How to buy an Audi in London ????
How to buy an Audi in London ????
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Discussion

quantum30

Original Poster:

260 posts

217 months

Friday 5th February 2010
quotequote all
Hi,

after considering all my options , i decided to go for an Audi R8. Being a tight fisted person but having a weakness for cars, i convinced myself to buy this beautiful machine.

Been to the Audi showroom in Mayfair. Left my details, told them i currently drive a porsche and want to trade in if possible and buy an R8. They were very welcoming, took my details and told me that i would receive a call from their sales people and arrange for an appointment.

waited for a week. no calls.

Was in mayfair couple of days ago, so popped in, told them about the call back...they apologised. took my details again, explained them that i really wanted an R8 and just needed to speak to a sales person. I was promised a call back again... still no calls received !

i didnt even mention a test drive, i only said, i want give you my porsche, pay the difference in cash or finance it and buy an R8, get a sales person to call me please.

Yes i know, i can make a call and book an appointment but it bothers me a bit that companies show no respect to potential buyers.

If they had called me back, probably i was driving the car right now. But now, i have question marks, how will they treat me if things go wrong and I need their help ? can i really trust this brand/branch ?

thanks


worsy

6,621 posts

206 months

Friday 5th February 2010
quotequote all
Had the same issue with that dealer. Emailed them as cash buyer looking for best price on an S4, listed options etc and provided them with my best quote so far. no reply whatsoever, and this was nearly 12 months ago when sales were on the floor. Maybe just that dealer!

Mustang Baz

1,653 posts

265 months

Friday 5th February 2010
quotequote all
Try a dealer outside of London - found this worked when getting our's; purchased in Exeter - very friendly and attentive, constant calls back, two test drives, etc. Now get it serviced either in London or in the SW and service work excellent.

Andyuk911

1,979 posts

240 months

Friday 5th February 2010
quotequote all
Sounds like that Audi dealer need to pull their finger out !

iluvmercs

7,541 posts

258 months

Saturday 6th February 2010
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That's such a shame to hear about that dealer, especially considering it's location!
But I would say your problem is dealer-specific!

I recently drove passed there and they had a stunning Sepang R8 in the showroom cloud9

Darren

gizlaroc

17,251 posts

255 months

Sunday 7th February 2010
quotequote all
Same with our local Audi dealer.

Tried to buy an A4 3.0 sport cab and a 4.2 allroad from them a few years back and no one called back, made 4 calls and went in 3 times and every time "I'm afraid all the sales people are busy."
"I don't really need a sales person, just get the dealer principle to come out and take my money."
"I will get them to call you."

Turns out both cars got transfered to another branch as they didn't sell.

Then the same with an S3.

The same with an A6 Avant.


Only 3 weeks ago I called about an S4 dsg Avant they had, right spec and colour and said I would take it, all sales busy will call you back.
No call.
Called again next day......will call you back.
Called again two days later on the Friday.........will call you back.

Went in on the Sunday to be greeted by the dumbest bird on the desk you've ever seen. I would like to buy the S4 avant you've got.
"I'm afraid I don't know where it is."
"So get someone who does maybe??"
"I think they're all busy."
"So I'll leave it then??"
"OK"
"Or....how about you go and find someone or take my number and not loose a £40,000 sale???"
"I'll have to find a pen."
"Don't bother, I wouldn't want you to put yourself out. Bye."


Was in for a service the following Monday, so mentioned this to one of the sales people. Who then said they would find me one.
Any spec you definitely need.

Yeah, s-tronic, sports differential, nav, bluetooth, B&O stereo and black optics pack.

A week later they have found me a car, manual with nav and bluetooth.

Hmmmm??! rolleyes

Gibson70

464 posts

236 months

Sunday 7th February 2010
quotequote all
Best to call Dion at Elms Collection and he will source you an Audi R8. Highly recommend and he's a superb guy.

Thanks

SG

Edited by Gibson70 on Sunday 7th February 13:11

v8xdm

224 posts

273 months

Sunday 7th February 2010
quotequote all
Had the same with Mayfair Audi - They are useless!... Dion @ Elms is best bet - although Lawton Brook currently have my old one on their books and its a good car!

stompboxx

309 posts

216 months

Monday 8th February 2010
quotequote all
I had a similar problem buying mine, Audi Mayfair and Audi West London really not that interested...I think the reason (or so I was told) is that they have a long list of people wanting them, and they sell them very quickly.

Considering selling mine actually, pop me an email if you're interested (Black, creme interior, 8k miles, 57 plate, most extras)

v8xdm

224 posts

273 months

Monday 8th February 2010
quotequote all
stompboxx said:
I had a similar problem buying mine, Audi Mayfair and Audi West London really not that interested...I think the reason (or so I was told) is that they have a long list of people wanting them, and they sell them very quickly.

