Great Customer Service
Great Customer Service
Author
Discussion

sbhumphrey

Original Poster:

57 posts

291 months

Tuesday 18th February 2003
quotequote all
Bought my Chim over a year ago from Fernhurst and just had my first real problem with it.
Although out of warrantee Brian and Ben from Fernhurst took the time over numerous calls to firstly help the AA patrol to identify the problem and once the AA had got me home they spent further time talking me through the solution.
I can't recommend them highly enough.

lateconvert

220 posts

294 months

Tuesday 18th February 2003
quotequote all
I agree. Mine gets serviced there; it's there now. Always extremely helpful and knowledgeable.
Dearer than the small independants but much cheaper than the authorised dealers.