What would you do?
Discussion
Where do I start? My car was rear-ended back of last year. Needed a new back-end - work was completed by a TVR bodyshop specialist as recomended by the TVR specialist insurance broker.
It had to go back twice - as there was severe condensation problems within the new rear light units.
The car came back on one occasion, with the switch plate dash damaged. So I complained through the broker and the bodyshop kindly arranged for a new switch plate dash replacement and fitted this.
The new dash, though, is a much darker wood colour than the main dash - the difference is clearly noticable - I am aware of the general recomendation that both dash components should be replaced or recovered together to ensure the same colouring. I complained further to the broker, who has failed to respond.
Then to make things worse, the switches on the new dash have collapsed into the recess. Can just about turn the lights on/off.
Am about to contact the bodyshop - yet again (about the 4th time it has been back in). I am reluctant to use them as I'm not convinced by their quality standards. But I realise I have no real choice - or do I? And am I being too picky by expecting the colourings of the 2 dash peices to match?
It had to go back twice - as there was severe condensation problems within the new rear light units.
The car came back on one occasion, with the switch plate dash damaged. So I complained through the broker and the bodyshop kindly arranged for a new switch plate dash replacement and fitted this.
The new dash, though, is a much darker wood colour than the main dash - the difference is clearly noticable - I am aware of the general recomendation that both dash components should be replaced or recovered together to ensure the same colouring. I complained further to the broker, who has failed to respond.
Then to make things worse, the switches on the new dash have collapsed into the recess. Can just about turn the lights on/off.
Am about to contact the bodyshop - yet again (about the 4th time it has been back in). I am reluctant to use them as I'm not convinced by their quality standards. But I realise I have no real choice - or do I? And am I being too picky by expecting the colourings of the 2 dash peices to match?
Its always best when fitting a new dash to fit both to get the best colour match. We recommend fitting both even if only one is damaged.If you go back and ask for the other to be changed you might still have the problem with the colour.They should be ordered in pairs.
Jon
www.tvrbodyrepairs.com
>> Edited by The Bodyman on Saturday 10th May 19:32
Jon
www.tvrbodyrepairs.com
>> Edited by The Bodyman on Saturday 10th May 19:32
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