Considering selling mine actually, pop me an email if you're interested (Black, creme interior, 8k miles, 57 plate, most extras)
Mayfair have had that blue R8 in there for a good 6 months now!

stompboxx

309 posts

216 months

Monday 8th February 2010
quotequote all
v8xdm said:
stompboxx said:
I had a similar problem buying mine, Audi Mayfair and Audi West London really not that interested...I think the reason (or so I was told) is that they have a long list of people wanting them, and they sell them very quickly.

Considering selling mine actually, pop me an email if you're interested (Black, creme interior, 8k miles, 57 plate, most extras)
Mayfair have had that blue R8 in there for a good 6 months now!
Who wants a blue R8?! Looks nice on the photo, but owning one is a different proposition!

v8xdm

224 posts

273 months

Monday 8th February 2010
quotequote all
stompboxx said:
v8xdm said:
stompboxx said:
I had a similar problem buying mine, Audi Mayfair and Audi West London really not that interested...I think the reason (or so I was told) is that they have a long list of people wanting them, and they sell them very quickly.

Considering selling mine actually, pop me an email if you're interested (Black, creme interior, 8k miles, 57 plate, most extras)
Mayfair have had that blue R8 in there for a good 6 months now!
Who wants a blue R8?! Looks nice on the photo, but owning one is a different proposition!
Wierd thing is it looks really nice on the V10 9I think it maybe a different shade) But yes completely get your point on that one!

quantum30

Original Poster:

260 posts

217 months

Monday 8th February 2010
quotequote all
still no phone calls ! they have 2 R8s available on their website and i want to buy one of them but these people dont bother calling me.

i cant believe it. after reading the responses here, it seems like audi mayfair is a joke.

i saw the blue R8 in the showroom. didnt like it. not the right color in my opinion.


Gibson70

464 posts

236 months

Monday 8th February 2010
quotequote all
quantum30 said:
still no phone calls ! they have 2 R8s available on their website and i want to buy one of them but these people dont bother calling me.

i cant believe it. after reading the responses here, it seems like audi mayfair is a joke.

i saw the blue R8 in the showroom. didnt like it. not the right color in my opinion.
Have you been able to contact Dion at Elms Collection? If not, PM me and I'll get you the contact details.

Thanks

SG

Andy_J

400 posts

237 months

Monday 8th February 2010
quotequote all
v8xdm said:
stompboxx said:
I had a similar problem buying mine, Audi Mayfair and Audi West London really not that interested...I think the reason (or so I was told) is that they have a long list of people wanting them, and they sell them very quickly.

Considering selling mine actually, pop me an email if you're interested (Black, creme interior, 8k miles, 57 plate, most extras)
Mayfair have had that blue R8 in there for a good 6 months now!
We had a couple of days in London a few months ago and while the family were hitting the Oxford Street shops i took a wander down to Mayfair Audi just for a look. I walked around the show room unchallenged by any sales person but happened to overhear a customer ask if they could get the keys for a blue R8, the reply was "sorry sir but this is sold". Assuming this is the same car, don't they want to sell it?

UVB

557 posts

224 months

Tuesday 9th February 2010
quotequote all
Andy_J said:
I walked around the show room unchallenged by any sales person but happened to overhear a customer ask if they could get the keys for a blue R8, the reply was "sorry sir but this is sold".
That might be the polite version of "f*** off!"

Freddie328

687 posts

232 months

Tuesday 9th February 2010
quotequote all
Try Whetstone Audi, went there late last year to look at one that was unfortunately sold, left all details and they phoned a couple of weeks ago to say one was coming in with the right spec. Duly arranged test drive and we collected it yesterday! Very easy & extremely helpful. Guy we dealt with was Kris & would highly recommend him.

ps car is fantastic - love it! biggrin

nik patel

2 posts

201 months

Tuesday 9th February 2010
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You would think with business still down that they would call you!

Try going to a dealer slightly out of London, how about Audi Watford?


Nik Patel

bigburd

2,670 posts

231 months

Tuesday 9th February 2010
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I can highly recommend the fleet department at Tonbridge Audi - good discount on my A3 (PM me for more details)

blujay10

583 posts

261 months

Wednesday 10th February 2010
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bigburd said:
I can highly recommend the fleet department at Tonbridge Audi - good discount on my A3 (PM me for more details)
Seconded, Tonbridge Audi were excellent. James Griffin came up with a great deal on the A4 S-line that I bought 6 months or so ago.