last few days ?

Or has it be warning you about the estimated mileage/date since December 2019 ?
Nope, started showing the warning in the last few days.

Monkeylegend said:
As an aside what do you think of the car. I am looking around at the moment and the 420i petrol sport is high on my list, although it will be a 2018 car most likely.
Lovely interior, iDrive is great, mine has a few nice options that were thrown in (heated steering wheel, auto-dimming door mirrors, puddle lights etc.)

It needs driving fairly hard, certainly if you're used to a diesel. It's not slow, but it's not effortless. Sport mode and gearbox setting helps.

For £299 a month you can't go wrong - not sure if that deal is around any more though.

RUSSELLM

6,003 posts

277 months

Monday 8th March 2021
quotequote all
It must be a different idrive to mine.

If I go to menu/vehicle information/vehicle status/service requirements/ .... It tells me everything that’s due over the next few years.

I think the warnings only flash up when I’m within a month of an event.

Monkeylegend

29,405 posts

261 months

Monday 8th March 2021
quotequote all
miniman said:
Monkeylegend said:
As an aside what do you think of the car. I am looking around at the moment and the 420i petrol sport is high on my list, although it will be a 2018 car most likely.
Lovely interior, iDrive is great, mine has a few nice options that were thrown in (heated steering wheel, auto-dimming door mirrors, puddle lights etc.)

It needs driving fairly hard, certainly if you're used to a diesel. It's not slow, but it's not effortless. Sport mode and gearbox setting helps.

For £299 a month you can't go wrong - not sure if that deal is around any more though.
Thanks for that, I have been looking at the 428 as well for the extra bhp, sounds like it could be worth it.