Poor Audi Q5 xeon headlights!
Poor Audi Q5 xeon headlights!
Author
Discussion

Grandfondo

Original Poster:

12,241 posts

237 months

Sunday 26th October 2014
quotequote all
Had car 5 years and never any complaints about headlights until it went to dealership for cam belt change (could be total coincidence) but since then the headlights have been ste!

Is there adjustment on headlights because the car is now dangerous to drive at night?

Sheepshanks

41,340 posts

150 months

Sunday 26th October 2014
quotequote all
Someone's swapped them for standard halogen units. wink

shtu

4,598 posts

177 months

Monday 27th October 2014
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A couple of little-known things,

The bulbs wear out. They still work, look white, etc., but the output tails off over time.

The projector lenses get covered in a thin "film" over time, that reduces output.

Have a hunt for one of my posts on this - replacement bulbs, and cleaning the projector lenses restored the lights.

Grandfondo

Original Poster:

12,241 posts

237 months

Monday 27th October 2014
quotequote all
shtu said:
A couple of little-known things,

The bulbs wear out. They still work, look white, etc., but the output tails off over time.

The projector lenses get covered in a thin "film" over time, that reduces output.

Have a hunt for one of my posts on this - replacement bulbs, and cleaning the projector lenses restored the lights.
Cheers for that but it seems to have been a sudden loss of light as if the lights are pointing down instead of into the distance!

Sheepshanks

41,340 posts

150 months

Monday 27th October 2014
quotequote all
Grandfondo said:
Cheers for that but it seems to have been a sudden loss of light as if the lights are pointing down instead of into the distance!
That would suggest a fault somewhere with the self-levelling system. Do they cycle up and down when you turn the ignition on?

Grandfondo

Original Poster:

12,241 posts

237 months

Monday 27th October 2014
quotequote all
Sheepshanks said:
Grandfondo said:
Cheers for that but it seems to have been a sudden loss of light as if the lights are pointing down instead of into the distance!
That would suggest a fault somewhere with the self-levelling system. Do they cycle up and down when you turn the ignition on?
Will check that!

Cheers.

bigjobbo

151 posts

241 months

Monday 27th October 2014
quotequote all
Have a look in the dash insert for travel mode, I know on a VW it's in 'lights/vision' in the mfd and will drop the beam height a touch.

Grandfondo

Original Poster:

12,241 posts

237 months

Saturday 1st November 2014
quotequote all
So spoke to a VAG tech bod today of the record and he says that they disconnect the lights when doing the TB so the "it had nothing to do with the TB change" line from service receptionist seems a bit less probable now!
Will be having further discussion with them Monday.

catso

16,540 posts

298 months

Saturday 1st November 2014
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The self-levelling system broke on my A3 and the lights 'dropped' down so that they illuminated like foglights. Initially I manually adjusted them until at the right level but they didn't adjust any more.

A linkage from the levelling motor had broken and I got this replaced at the next service but the dealer didn't re-adjust the (minimum) height that I had set manually so the headlights shone into the trees...

Grandfondo

Original Poster:

12,241 posts

237 months

Wednesday 12th November 2014
quotequote all
Ok, software fault and £30 later all is well!

The service receptionist told me that they didn't disconnect the lights when doing the timing belt the tech "did it from the back". biggrin

Dr G

16,005 posts

273 months

Friday 14th November 2014
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Sounds more like the auto levelling needed resetting - normal for a flat battery. Battery probably disconnected for your belt, hey presto.

Grandfondo

Original Poster:

12,241 posts

237 months

Friday 14th November 2014
quotequote all
Every time the car goes into the dealers they "find" something broken or needs fixed even though it goes in trouble free but you will never get them to admit liability so it always costs more than the menu service price!

Grandfondo

Original Poster:

12,241 posts

237 months

Friday 14th November 2014
quotequote all
Ok,so replied to customer satisfaction txt with a No I was contacted very promptly from service department.long story short they admit no liability for lights but as a good will gesture will be refunding my card!

Now onto the disks and pads that they told me 6 months ago needed changed! biggrin