Ducati spares ... still waiting ...

[SVS]

Hi everyone,

Well, the speedo stopped working on the Duke. So off it went back to the main dealer. A whole new set of clocks were required, so the main dealer ordered them from Ducati.

It turns out that Ducati don't give an estimated time of arrival for the parts . How are customers supposed to manage this?

That was over a week ago. The main dealer's not got a courtesy bike available, because the last customer crashed it, so I'm without wheels .

I won't be buying Italian from them again.

[doogalman]

Who's the dealer???
Where are you in the country??

Edited by doogalman on Saturday 16th December 16:22

[bimsb6]

only a week ?

[remal]

bimsb6 said:

only a week ?

my thoughts exactly.
I know of Other Duke owners who have waited up to 3 months for parts who also did not have a "time of arrival" as well.
sorry to piss on your fire

Edited by remal on Saturday 16th December 17:10

[bimsb6]

did you not know ducati parts are made from unobtainium ?

[johnnystorm]

"Only a week?!"

Quite. I was knocked off my Monster on the 5th November, organised to have it fixed within a day or two and have been promised "next week" every week. Now that Christmas and New Year are upon us I fully expect to get my bike back in time for some April Showers.

[bimsb6]

johnnystorm said:

"Only a week?!"

Quite. I was knocked off my Monster on the 5th November, organised to have it fixed within a day or two and have been promised "next week" every week. Now that Christmas and New Year are upon us I fully expect to get my bike back in time for some April Showers.

get the bits off ebay loads quiker and cheaper

[Nickccc]

Which bike is it?
I know a chap works with Magneti Mareli (SP).
Mail me.

[rumpelstiltskin]

Don't buy a Ducati,don't buy a Ducati,don't buy a Ducati!That's the only advice i can give you.Friend of mine spent £12,000 on a 998,total engine rebuild at first 600 mile service,say no more.Any Japanese bike owners who paid at least 5 grand less for the same performance bikes and had the same bad first service horror stories please post....

[johnnystorm]

bimsb6 said:

get the bits off ebay loads quiker and cheaper

I have looked on a couple of occasions and my mechanic said, they've promised me next week and by then the parts have been and gone. They have this week and then they can fook it.

Edited by johnnystorm on Sunday 17th December 12:45

[gareth h]

I had a multistrada 2 weeks winter use while the car was being repaired, washed it at weekends but not every day, paint started to drop off the crankcases, luckily it was in warranty so Ducati replaced the cases, but paint continued to flake off the barrels which Ducati failed to rectify, sold it and wouldn't touch another one. How long have Ducati been making bikes and they can't get paint to stick to an engine for more than 18 months!
Back on a speed triple and very happy.

[Lily]

Ooooh lets see a ducati slagging thread... yeah that should go for a few pages.

It's one of the things that really bugs me. People don't tend to shout about all the recalls and positively dangerous things that happen on the jap bikes because there are so many of them and who really cares about it. It's a bit like slagging off a micra or a yaris.. no one is interested, but tell them about your porsche or ferrari that has a problem and everyone wants to slate the build quality etc.

Not all Ducatis break, Not all cost a fortune to repair, some of them give far better reliability and durability than a jap bike.

Which dealer and which model are you talking about here??

[BliarOut]

Mine did.... Frequently.

Bit like an Italian bird... You never know if you can turn her on, but when you do, oh boy

[kiwi_uk]

bimsb6 said:

did you not know ducati parts are made from unobtainium ?

yes:

Must be an Italian substance as Aprilia seems to have parts made out of the same stuff!!

ONly a week mate. Try waiting two months for a Fan Relay!!

[aeropilot]

Lily said:

Ooooh lets see a ducati slagging thread... yeah that should go for a few pages.

It's one of the things that really bugs me. People don't tend to shout about all the recalls and positively dangerous things that happen on the jap bikes because there are so many of them and who really cares about it. It's a bit like slagging off a micra or a yaris.. no one is interested, but tell them about your porsche or ferrari that has a problem and everyone wants to slate the build quality etc.

Not all Ducatis break, Not all cost a fortune to repair, some of them give far better reliability and durability than a jap bike.

Well said.

I never had a problem with mine, and most of my other Monster owning mates didn't/haven't either.

Actually, in my experience, the only people that have major problems with Duc's are those that have bought a Duc after having Jap bikes and treat them (read abuse them) as they treated their Jap bikes.......

[Carrera2]

aeropilot said:

Lily said:

Ooooh lets see a ducati slagging thread... yeah that should go for a few pages.

It's one of the things that really bugs me. People don't tend to shout about all the recalls and positively dangerous things that happen on the jap bikes because there are so many of them and who really cares about it. It's a bit like slagging off a micra or a yaris.. no one is interested, but tell them about your porsche or ferrari that has a problem and everyone wants to slate the build quality etc.

Not all Ducatis break, Not all cost a fortune to repair, some of them give far better reliability and durability than a jap bike.

Well said.

I never had a problem with mine, and most of my other Monster owning mates didn't/haven't either.

Actually, in my experience, the only people that have major problems with Duc's are those that have bought a Duc after having Jap bikes and treat them (read abuse them) as they treated their Jap bikes.......

Agreed!

[hiccy]

Meh

If it's a Ducati bashing thread: how come they can't get a cam belt to last longer than 12k miles? It put me right off, that did.


/me hides big stirry spoon

Edited by hiccy on Monday 18th December 10:05

[bimsb6]

hiccy said:

Meh

If it's a Ducati bashing thread: how come they can't get a cam belt to last longer than 12k miles? It put me right off, that did.


/me hides big stirry spoon

Edited by hiccy on Monday 18th December 10:05

replace them at the same time as the clutch !

[anonymous-user]

This is an old chestnut, eh! Got to add my bit though to fly the flag for Ducati. In 5 years of ownership, my 996 only let me down once with a rectifier failure (unfortunately common). Last summer I did about 6000 miles in 7 weeks, including a blast down to the south of France including 3 days on track at Ledenon (Byrne-up tours - fantastic!) and it didn't miss a beat. I did every possible session on track (seven 30-minute sessions a day for 3 days - I must be mad!) and the bike was perfect. Regular use and servicing goes a long way I think.

[catso]

gethyn said:

Regular use and servicing goes a long way I think.

I've had a 916 for 8 years, done around 22,000 miles and it has never (touch wood ) broken down - other than a 'dealers fault' clutch failure (didn't tighten the clutch basket nut). Only 'non-consumable' part that's worn out was the rear sprocket carrier at about 18,000 miles. Granted the clutches don't last as long as a wet clutch but they work well enough and can be changed in 10 minutes.

The secret to keeping them sweet is to keep on top of the maintenance and servicing, this is expensive though, (unless you do your own) as the general service stuff like valve adjustments etc is quite complex and very time-consuming but critical to performance and engine life.

My advice is that if you don't want to or can't afford to keep up the proper servicing schedule then don't get a Ducati but I will agree that some parts can take a long time to arrive from the factory though and they should address this.

I understand Italian supercars have similar issues - and like Ducati's they're not for everyone but I like my Ducati.