A4 Cruise control fault
Discussion
Hi All
An odd fault that will probably result in a trip to the dealer but hopefully to avoid too high a bill has any one come across this?
On the motorway today, whilst on cruise control, in order to move past the car inside me I pushed the cruise lever up to speed up a bit, result was the glow plug light flashing, cruise going off and a drop in speed to 'get you home mode' I guess. Helpful with two inner lanes of full HGVs but never mind. Trundled to the services, engine off and back on, no glow plug light now and car runs ok but cruise is dead, no green light on the dash or anything.
Car is a 2007 PD170, out of warranty at 70k, any history of this fault?
Thanks
Mike
An odd fault that will probably result in a trip to the dealer but hopefully to avoid too high a bill has any one come across this?
On the motorway today, whilst on cruise control, in order to move past the car inside me I pushed the cruise lever up to speed up a bit, result was the glow plug light flashing, cruise going off and a drop in speed to 'get you home mode' I guess. Helpful with two inner lanes of full HGVs but never mind. Trundled to the services, engine off and back on, no glow plug light now and car runs ok but cruise is dead, no green light on the dash or anything.
Car is a 2007 PD170, out of warranty at 70k, any history of this fault?
Thanks
Mike
Ok so to carry on, the next day the cruise control worked again and all was well. A few days later the same thing, then a few days of no probs then the same thing again. didn't get as far as doing anything with it as a service is due soonish (3k or about 4 weeks as things are at the mo'
). this morning on the M4 driving as normal and without warning the engine cut. Cruised to a halt and tried to restart, turned over but nothing doing for a few minutes then started up and drove to an Audi dealer within a few hundred yards of the next junction, where I was coming off the motorway anyway. To cut a long story short, taxi to work, faulty injector or harness or something and covered by Audi under warranty fixed the same day (just about) by a tech staying on late, offer of a loan car if needed or if I couldn't wait for it and all FOC. Well done Swindon Audi Stellar customer service!
). this morning on the M4 driving as normal and without warning the engine cut. Cruised to a halt and tried to restart, turned over but nothing doing for a few minutes then started up and drove to an Audi dealer within a few hundred yards of the next junction, where I was coming off the motorway anyway. To cut a long story short, taxi to work, faulty injector or harness or something and covered by Audi under warranty fixed the same day (just about) by a tech staying on late, offer of a loan car if needed or if I couldn't wait for it and all FOC. Well done Swindon Audi Stellar customer service! 
Cupramax said:
Quite simple, the car has a 3 yr warranty, first 2 years of it are covered by Audi (not the dealers) and you can do any mileage, the third year is only covered by the dealer and if your over 60k miles by then tuff...
Or maybe not if you see my post (mine is 31 months old). Yet another plus, I had a brakelight bulb out and as you need a screwdriver I hadn't done anything about it. Replaced while the car was in, not even mentioned by the garage. Also got washed and a quick clean inside. Edited by mfmman on Wednesday 14th October 19:59
Audi UK sent all the dealers some gumph about it, it change fairly recently. 2008ish.
It read something like.
First two years is now unlimited mileage, not 60k. Even if when you got the car it was at the time, and will say in the owners pack 3yrs + 60k
3 years has to be less than 60,000miles to claim.
Here's the proof.
http://www.audi.co.uk/audi/uk/en2/owners_area/Supp...
One injector failing on the 170 engines happens from time to time, you have to replace the injector + harness too.
Maybe it was good will or empowerment, I cant see how it could be warranty if it was over 24months old. Unless they've given us duff info again.
It read something like.
First two years is now unlimited mileage, not 60k. Even if when you got the car it was at the time, and will say in the owners pack 3yrs + 60k
3 years has to be less than 60,000miles to claim.
Here's the proof.
http://www.audi.co.uk/audi/uk/en2/owners_area/Supp...
One injector failing on the 170 engines happens from time to time, you have to replace the injector + harness too.
Maybe it was good will or empowerment, I cant see how it could be warranty if it was over 24months old. Unless they've given us duff info again.
Edited by Tame Technician on Thursday 15th October 20:19
Holy thread resurrection, Batman 
Did it again last night
Stopped dead on the A43 by the entrance to Silverstone, same symptoms as before. Recovered to services then back of tow truck home to Bristol. All covered under the three year Audi recovery that came with the car, excellent customer service again. now on its way to the dealer, will see how Audi view a warranty claim since it seems to be the same fault as last time.
Did it again last night
Stopped dead on the A43 by the entrance to Silverstone, same symptoms as before. Recovered to services then back of tow truck home to Bristol. All covered under the three year Audi recovery that came with the car, excellent customer service again. now on its way to the dealer, will see how Audi view a warranty claim since it seems to be the same fault as last time.
Edited by mfmman on Thursday 17th December 10:14
I have no idea about where things are documented on the internet, its not my thing. But when you go into Audi to collect your car ask them if its now a 3 year unlimited mileage warranty! If they know they're stuff they will tell you this is true. It was brought in very recently to cash paying customers only (bascically so they can sell you brakes, tyres etc whilst keeping very good customer satisfaction). But they have now opened this up to all lease companies etc.
mfmman said:
Holy thread resurrection, Batman
Did it again last night
Stopped dead on the A43 by the entrance to Silverstone, same symptoms as before. Recovered to services then back of tow truck home to Bristol. All covered under the three year Audi recovery that came with the car, excellent customer service again. now on its way to the dealer, will see how Audi view a warranty claim since it seems to be the same fault as last time.
If its the same fault, the problem is the technician is only allowed to replace the faulty injector and the harness. If another injector fails later, then you can get the fault again. If money was not such a concern it might be a good idea to replace all 4 when the first one fails. We had the same thing with the coil packs on the petrol cars a few years ago. But was easier to get round as the coils are £25 and 170bhp injectors are more like £400. Did it again last night
Stopped dead on the A43 by the entrance to Silverstone, same symptoms as before. Recovered to services then back of tow truck home to Bristol. All covered under the three year Audi recovery that came with the car, excellent customer service again. now on its way to the dealer, will see how Audi view a warranty claim since it seems to be the same fault as last time.
Edited by mfmman on Thursday 17th December 10:14
But it could be a completely different fault.
Same as before, new injector and harness. Done under warranty - no quibble. Since that has cost Audi for six days hire car, recovery to services, low loader from Silverstone to Bristol and A frame from my house to Bristol Audi the next day on top of the labour and parts I'm surprised they did not do the other two, guess the recovery is flat fee for three years with the RAC though. (I reckon it would have cost me at least £1200.00 if I'd had to pay for all of it)
Tell you one thing, it will be sold before March!!
Tell you one thing, it will be sold before March!!
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