Windscreen replacement
Discussion
Over the weekend, my windscreen decided to suddenly develop a long crack across the passenger side so I am now forced to have it replaced.
My insurance company will obviously use a third party company rather than a TVR dealer. Is there anything I need to know before I call the insurance company?
I.e. that TVR screens are fitted in a manner that makes non TVR experienced fitting something of an issue?
Thanks
RT
My insurance company will obviously use a third party company rather than a TVR dealer. Is there anything I need to know before I call the insurance company?
I.e. that TVR screens are fitted in a manner that makes non TVR experienced fitting something of an issue?
Thanks
RT
You do not have to use your insurance preferred supplier.
Explain to them that if the screen is not done by an experienced (TVR) fitter, they will have another (bigger) claim for damage to interior trim and/or water ingress.
There are threads on here recommending good glass suppliers and installers.
Nick
Explain to them that if the screen is not done by an experienced (TVR) fitter, they will have another (bigger) claim for damage to interior trim and/or water ingress.
There are threads on here recommending good glass suppliers and installers.
Nick
I see from your profile that you're in Surrey. We needed a replacement windscreen doing, and were recommended AutoGlass in Guildford, on the Riverside Industrial Estate. The local AutoGlass to us had no experience, but we found out that one of the fitters over there did the TVR's in the area.
Granted, we're going back 4 years or so now, but it was dropped off in the morning and picked up in the afternoon. No complaints with the fit, but in the last year the rubber surround has started to come away on the passenger side. Just one of those things, I guess!!
Granted, we're going back 4 years or so now, but it was dropped off in the morning and picked up in the afternoon. No complaints with the fit, but in the last year the rubber surround has started to come away on the passenger side. Just one of those things, I guess!!
I know when I have mine replaced last year by Paul at X works service, he said I could not have the car for 4 days as the windscreen needed time to set, bed in. I have seen normal? windscreen replacements done where the driver could use his car on the same day. TVR's are lots of fun ar'nt they.
Edited by portzi on Monday 12th April 21:02
Mine was replaced by Autoglass in Luton - They had 1 fitter that had fitted a lot of TVR windscreens (recommended by someone on here) and when I spoke to the branch they said that they would only let that fitter do a TVR screen as they are a bit different from a 'normal' car. I think they fitted 1st thing in the morning and I collected last thing at night as they said it needed time before driving and said it would take a few more days until completely set.
Don't be put off a place like Autoglass, but just make sure that they have fitters with the relevant experience.
Don't be put off a place like Autoglass, but just make sure that they have fitters with the relevant experience.
Just quick question for those that have had theirs replaced... have you had any issues at all?
I've got a stonechip (definitely repairable) but it's directly in my line of vision and would still be slightly visible. I'm stuggling to decide whether to get it repaired (no excess) or pay the excess £60 or so, and get a full replacement.
I don't like the thought of repairing it, only for it to still be visible and wish i'd just replaced the screen, but it'd be useful to know if there's a risk associated with a new screen (assuming I get it done somewhere reputable and capable).
It's a Monday so i'm allowed to be indecisive!
I've got a stonechip (definitely repairable) but it's directly in my line of vision and would still be slightly visible. I'm stuggling to decide whether to get it repaired (no excess) or pay the excess £60 or so, and get a full replacement.
I don't like the thought of repairing it, only for it to still be visible and wish i'd just replaced the screen, but it'd be useful to know if there's a risk associated with a new screen (assuming I get it done somewhere reputable and capable).
It's a Monday so i'm allowed to be indecisive!
I had Autoglass out last summer to try and repair a chip. The guy warned me that the screen may crack, and sure enough it did. He got on the phone straight away and arranged for me to take the car to the Guildford Branch, although due to staff holidays it would be 2 weeks.
A couple of days before it was due to be fitted, I had a phone call asking for me to take the car over so that they could have a look at the screen, and see whether the rubbers also needed replacing (as apparently they couldnt source any!!). When I got there, the Technician who had a look basically refused to do the work, as he said in his opinion the screen had 'slipped' down slightly (this was incorrect according to Fernhurst TVR) and therefore when removing it he couldnt guarantee that he wouldnt damage the dash - in his opinion it needed to go to a specialist. I thanked him for his honesty!
I phoned my insurance company (Privilege at the time) and they suggested Auto Windscreens, also in Guildford. I was not impressed at all - the 'Manager' firstly almost refused to come out to take a look, as 'the fitter I've got working here has been fitting windscreens for over 30 years, of course he knows what he's doing' (although he refused to say whether he'd fitted TVR screens before). When he did eventually agree to take a look, he also wouldnt guarantee no damage to the top of the dash.
I then came home via Fernhurst TVR, where I had a long chat with Brian - they could arrange the job no problem, but as mentioned on previous posts it was an all day job via a local specialist, and they would need the car for 2 days to make sure that the screen settled in ok.
He also mentioned that over the years Fernhurst had seen numerous botched jobs from Autoglass, that had cost more to repair.
With this info I spoke to Privilege and had to argue that both of their approved repairers basically didnt want to do the job (I managed to get this in writing from Autoglass). After a bit of haggling they agreed that Fernhurst could do the work and they would foot the bill less the excess.
Job done at Fernhurst 7 days later - and a perfect screen replacement by an expert who clearly knew what they were doing. Insurance also settled for the full amount.
I've read on here that there are examples of Autoglass doing a good job, but also heard from 2 dealers (Racing Green as well) that they wouldnt let anyone but a specialist anywhere near it.
