Discussion
Just had a bit of a row with a local Kawasaki dealer, so prepare to read a rant. Haven't ridden my ZZR1200 since October because I broke my leg. Paid a deposit for a new ZZR1400 in November and was going to chop the 1200 in on it. Was told it would be here in Feb. This was pushed to March, then April, now May, so I took my deposit back and decided to use the 1200 for the meantime. Came to start the 1200 last week - unsurprisingly the battery was flat and the brakes slightly bound. For some reason the brand new front tyre was also losing pressure. Oh, and it was overdue for its first MOT. Arranged for the dealer to come and collect the bike, to MOT it and put everything right. Just went to collect the bike, handed over £150, only to find that both the battery and front tyre were equally flat, and that the rear brake remained firmly bound.
The flunky behind the desk got a bit upset when I lifted the seat, pulled out the battery and found that it patently wasn't a new one. He got even more upset when I advised the people in the queue behind me that they should check the standard of the work very carefully before handing over their cash. He then asked me to leave when I told him that I'd rather eat my own dog than buy a new bike from him.
Bastards.
The flunky behind the desk got a bit upset when I lifted the seat, pulled out the battery and found that it patently wasn't a new one. He got even more upset when I advised the people in the queue behind me that they should check the standard of the work very carefully before handing over their cash. He then asked me to leave when I told him that I'd rather eat my own dog than buy a new bike from him.
Bastards.
Check the invoice first before attempting anything else. You may well have only paid for the collection and MOTing of your bike. However if it has the other items/tasks listed then a stern word with the owner should have the situation rectified without it dragging out through TS or the courts.
wolf1 said:
Check the invoice first before attempting anything else. You may well have only paid for the collection and MOTing of your bike. However if it has the other items/tasks listed then a stern word with the owner should have the situation rectified without it dragging out through TS or the courts.
I agrre with the principal of checking before exploding but they can't have even MOT'd it in that condition.
I wonder who that could be... Mon Ami Mate said:
Just had a bit of a row with a local Kawasaki dealer, so prepare to read a rant. Haven't ridden my ZZR1200 since October because I broke my leg. Paid a deposit for a new ZZR1400 in November and was going to chop the 1200 in on it. Was told it would be here in Feb. This was pushed to March, then April, now May, so I took my deposit back and decided to use the 1200 for the meantime. Came to start the 1200 last week - unsurprisingly the battery was flat and the brakes slightly bound. For some reason the brand new front tyre was also losing pressure. Oh, and it was overdue for its first MOT. Arranged for the dealer to come and collect the bike, to MOT it and put everything right. Just went to collect the bike, handed over £150, only to find that both the battery and front tyre were equally flat, and that the rear brake remained firmly bound.
The flunky behind the desk got a bit upset when I lifted the seat, pulled out the battery and found that it patently wasn't a new one. He got even more upset when I advised the people in the queue behind me that they should check the standard of the work very carefully before handing over their cash. He then asked me to leave when I told him that I'd rather eat my own dog than buy a new bike from him.
Bastards.
Surely you weren't expected to collect a bike with a flat tyre and flat battery? I think something is amiss here, something has not been told. When you found the bike was still in the condition you took it in as, you must have asked to see the mechanic and spoken about what was happening, asked why the tyre was flat etc etc, not just argued with some bozo on the front desk??
Hmm
are you sure you've been invoiced for it all?
I had the TL1000R collected recently for Flat battery / MOT and the Collection / Drop off cost alone was £160, the bill (inc £110 for a new rear tyre) was just over £500..
From the sounds of it, you've just been billed for the collect / delivery and MOT..
but I dont see how it could pass an MOT with a flat battery.. unless it had enough power to do the indicators i suppose.
are you sure you've been invoiced for it all?
I had the TL1000R collected recently for Flat battery / MOT and the Collection / Drop off cost alone was £160, the bill (inc £110 for a new rear tyre) was just over £500..
From the sounds of it, you've just been billed for the collect / delivery and MOT..
but I dont see how it could pass an MOT with a flat battery.. unless it had enough power to do the indicators i suppose.
What has clearly happened is that the dealer has pumped up the tyre and charged the battery, but charged me for a new valve and new battery. I had already tried this myself - the battery wouldn't hold a charge for more than a couple of days and the tyre would go gradually flat. They probably whacked the rear caliper with a rubber hammer.
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