VW Boot Trim

[Robbo 27]

I have a Golf, still under warranty. On the boot edge there is a plastic trim running across the car, where the hatch lock fits into the car there is a hinged flap, spring loaded. I think that this is standard practice on all VW haltches.

The hinge on mine has failed and I thought that it would a regular replacement under warranty. The main dealer has agreed that it has failed, they couldnt do anything else. but say that it must be something that I have done and suggested that I had dragged something out of the boot and caught the flap as I had done so, breaking it off If that was the case I think i would have realised it and accepted responsibility.

Is the failure of the hinge on this flap a common problem?

The pic isnt my car BTW.

Edited by Robbo 27 on Thursday 28th January 13:36

[Rich_W]

Seen a few. normally because the customer has inadvertently shut the tailgate on something

It's a plastic "door" with a spring. If it is all lined up as it should be why would it suddenly break without any external reason?

[Robbo 27]

Thanks for coming back to me Rich.

You are correct, the hinge should not break in normal use but then I am also certain that I have not closed the boot with anything in the way.

I have had the entire trim replaced now and hopefully it will not happen again.