How should I play this?
Discussion
I've got an old ex army Series III 109. A year ago it needed some work for the MOT which I couldn't do myself, so I took it to a local specialist who has an excellent reputation. This cost a lot of money because the specialist in question is mostly geared up for modern Land ROvers and Range Rovers.
A few weeks ago I came across another specialist has extensive experience of old Series Land Rovers, and military Land Rovers in particular. I was a bit concerned about a couple of things so decided to give it to him to MOT and check over.
He has come back and told me that the truck is dangerous and that essenitally everything done by the specialist last year, at great expense, was done very badly indeed. This apparently includes wrongly fitted brakes and suspension components.
I've been back to specialist 1 with this information and expressed my concern. He asked for the truck to be taken to him immediately for inspection and I've explained I can't do this because it is in bits at specailist 2 having everything rectified. Specialist 1 agreed to phone specialist 2 last week to discuss the issues. I've discovered this morning that he hasn't done this.
I obviously don't want to pay to have all the same work done all over again, and I'm annoyed to think I've been driving around in an unsafe Land Rover. On the other hand I have no guarantee that specialist 2 is being honest, other than that he is highly recommended and very well known in the Military Vehicle Trust, which I am a member of.
I'm not sure how best to take this matter forward. Advice welcome!
A few weeks ago I came across another specialist has extensive experience of old Series Land Rovers, and military Land Rovers in particular. I was a bit concerned about a couple of things so decided to give it to him to MOT and check over.
He has come back and told me that the truck is dangerous and that essenitally everything done by the specialist last year, at great expense, was done very badly indeed. This apparently includes wrongly fitted brakes and suspension components.
I've been back to specialist 1 with this information and expressed my concern. He asked for the truck to be taken to him immediately for inspection and I've explained I can't do this because it is in bits at specailist 2 having everything rectified. Specialist 1 agreed to phone specialist 2 last week to discuss the issues. I've discovered this morning that he hasn't done this.
I obviously don't want to pay to have all the same work done all over again, and I'm annoyed to think I've been driving around in an unsafe Land Rover. On the other hand I have no guarantee that specialist 2 is being honest, other than that he is highly recommended and very well known in the Military Vehicle Trust, which I am a member of.
I'm not sure how best to take this matter forward. Advice welcome!
Series land rovers are pretty basic so hard to imagine any garage getting it so wrong.
It would be classed as fair and reasonable to give 'garage 1' a chance to rectify their mistakes however as 'garage 2' have the vehicle in pieces you have not been 'fair and reasonable' and will end up paying 'garage 2' for there work and 'garage 1' will sit back and put there hands up and say 'you didn't give us the chance to inspect or rectify any problems, these problems are nothing to do with us'.
That's why 'garage 1' has not phoned 'garage 2'.
'garage 1' can now use the excuse that 'garage 2' has worked on the vehicle and for all they know there may of been a 'garage 3' !
Sorry if that's not the answer your looking for.
It would be classed as fair and reasonable to give 'garage 1' a chance to rectify their mistakes however as 'garage 2' have the vehicle in pieces you have not been 'fair and reasonable' and will end up paying 'garage 2' for there work and 'garage 1' will sit back and put there hands up and say 'you didn't give us the chance to inspect or rectify any problems, these problems are nothing to do with us'.
That's why 'garage 1' has not phoned 'garage 2'.
'garage 1' can now use the excuse that 'garage 2' has worked on the vehicle and for all they know there may of been a 'garage 3' !
Sorry if that's not the answer your looking for.
I would advise before you proceed an further to get an independant specialist to fully inspect all work done to be sure what you are being told is correct.
I have come across this a few times, and this way you can be sure your advice is totally correct.
From here you can challenge garage 1, and garage 2, if necessary, as I seriously doubt, any garage can get a series vehicle restoration completely wrong...but be aware that there are parts, and parts, you can fit to these vehicles.
I mean by this that, I come across lots of occassions where the customers budget is too tight to fit genuine oe parts, and, they will then fit pattern parts to help keep the rest within budget.
Hope this helps
I have come across this a few times, and this way you can be sure your advice is totally correct.
From here you can challenge garage 1, and garage 2, if necessary, as I seriously doubt, any garage can get a series vehicle restoration completely wrong...but be aware that there are parts, and parts, you can fit to these vehicles.
I mean by this that, I come across lots of occassions where the customers budget is too tight to fit genuine oe parts, and, they will then fit pattern parts to help keep the rest within budget.
Hope this helps
I would advise before you proceed an further to get an independant specialist to fully inspect all work done to be sure what you are being told is correct.
I have come across this a few times, and this way you can be sure your advice is totally correct.
From here you can challenge garage 1, and garage 2, if necessary, as I seriously doubt, any garage can get a series vehicle restoration completely wrong...but be aware that there are parts, and parts, you can fit to these vehicles.
I mean by this that, I come across lots of occassions where the customers budget is too tight to fit genuine oe parts, and, they will then fit pattern parts to help keep the rest within budget.
Hope this helps
I have come across this a few times, and this way you can be sure your advice is totally correct.
From here you can challenge garage 1, and garage 2, if necessary, as I seriously doubt, any garage can get a series vehicle restoration completely wrong...but be aware that there are parts, and parts, you can fit to these vehicles.
I mean by this that, I come across lots of occassions where the customers budget is too tight to fit genuine oe parts, and, they will then fit pattern parts to help keep the rest within budget.
Hope this helps
budrover said:
Series land rovers are pretty basic so hard to imagine any garage getting it so wrong.
It would be classed as fair and reasonable to give 'garage 1' a chance to rectify their mistakes however as 'garage 2' have the vehicle in pieces you have not been 'fair and reasonable' and will end up paying 'garage 2' for there work and 'garage 1' will sit back and put there hands up and say 'you didn't give us the chance to inspect or rectify any problems, these problems are nothing to do with us'.
That's why 'garage 1' has not phoned 'garage 2'.
'garage 1' can now use the excuse that 'garage 2' has worked on the vehicle and for all they know there may of been a 'garage 3' !
Sorry if that's not the answer your looking for.
Agree totally with this guy - You must been seen to be fair and reasonable - and you will struggle to use the 'circumstance' as to why you didn't give garage 1 a chance to look at the work.It would be classed as fair and reasonable to give 'garage 1' a chance to rectify their mistakes however as 'garage 2' have the vehicle in pieces you have not been 'fair and reasonable' and will end up paying 'garage 2' for there work and 'garage 1' will sit back and put there hands up and say 'you didn't give us the chance to inspect or rectify any problems, these problems are nothing to do with us'.
That's why 'garage 1' has not phoned 'garage 2'.
'garage 1' can now use the excuse that 'garage 2' has worked on the vehicle and for all they know there may of been a 'garage 3' !
Sorry if that's not the answer your looking for.
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