Just my opinion, but based on the stress and hassle I had last summer I would certainly push for more of a specialist, and ultimately I'm also very thankful to the Technician at Guildford Autoglass for his honesty in saying that he didnt fancy the job.
A couple of days before it was due to be fitted, I had a phone call asking for me to take the car over so that they could have a look at the screen, and see whether the rubbers also needed replacing (as apparently they couldnt source any!!). When I got there, the Technician who had a look basically refused to do the work, as he said in his opinion the screen had 'slipped' down slightly (this was incorrect according to Fernhurst TVR) and therefore when removing it he couldnt guarantee that he wouldnt damage the dash - in his opinion it needed to go to a specialist. I thanked him for his honesty!
I phoned my insurance company (Privilege at the time) and they suggested Auto Windscreens, also in Guildford. I was not impressed at all - the 'Manager' firstly almost refused to come out to take a look, as 'the fitter I've got working here has been fitting windscreens for over 30 years, of course he knows what he's doing' (although he refused to say whether he'd fitted TVR screens before). When he did eventually agree to take a look, he also wouldnt guarantee no damage to the top of the dash.
I then came home via Fernhurst TVR, where I had a long chat with Brian - they could arrange the job no problem, but as mentioned on previous posts it was an all day job via a local specialist, and they would need the car for 2 days to make sure that the screen settled in ok.
He also mentioned that over the years Fernhurst had seen numerous botched jobs from Autoglass, that had cost more to repair.
With this info I spoke to Privilege and had to argue that both of their approved repairers basically didnt want to do the job (I managed to get this in writing from Autoglass). After a bit of haggling they agreed that Fernhurst could do the work and they would foot the bill less the excess.
Job done at Fernhurst 7 days later - and a perfect screen replacement by an expert who clearly knew what they were doing. Insurance also settled for the full amount.
I've read on here that there are examples of Autoglass doing a good job, but also heard from 2 dealers (Racing Green as well) that they wouldnt let anyone but a specialist anywhere near it.
Just my opinion, but based on the stress and hassle I had last summer I would certainly push for more of a specialist, and ultimately I'm also very thankful to the Technician at Guildford Autoglass for his honesty in saying that he didnt fancy the job.
Had a decent conversation with the folk at Auotglass in Bracknell today. The chap I spoke to seemed to know all about the challenges of TVR's and said the job would take at least 4 hours to do and then the screen needed to settle in so call it a full day... apparently the assigned fitter has years of experience doing Ferrari's, Bently's and "other" high class vehicles like the TVR...
Its now booked in although I have to wait over a week as they wont do it remote from their workshop... will report back on satisfaction etc....
Cheers
RT
Its now booked in although I have to wait over a week as they wont do it remote from their workshop... will report back on satisfaction etc....
Cheers
RT
rolling_thunder said:
Had a decent conversation with the folk at Auotglass in Bracknell today. The chap I spoke to seemed to know all about the challenges of TVR's and said the job would take at least 4 hours to do and then the screen needed to settle in so call it a full day... apparently the assigned fitter has years of experience doing Ferrari's, Bently's and "other" high class vehicles like the TVR...
Its now booked in although I have to wait over a week as they wont do it remote from their workshop... will report back on satisfaction etc....
Cheers
RT
Good to hear that at least they didn't just fob off any concerns you may have had. I'm local to Bracknell and may be changing my screen soon so would definitely be interested in the update once it's all done! Its now booked in although I have to wait over a week as they wont do it remote from their workshop... will report back on satisfaction etc....
Cheers
RT
Windscreen now replaced by AutoGlass at Bracknell...
And I am pleased to say they did a nice job of it. There are no signs of excessive glue or badly fitting rubbers. The screen is a TVR one rather than an after market replacement and also has the darker tint across the top just like the original one on my car.
Quite happy with the work but I have to admit that they flattened the battery, probably because the doors were left open for a long time... apart from that quite happy.
So consider this a positive comment in the sea of discontent
And I am pleased to say they did a nice job of it. There are no signs of excessive glue or badly fitting rubbers. The screen is a TVR one rather than an after market replacement and also has the darker tint across the top just like the original one on my car.
Quite happy with the work but I have to admit that they flattened the battery, probably because the doors were left open for a long time... apart from that quite happy.
So consider this a positive comment in the sea of discontent
Hi, resurecting this if I can...
Some arse in a Range Rover overtook me at at 85 (in a 60) not far before a corner and flicked up all the stones, the windscreen has a crack about 10 inches long now...
RH Specialist use Autoglass and they are due to call me back for an appointment time. Does anyone know if there is a competent fitter around the Midlands with Autoglass? Bit of a long shot but TVR Power are up the road so there may be some knowledge on this. I did have quite a few chips on the screen so it will be quite nice to have a new one in but I don't want the seals to be torn.
Second question, when replacing the front screen do they keep the old seals? These have become quite sticky as the rubber is perishing... can I buy some new seals to replace at the same time?
Thanks again for your wisdom people!
Rus
Some arse in a Range Rover overtook me at at 85 (in a 60) not far before a corner and flicked up all the stones, the windscreen has a crack about 10 inches long now...
RH Specialist use Autoglass and they are due to call me back for an appointment time. Does anyone know if there is a competent fitter around the Midlands with Autoglass? Bit of a long shot but TVR Power are up the road so there may be some knowledge on this. I did have quite a few chips on the screen so it will be quite nice to have a new one in but I don't want the seals to be torn.
Second question, when replacing the front screen do they keep the old seals? These have become quite sticky as the rubber is perishing... can I buy some new seals to replace at the same time?
Thanks again for your wisdom people!
Rus
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