more FFRR problems
Discussion
Sorry to hear about your problems. They are a fair few!!!
All of those should be sorted - did you get any kind of approved warranty when you purchased the vehicle as some of those problems sound quite expensive!
I completely understand your reliance on the vehicle to get around and it's good you are getting a courtesy vehicle. Land Rovers aren't the most reliable (in fact they have recently come out the worst manufacturer for reliability) and I had issues on a brand new 11MY Range Rover within a week!
Hope they get sorted soon - keep us posted.
All of those should be sorted - did you get any kind of approved warranty when you purchased the vehicle as some of those problems sound quite expensive!
I completely understand your reliance on the vehicle to get around and it's good you are getting a courtesy vehicle. Land Rovers aren't the most reliable (in fact they have recently come out the worst manufacturer for reliability) and I had issues on a brand new 11MY Range Rover within a week!
Hope they get sorted soon - keep us posted.
You're using a main dealer, hense the issues. Many are useless and dont know their arse from their elbows.
I know from experience my local dealer and bodyshop are useless to the extent that thier partner dealer dont use them for bodywork repairs.
Find a good indy and you should get much better service. Unless your me
my local indy is a 
.
I know from experience my local dealer and bodyshop are useless to the extent that thier partner dealer dont use them for bodywork repairs.
Find a good indy and you should get much better service. Unless your me
my local indy is a .Please don't take this the wrong way, but I don't think your attitude is helping. Acting like Mr I have/had a Ferrari is of no consequence to the dealer, especially when dealing with a 6 year old car (which is 3years out of it's original warranty).
The dealer is correct it is not a £70k car, but a £15/20k car with the running costs of a £70k car.
Edited:
Just read that you bought privately. I am afraid it comes across that you are annoyed with the LR dealer because you bought a Lemon from somewhere else. It is a 6 year old car, you do not have a warranty and yet you expect land rover to pay up. 1 min of research would show you that these are expensive cars to fix, things do go wrong with them, and a warranty is essential.
You even told the dealer that land rovers are the most unreliable cars, yet you still bought an old one with no inspection or warranty.
Good luck replacing it with a Cayenne, they aren't exactly cheap to repair either. Land Cruiser or Defender would be a better bet.
The dealer is correct it is not a £70k car, but a £15/20k car with the running costs of a £70k car.
Edited:
Just read that you bought privately. I am afraid it comes across that you are annoyed with the LR dealer because you bought a Lemon from somewhere else. It is a 6 year old car, you do not have a warranty and yet you expect land rover to pay up. 1 min of research would show you that these are expensive cars to fix, things do go wrong with them, and a warranty is essential.
You even told the dealer that land rovers are the most unreliable cars, yet you still bought an old one with no inspection or warranty.
Good luck replacing it with a Cayenne, they aren't exactly cheap to repair either. Land Cruiser or Defender would be a better bet.
Edited by HowMuchLonger on Saturday 13th August 18:07
HowMuchLonger said:
Please don't take this the wrong way, but I don't think your attitude is helping. Acting like Mr I have/had a Ferrari is of no consequence to the dealer, especially when dealing with a 6 year old car (which is 3years out of it's original warranty).
The dealer is correct it is not a £70k car, but a £15/20k car with the running costs of a £70k car.
Edited:
Just read that you bought privately. I am afraid it comes across that you are annoyed with the LR dealer because you bought a Lemon from somewhere else. It is a 6 year old car, you do not have a warranty and yet you expect land rover to pay up. 1 min of research would show you that these are expensive cars to fix, things do go wrong with them, and a warranty is essential.
You even told the dealer that land rovers are the most unreliable cars, yet you still bought an old one with no inspection or warranty.
Good luck replacing it with a Cayenne, they aren't exactly cheap to repair either. Land Cruiser or Defender would be a better bet.
Well said.The dealer is correct it is not a £70k car, but a £15/20k car with the running costs of a £70k car.
Edited:
Just read that you bought privately. I am afraid it comes across that you are annoyed with the LR dealer because you bought a Lemon from somewhere else. It is a 6 year old car, you do not have a warranty and yet you expect land rover to pay up. 1 min of research would show you that these are expensive cars to fix, things do go wrong with them, and a warranty is essential.
You even told the dealer that land rovers are the most unreliable cars, yet you still bought an old one with no inspection or warranty.
Good luck replacing it with a Cayenne, they aren't exactly cheap to repair either. Land Cruiser or Defender would be a better bet.
Edited by HowMuchLonger on Saturday 13th August 18:07
I'm presuming that no one held a gun to your head and made you buy it?
I do think its a bit much whining to the main dealer that they should contribute to the cost of repairing a lemon that you didn't even buy from them.
My advice from experience with older model prestige cars from ALL manufacturers is that you need either deep pockets or a good after market warranty. It sounds like you don't have either, so I'd sort the latter out ASAP if I were you.
I do think its a bit much whining to the main dealer that they should contribute to the cost of repairing a lemon that you didn't even buy from them.
