AUC and service dilemma?
AUC and service dilemma?
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6BMW

Original Poster:

2,723 posts

237 months

Thursday 18th March 2010
quotequote all
My wifes 530d M Sport (55 reg) came as an AUC with 1 years AUC warranty on it. The AUC warranty is due to expire in June 2010.

The Idrive is now asking for New Front Brake Pads and Vehicle Check. Independents are willing to do this for around the £215 mark whereas dealers want between £380 and £530 !! Strange there is so much difference.

If I use the independent it seems as though I will loose the remainder of the AUC warranty as per the wording on the BMW website:

"An Authorised BMW Dealer or BMW Service Authorised Workshop using only genuine BMW Parts must carry out all service and warranty work. The BMW Service Booklet should also be stamped, dated and detailed with the correct mileage at the time of service by the servicing Dealership".

Surely this is NOT legal? I thought we can now use an independent as long as they use genuine BMW parts?

Any ideas??

M5Dave

829 posts

239 months

Thursday 18th March 2010
quotequote all
I'm afraid it is legal.

New car warranties allow you to use independant garages, so long as the manufacturers service schedule is followed, and genuine parts are used.

Used car warranties are classed as insurance policies, and this allows the provider to impose terms and conditions, which in the case of the BMW AUC warranty is that the car is serviced at a BMW dealer.


6BMW

Original Poster:

2,723 posts

237 months

Thursday 18th March 2010
quotequote all
frown

C
R
A
P

Thanks smile

Pickled Piper

6,452 posts

265 months

Thursday 18th March 2010
quotequote all
M5Dave said:
I'm afraid it is legal.

New car warranties allow you to use independant garages, so long as the manufacturers service schedule is followed, and genuine parts are used.

Used car warranties are classed as insurance policies, and this allows the provider to impose terms and conditions, which in the case of the BMW AUC warranty is that the car is serviced at a BMW dealer.
Yes that's absolutely correct.

Perhaps get an indy to do the brakes with genuine parts and get the service at BMW? Then again it's probably not worth the hassle. You are stuck really. Just negotiate the best price that you can.

pp