Motorcycle Voyager Magazine
Motorcycle Voyager Magazine
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Davel

Original Poster:

8,982 posts

274 months

Monday 18th October 2004
quotequote all
What nice chaps they are....

Subscribed in August and October issue hasn't arrived so e-mailed them to complain.

They actually e-mailed me back and then rang me to explain that there had been problems and that I was one of 2,400 waiting. They apologised for the problem.

Just shows, if things go wrong and you handle it properly, it can often leave the customer more impressed with the company concerned...

stooz

3,005 posts

300 months

Monday 18th October 2004
quotequote all
was beginning to wonder where mine was...

dazren

22,612 posts

277 months

Monday 18th October 2004
quotequote all
stooz said:
was beginning to wonder where mine was...

Suggest you email them and make sure they have your "correct" address.

DAZ

Davel

Original Poster:

8,982 posts

274 months

Monday 18th October 2004
quotequote all
Only 2,398 to contact now!