Golf 7.5 R servicing
Author
Discussion

Gazzab

Original Poster:

21,567 posts

305 months

Tuesday 12th January 2021
quotequote all
Wow VW make it hard!!
Just coming up to 3 years old and just over 40k for my 7.5 golf r estate.
It’s quite challenging and enough to put me off vw for life:
1. Service history is now all online. But it’s hard to find and no details as to what was done each time. I’ve owned the car since new and so have the receipts anyway. I can see this being painful when selling the car.

2. What service do I need. The info from vw is poor and so really hard to work out which service is required and what extras are required. VW don’t know and the online info is a mess. Haldex? DSG? Seems I need minor service (last time at 36k they did spark plugs etc and charged me quite a lot) and seems I need haldex oil change and filter clean. No dsg this time as 7.5s are every 60k. So I just called vw dealer to check. ......

3. VW seem to know less than me. The service guy didn’t know what a haldex is and kept saying ‘do you mean dsg?’. Eventually he understood that it’s the 4 wheel drive system but he has no idea about it’s servicing ie oil change and filter clean. They will have to investigate and call me back.

This might be be excuse I need to find an indie or change the car

KingofKong

1,965 posts

66 months

Tuesday 12th January 2021
quotequote all
Haldex and the DSG on the T6 like mine is 40k or 3 years, not sure if a Golf is the same, but seeing as lots of parts are interchangeable it would make sense.

You can buy a service book from the dealer for a tenner, I’ve got one for my van and had it all stamped up to date.

tomsugden

2,425 posts

251 months

Wednesday 13th January 2021
quotequote all
OP, where abouts are you in the country?

Gazzab

Original Poster:

21,567 posts

305 months

Wednesday 13th January 2021
quotequote all
My nearest main dealers are in Huddersfield and Sheffield.

Gazzab

Original Poster:

21,567 posts

305 months

Wednesday 13th January 2021
quotequote all
Anyway....dropped car off at dealers this am. The girl in reception seemed quite clued up on the service schedules, prices etc.
The best thing is the check in experience. I used to hate the check in process ie having to wait on a sofa until someone invited me to a desk etc. Typically 1/2 hr of my life wasted. Covid check in process is slick and quick. Hope they keep this process.

anonymous-user

77 months

Wednesday 13th January 2021
quotequote all
Gazzab said:
My nearest main dealers are in Huddersfield and Sheffield.
Good luck. I know it's changed to Vertu recently, but after the service I received over a two year period I vowed I'd never use Huddersfield VW again. That's after buying and having cars serviced with them since 2001. The guys who work on the Service desks are fine, but the Sales team and the actual Technicians are next to useless.

FWIW, your car should need DSG/Haldex and a minor service. Online service records aren't an issue, VW will divulge info to a buyer with your permission.

anonymous-user

77 months

Wednesday 13th January 2021
quotequote all
Oh, and if you want a great VW indy, try IVS on Manchester Rd.

Gazzab

Original Poster:

21,567 posts

305 months

Wednesday 13th January 2021
quotequote all
ajap1979 said:
Gazzab said:
My nearest main dealers are in Huddersfield and Sheffield.
Good luck. I know it's changed to Vertu recently, but after the service I received over a two year period I vowed I'd never use Huddersfield VW again. That's after buying and having cars serviced with them since 2001. The guys who work on the Service desks are fine, but the Sales team and the actual Technicians are next to useless.

FWIW, your car should need DSG/Haldex and a minor service. Online service records aren't an issue, VW will divulge info to a buyer with your permission.
Thanks. DSG for a 7 is at 40k whereas for a 7.5 is at 60k.
My last service there was fine. Expensive but fine. Shouldn’t be too hard for them to change oils etc I hope. I won’t be buying any cars from them as have a good relationship with Johnson’s in Birmingham.

anonymous-user

77 months

Wednesday 13th January 2021
quotequote all
Gazzab said:
ajap1979 said:
Gazzab said:
My nearest main dealers are in Huddersfield and Sheffield.
Good luck. I know it's changed to Vertu recently, but after the service I received over a two year period I vowed I'd never use Huddersfield VW again. That's after buying and having cars serviced with them since 2001. The guys who work on the Service desks are fine, but the Sales team and the actual Technicians are next to useless.

FWIW, your car should need DSG/Haldex and a minor service. Online service records aren't an issue, VW will divulge info to a buyer with your permission.
Thanks. DSG for a 7 is at 40k whereas for a 7.5 is at 60k.
My last service there was fine. Expensive but fine.
Ah, mine is a 67-plate 7.5R, but has half as many miles as yours. I've always had the service pack with it, which is good value.

