Apology from The Logostore re Growl Merchandise
Discussion
Received from Paul Toplis - Director - Logostore
Dear Graham
I am writing by way of an apology for the delays and confusion over this years Griff Growl orders. I hope this goes some way to explain.
In June this year we took the opportunity to take over another business with whom we had worked closely with until then. The transaction was straight forward, we just had to integrate our order processing systems. However I could not have forseen that we would be inundated with additional unexpected business in great quantities at such a crucial moment.
To add to our difficulty we lost a couple of weeks production time spread over June and July due to machine problems which then resulted in us investing in new equipment.
The net result was that ALL orders over the last couple of months have been affected. This as you can imagine has caused me much stress and aggravation.
I truly value your business on a continual basis, so I would like to offer your members an apology and make amends by donating some of the proceeds from this years orders to your charity.
As we are already actively involved in fundraising for our local Notts and Lincs Air Ambulance,it is our leasure to do so for you, particularly as they helped two of your members so much last year.
I have also sent a few extra Baseball hats for you to sell for the cause this weekend.
I hope that you have a great event and Im sorry that we cant be there, the above reasons keep me here until I'm 100% happy that we are back on target.
Regards
Paul Toplis - Director - Logostore
Dear Graham
I am writing by way of an apology for the delays and confusion over this years Griff Growl orders. I hope this goes some way to explain.
In June this year we took the opportunity to take over another business with whom we had worked closely with until then. The transaction was straight forward, we just had to integrate our order processing systems. However I could not have forseen that we would be inundated with additional unexpected business in great quantities at such a crucial moment.
To add to our difficulty we lost a couple of weeks production time spread over June and July due to machine problems which then resulted in us investing in new equipment.
The net result was that ALL orders over the last couple of months have been affected. This as you can imagine has caused me much stress and aggravation.
I truly value your business on a continual basis, so I would like to offer your members an apology and make amends by donating some of the proceeds from this years orders to your charity.
As we are already actively involved in fundraising for our local Notts and Lincs Air Ambulance,it is our leasure to do so for you, particularly as they helped two of your members so much last year.
I have also sent a few extra Baseball hats for you to sell for the cause this weekend.
I hope that you have a great event and Im sorry that we cant be there, the above reasons keep me here until I'm 100% happy that we are back on target.
Regards
Paul Toplis - Director - Logostore
Gassing Station | Griffith | Top of Page | What's New | My Stuff