Ridgeway VW Newbury
Author
Discussion

phorensik

Original Poster:

1 posts

142 months

Sunday 18th January 2015
quotequote all
Does anyone else use these guys for servicing?

I bought a new Golf from them a few months ago and had an excellent purchase experience. However, I've been amazed at their service department's approach to their customers! Rude, slightly arrogant, and almost as if the customer is an inconvenience.

Does anyone else use them?

I certainly won't be going back.

mikeyscott

1,200 posts

239 months

Sunday 18th January 2015
quotequote all
I attended their BMW garage in Hook to view a 130i and they were terrible.

I know each dealership is different, but even so puts me off the group