I've had my Up GTI serviced at an Indy though. You just don't get a coffee and a comfy seat while you wait.

Smiljan

12,250 posts

220 months

Wednesday 13th January 2021
quotequote all
Does anyone have the maintenance schedule for UK cars like this US one?

https://www.jorgevw.com/wp-content/uploads/2017/11...

Mine is a 2018 7.5R and as I understand it's

10k service
30k Haldex oil change
40k DSG oil change

I'm reading here DSG is now 60k and in the US one it says 80k

I also have the service pack but I've read it doesn't cover the dsg or haldex services.

Edited by Smiljan on Wednesday 13th January 12:29

KingofKong

1,965 posts

66 months

Wednesday 13th January 2021
quotequote all
Probably a bit late now, but on the Haldex there’s a very small, thimble sized filter that isn’t changed as part of the service.

https://www.t6forum.com/threads/guide-4m-haldex-pu...

If it’s a lease then don’t worry about it, but mine’s a keeper and I had a new one fitted.

Gazzab

Original Poster:

21,567 posts

305 months

Wednesday 13th January 2021
quotequote all
KingofKong said:
Probably a bit late now, but on the Haldex there’s a very small, thimble sized filter that isn’t changed as part of the service.

https://www.t6forum.com/threads/guide-4m-haldex-pu...

If it’s a lease then don’t worry about it, but mine’s a keeper and I had a new one fitted.
Yep I asked them to change the filter.

KingofKong

1,965 posts

66 months

Wednesday 13th January 2021
quotequote all
It wasn’t part of my service, maybe different on the Golf, my dealer didn’t have a clue so I got it done by an independent.

Gazzab

Original Poster:

21,567 posts

305 months

Wednesday 13th January 2021
quotequote all
Car back now. They did a minor service, fixed a broken bonnet catch (warranty) and did the ‘3 years old’ jobs ie haldex and brake fluid. I declined an air con service. Also declined rear brake pads. They are ‘90%’ worn but they want too much money. I’ll do it myself or get a local garage to do it. Just need the software. They didn’t change or clean the haldex pump filter. They were certain it shouldn’t be done and so I didn’t fight.
They confirmed that dsg for a 7.5 is at 60k.

Smiljan

12,250 posts

220 months

Wednesday 13th January 2021
quotequote all
Good to know, thank for the interval on the DSG too. Just another question, is your bonnet insulation hanging down? Mine seems to have shrunk and the drivers side back edge is hanging down.

Mine's an Aug 2018 model.

Gazzab

Original Poster:

21,567 posts

305 months

Wednesday 13th January 2021
quotequote all
Smiljan said:
Good to know, thank for the interval on the DSG too. Just another question, is your bonnet insulation hanging down? Mine seems to have shrunk and the drivers side back edge is hanging down.

Mine's an Aug 2018 model.
Mines a March 18 (delivery) and I have not noticed any issues with the insulation. I haven’t opened the bonnet for a couple of months.

KingofKong

1,965 posts

66 months

Wednesday 13th January 2021
quotequote all
Did you see the state of the haldex filters on the T6 forum? It can’t be good for the long term health of the system to let them clog up like that.


Smiljan

12,250 posts

220 months

Wednesday 13th January 2021
quotequote all
Thanks Gazzab it's something that happened to my Mk5 Golf and seems to be quite common on the Mk7 and 7.5 and for the haldex filter clogging it seems to be dependent on how the car is used ie lots of motorway miles vs lots of launches and aggressive acceleration.

I'll get mine done by an indy this year as VW don't take the pump off, I've been through the workshop manual and it doesn't tell you to remove the pump and clean the filter. It's only about £100 to do and well worth it for peace of mind.


Mr911lover

337 posts

169 months

Friday 15th January 2021
quotequote all
Try CLP in Sheffield, they have done loads of work on my Cupra ST 4 drive and can also update the VW service records i believe.

Also VW dealers don't clean the gauze when doing the Haldex service so indy is better in this respect.

I do my Oil every 5k

Haldex every 10k

DSG was done at 12.5k but this was probably overkill.

paultownsend

3,271 posts

206 months

Saturday 16th January 2021
quotequote all
There’s a few videos on YouTube from Volkswizzard, if you can put up with the monotone presentation. He has done two Haldex pump changes. Worth a watch.

My local independent, Sunset VW (excellent) in Derby did the Haldex in my S3 at 45k. Audi dealer had previously done just oil at 39k. The filter was almost completely clogged.

If it’s a keeper it’s simple:
-Engine oil and filter very 10k
-DSG every 40k
-Haldex every 40k

Drop the sump at 50k and check the pick up pipe.