Jetwash disaster

[V8Bart]

Had a great day, blast over to Bakewell in the griff, strines, snake pass in the sunshine etc.
Decided to do a quick jetwash.
"hot foam brush" was more "wet sand and gravel" result = lots of scratches, some through the paint and fail the fingernail "click" test





Anyone had experience of a situation like this? I'm waiting for my insurance to call me back and have given all my details to the garage. Google seems to have allot of conflicting answers.

[jimed]

Wow that does look awful; was the gritted up brush at a garage - if so maybe they have some responsibility?? Hope you manage to get it sorted OK.
Jim

[Wacky Racer]

What a bummer.....

There will almost certainly be some form of disclaimer on the machine I would have thought.

The previous user might have been cleaning a muddy old Land Rover.

Good luck anyhow.

[cjb44]

V8Bart said:

Had a great day, blast over to Bakewell in the griff, strines, snake pass in the sunshine etc.
Decided to do a quick jetwash.
"hot foam brush" was more "wet sand and gravel" result = lots of scratches, some through the paint and fail the fingernail "click" test





Anyone had experience of a situation like this? I'm waiting for my insurance to call me back and have given all my details to the garage. Google seems to have allot of conflicting answers.

I am not trying to be a "smart arse" but I would put nothing nearer my Griffith than my own fair hand with a sponge!

[carsy]

Ouch...

[Andav469]

You might get lucky with a professional detailer, they will wet sand the paint and finish with a polishing mop, it's amazing what they can do

[V8Bart]

Omitted the reason I noticed and stopped was that the water and foam stopped.

Well ideal world I would do it all by hand but my hand, and the body it's attached to aren't up to the job. Lol

[SMB]

I think it's unlikely you will have any come back on the garage if this is a self service , you only have to watch the way your average person puts the brushes down on the gritty floor to realise you never ever put it anywhere near anything you own.

[Milky400]

As said before and also not wanting to sound a smarty pants, but I to would never go anywhere near one of those things. But it is was it as and you need to get it resolved

The garage won't hold any liability. Had similar issue before with the daily run around and garage have no responsibility.

A paint correction will solve it, but don't go for the cheapest out there. It's a highly skilled time consuming job, go with recommendations and ideally ask to see there work or visit there premises to see them in action. Guy local to me is extremely good and was happy to show off his work.

Good luck it's all fixable.

[blueg33]

Garage have responsibility if they have been negligent, but I guess that will be hard to prove.

Likes others, I wouldn't put my car near one of those especially the brush.

[King Fisher]

When will people learn not to use brush washes? They are horrendous! The only wash method that should be used is;

Pre wash using snow foam or citrus wash
Rinse
Mitt wash using two buckets (one for shampoo, one for rinsing mitt after each panel)
Rinse
Dry
Clay (if necessary)
Polish
Wax

Sponges are also an absolute no; they hold dirt on the surface and cause swirls. Only a lambswool mitt should be used.



Hope this helps !

[SMB]

King Fisher said:

When will people learn not to use brush washes? They are horrendous! The only wash method that should be used is;

Pre wash using snow foam or citrus wash
Rinse
Mitt wash using two buckets (one for shampoo, one for rinsing mitt after each panel)
Rinse
Dry
Clay (if necessary)
Polish
Wax

Sponges are also an absolute no; they hold dirt on the surface and cause swirls. Only a lambswool mitt should be used. A




Hope this helps !

This is my standard wash proceedure too, I would add the use of a grit guard in the buckets as well.

[SMB]

King Fisher said:

When will people learn not to use brush washes? They are horrendous! The only wash method that should be used is;

Pre wash using snow foam or citrus wash
Rinse
Mitt wash using two buckets (one for shampoo, one for rinsing mitt after each panel)
Rinse
Dry
Clay (if necessary)
Polish
Wax

Sponges are also an absolute no; they hold dirt on the surface and cause swirls. Only a lambswool mitt should be used. A




Hope this helps !

This is my standard wash proceedure too, I would add the use of a grit guard in the buckets as well.

[V8Bart]

Cheers guys. I watch AMMO NYC so know the do's and don'ts which makes it worse.
Like I said my body not capable of doing it.
Anyway that was not the point, just after advice on getting the garage to pay for repairs, can't drive as is and can't afford the repair bill.

Thanks for the replies fellas.

[Nick Brough]

Must admit, although hindsight is a wonderful thing, watched a video of car wash v commercial hand wash v foam brush wash the other day after cars had been prepared by a professional.

Cars where then examined and the damage done by the brush was horrendous and by far the worst of the 3 methods..

Regards

Nick

[andy43]

That's a real shame. I reckon the car wash, as already said, will have a 'use at your own risk' sign up somewhere, even in the small print on the machine - although if there is no signage at all you may be in with a chance of claiming from the garage insurance instead of your own. May be worth going back with a camera and taking pics all around the machine and in the shop to prove a lack of signage if you're determined to blame'n'claim.
If it is deep through the paint in places maybe a (locally recommended!!) smart repair man could sort it at reasonable cost if a detailer can't sort it?

[MPoxon]

You don't have much luck with yours do you Ian? The first time I met you at the Growl some years ago now your Griff had some front end damage and was missing a light, then i heard you engine let go and now this.

I do hope you manage to fix her up and I hope to see you again at the Growl this year.

[phillpot]

Feel for you but really can't see that you'd get anywhere trying to claim off the garage.

First question, "prove it wasn't scratched before car wash"



While your claim would obviously be genuine can you imagine how many bogus claims must have been submitted over the years by less reputable "customers" ?