Insurance Question
Author
Discussion

Biker 1

Original Poster:

8,602 posts

149 months

Friday 6th September 2019
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Last weekend, someone in a car hit my bike. Minor damage to front, but unridable & possible unseen damage, so was recovered with truck. Driver said he was very sorry, (I think) admitting liability. No injuries.
I called my insurance who have got a claim handling company to sort out recovery & ongoing claim/repairs etc.
Today I received a Credit Storage Agreement in the post, which I need to sign & return. If not, the claims company will be 'unable to recover storage costs from third party's insurer' & will return the bike to me.
I assume this is standard industry practice - should I accept & sign or get the bike returned to me? Looking at the storage costs, it would work out at close to £2k for 8 weeks, which includes the recovery truck cost.
Third party insurance appears to be kosher.

dc2rr07

1,238 posts

261 months

Friday 6th September 2019
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Not able to give you an answer to that but I would be asking why is it not at a garage been assessed for repairs !

Biker 1

Original Poster:

8,602 posts

149 months

Friday 6th September 2019
quotequote all
Had to be recovered as unridable. On a Sunday. It seems my insurance co. is part of Carole Nash who farm these things out to a claims management co. who apparently have authorised repair facilities etc. I could sort it myself for about £150, but a bit tricky when you're 100 miles from home on a Sunday morning.....

Jazoli

9,681 posts

280 months

Friday 6th September 2019
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How the fk can it cost £2k to store a damaged bike which is 8ft long and 2ft wide for 2 weeks?

The whole industry needs a big shakeup, its a joke, I might just have to open a bike storage facility up in my single garage, I can get at least 8 bikes in there.

Zarco

21,124 posts

239 months

Friday 6th September 2019
quotequote all
I blame Lindun.

Jazoli

9,681 posts

280 months

Friday 6th September 2019
quotequote all
Zarco said:
I blame Lindun.
Fair

Biker 1

Original Poster:

8,602 posts

149 months

Friday 6th September 2019
quotequote all
Jazoli said:
How the fk can it cost £2k to store a damaged bike which is 8ft long and 2ft wide for 2 weeks?

The whole industry needs a big shakeup, its a joke, I might just have to open a bike storage facility up in my single garage, I can get at least 8 bikes in there.
£22 + VAT/day + £195 vehicle recovery fee + £50 'assessment fee'. Average 6 to 8 weeks to resolve claim/repair bike.....
I passed up the rental bike - too much potential for basically being scammed.
Walking speed 'fender bender' turning into a right pane in the arse.

TwigtheWonderkid

49,202 posts

180 months

Saturday 7th September 2019
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OP, it's fine. It's credit storage, like credit hire. They front the cost and recover from the tp. If they have trouble in recovering, the agreement says providing you work with them to recover their outlay (including going to court if required), you won't be liable for the costs, even if they can't recover their outlay.

But if you don't cooperate in their attempts to get the tp to pay, then you will be liable for the costs.

trickywoo

14,245 posts

260 months

Saturday 7th September 2019
quotequote all
Biker 1 said:
£22 + VAT/day
I'm paying that to rent a serviced 40 sq/m office in the South East not too far from Gatwick!

Biker 1

Original Poster:

8,602 posts

149 months

Saturday 7th September 2019
quotequote all
TwigtheWonderkid said:
OP, it's fine. It's credit storage, like credit hire. They front the cost and recover from the tp. If they have trouble in recovering, the agreement says providing you work with them to recover their outlay (including going to court if required), you won't be liable for the costs, even if they can't recover their outlay.

But if you don't cooperate in their attempts to get the tp to pay, then you will be liable for the costs.
That's what I thought - thanks for confirming. I haven't been involved in an accident requiring an insurance claim since 1985, so not sure how things are done these days!!!

Lots of 'legalese' on the paperwork.....

kestral

2,252 posts

237 months

Saturday 14th September 2019
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Biker 1 said:
Last weekend, someone in a car hit my bike. Minor damage to front, but unridable & possible unseen damage, so was recovered with truck. Driver said he was very sorry, (I think) admitting liability. No injuries.
I called my insurance who have got a claim handling company to sort out recovery & ongoing claim/repairs etc.
Today I received a Credit Storage Agreement in the post, which I need to sign & return. If not, the claims company will be 'unable to recover storage costs from third party's insurer' & will return the bike to me.
I assume this is standard industry practice - should I accept & sign or get the bike returned to me? Looking at the storage costs, it would work out at close to £2k for 8 weeks, which includes the recovery truck cost.
Third party insurance appears to be kosher.
I would be telephoning the TP isurance company and telling them about this ridiculous storage charge of £2K and suggesting that they agree to send me a cheque for 1k in final settlement and repair it yourself.
That is the only way to stop this bloddy stinking racket that is going on within the motor vehicle industry.

You make the money out of it. Not some racketeer.FMS!

guitarcarfanatic

1,998 posts

165 months

Sunday 15th September 2019
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trickywoo said:
Biker 1 said:
£22 + VAT/day
I'm paying that to rent a serviced 40 sq/m office in the South East not too far from Gatwick!
On a longer term no doubt. Working in this industry, costs have been squeezed from all areas. But storage (both contents and vehicle) seem to be the last bastion of suppliers taking the piss!

Alternative accomodation also prettty dicey - minimum 3 or 6 month lets when only needed for a few weeks etc...

Biker 1

Original Poster:

8,602 posts

149 months

Tuesday 10th December 2019
quotequote all
The saga continues:

I'm getting unending cold calls from ambulance chasers & scammers.
Today's call: 'Hi I'm xxxxx from the Accident Advice Centre, how are you today? About your accident back in September, we want to check our files.....'
Now this was to my office work number - who the fk gave them this information? & who the fk are the Accident advice centre????
If you get the following number on caller display, don't bother answering: 01625704340