Sytner Sunningdale or Woods Hampshire for Servicing?
Sytner Sunningdale or Woods Hampshire for Servicing?
Author
Discussion

Kinky

Original Poster:

39,944 posts

299 months

Wednesday 10th March 2010
quotequote all
My E39 is up for it's major service eek

And an MOT too.

Plus I need to have a crank sensor replaced.

And I need to have the drivers window fixed.

Feck, this is going to be expensive cry

Sytner Sunningdale is almost on my doorstep, and Woods of Hampshire is on my work doorstep (their service dept).

Of the 2, is there one that stands out more than the other (in a positive way)?

I had a bad experience with Sytner Sunningdale many years ago, so have avoided them at all costs. But most of the feedback I see now is generally quite positive.

Many thanks in advance,

K

Kinky

Original Poster:

39,944 posts

299 months

Wednesday 10th March 2010
quotequote all
Or another alternative locallyish (I guess Coopers in Reading)

Vixpy1

42,699 posts

294 months

Wednesday 10th March 2010
quotequote all
What would posess you to take it to a main dealer K?

Take it up to Phil at CPC and be done with it.

Kinky

Original Poster:

39,944 posts

299 months

Wednesday 10th March 2010
quotequote all
Charlie,

Yeah - I'm all up for CPC - and passed that onto Brother Kinky to take his motor to.

The downside is the distance. I'd need to get it over on a weekday - and have the luxury/benefit of having 2 MDs on my home/work doorsteps.

The reason for going for the MD is that my usual mechanic is not up to it anymore (for other reasons).

Vixpy1

42,699 posts

294 months

Wednesday 10th March 2010
quotequote all
Phil has courtesy cars, and you can drop it over on an evening.

If i were not so damn busy i'd take it up for you and you could borrow the M5

bmw2002

8,596 posts

254 months

Thursday 11th March 2010
quotequote all
Out of the 2 I'd go for Woods, I too have experienced Shytners service dept...

LocoBlade

7,653 posts

286 months

Thursday 11th March 2010
quotequote all
You must work very near me then, Bartley Wood Business Park by any chance?

I've used Woods for a service and some warranty work and they aren't bad, but not great.

On the goood side the service went smoothly with me supplying my own oil and the clutch was changed under warranty with no hassle including a free courtesy car, but despite being asked not to wash the car the last time it went in, they still washed it and put an 8" scratch in the paintwork above the fuel filler that took a lot of buffing out, which annoyed me somewhat.

Also one of the service desk blokes rubs me up the wrong way so I try to avoid him if possible, he just comes across as rather condescending and dismissive of anything you say, especially if you're a technically savvy owner who probably knows more than he does.

Kinky

Original Poster:

39,944 posts

299 months

Thursday 11th March 2010
quotequote all
LocoBlade said:
Bartley Wood Business Park by any chance?
Guilty as charged yes

Woods it is then.