My advice from experience with older model prestige cars from ALL manufacturers is that you need either deep pockets or a good after market warranty. It sounds like you don't have either, so I'd sort the latter out ASAP if I were you.
grand cherokee said:
the guy i bought it from was as honest as they come -
regarding warranty many of the problems would not have been covered as seen as 'wear and tear' esp air suspension/brakes/suspension
You bought privately (sold as seen)regarding warranty many of the problems would not have been covered as seen as 'wear and tear' esp air suspension/brakes/suspension
If you had bought used you could have rejected the car as not fit for purpose. My first Disco 3 was rejected 6 months after I bought it based on the air suspension failing, and the locking issue.
Yes a dealer would have cost you more, but it does afford you with a myriad of extra protection.
grand cherokee said:
a contribution from LR would be a gesture of customer goodwill - plenty of manufacturers do this after warranty expires.
Two things to say on this:1) The dealer owes you nothing. You did not buy the car from them, so they have no relationship with you from which goodwill would have been born.
2) Goodwill is more likely if you remain polite. Being rude/reporting them to Ferrari is not going to enamor you to anyone.
grand cherokee said:
as for it being a £20K car now - so what? -
grand cherokee said:
i said this is not good enough for a £70K car - their answer - you did not pay £70K!
My point was that you came across (possibly unintentionally) as a person complainng that they had paid £70k for a car, as such you expect that with the money you spent you expect better service/reliability. The dealer was pointing out (quite rudely) that your car was not new but 6 years old, and as such you paid and the car was worth about 70% of the claimed amount. This is all completely irrelevant, but it does add to the indication that you did not endear yourself to the dealer, and as such he was less inclined to offer you any goodwill.
grand cherokee said:
the car is most certainly NOT a 'lemon' - its in superb condition and wonderful when its working!
grand cherokee said:
two of the faults were 'catastrophic' failures meaning the car had to be recovered on a lorry
Again I will reiterate that if you had bought from a dealer you would have been able to reject the car as not fit for purpose.I am fully aware of the issues surrounding Range Rovers and their reliability. They are a relative bargain to buy new, and there is nothing else out there that comes close to them. Second hand they are even more of a bargain, but (and its a big but) they do go wrong, they are expensive to fix, and most dealers are useless. All of this is very well know (by you especially).
We learnt very quickly that a warranty was essential, as is the extra protection afforded by buying from a dealer. I appreciate that not every one can buy new, however it is certainly worth spending the extra to buy from a dealer. Firstly you get the the protection, but more importantly you get to build a relationship with your dealer.
If you had bought all of your LRs from your local dealer imagine how he would bend over backwards to help you out.
Please note that this is not a personal attack.
I appreciate that you are frustrated (as nearly all RR owners are at some point in their ownership). But try to remain calm and polite when dealing with your dealer, alternatively take it down to Lookers in Park Royal. They really do know their stuff, are polite, well priced, etc..... After years of buying from another dealer I am considering switching to them after the service they gave to the OH (no labour charge to fit a part even though it took over 1/2 hour). They sponsor the FL/Disco/FFRR forums and were very helpful.
Edited by HowMuchLonger on Sunday 14th August 12:26
[quote=HowMuchLonge...
I appreciate that you are frustrated (as nearly all RR owners are at some point in their ownership). But try to remain calm and polite when dealing with your dealer, alternatively take it down to Lookers in Park Royal. They really do know their stuff, are polite, well priced, etc..... After years of buying from another dealer I am considering switching to them after the service they gave to the OH (no labour charge to fit a part even though it took over 1/2 hour). They sponsor the FL/Disco/FFRR forums and were very helpful.
now be prepared to feel like a lemon
the car was serviced by Lookers and it was Lookers who told me the car was mint with no outstanding issues/faults
Lookers said that at the cars age/condition it was like the 'royals' cars - pmsl
so i've been quite polite!!
i've deleted my posts because i can't be arsed
I appreciate that you are frustrated (as nearly all RR owners are at some point in their ownership). But try to remain calm and polite when dealing with your dealer, alternatively take it down to Lookers in Park Royal. They really do know their stuff, are polite, well priced, etc..... After years of buying from another dealer I am considering switching to them after the service they gave to the OH (no labour charge to fit a part even though it took over 1/2 hour). They sponsor the FL/Disco/FFRR forums and were very helpful.
Edited by HowMuchLonger on Sunday 14th August 12:26
[/quotenow be prepared to feel like a lemon
the car was serviced by Lookers and it was Lookers who told me the car was mint with no outstanding issues/faults
Lookers said that at the cars age/condition it was like the 'royals' cars - pmsl
so i've been quite polite!!
i've deleted my posts because i can't be arsed
Edited by grand cherokee on Sunday 14th August 12:44
grand cherokee said:
now be prepared to feel like a lemon
the car was serviced by Lookers and it was Lookers who told me the car was mint with no outstanding issues/faults
so i've been quite polite!!
i've deleted my posts because i can't be arsed
If it is Lookers in Park Royal then I am surprised.the car was serviced by Lookers and it was Lookers who told me the car was mint with no outstanding issues/faults
so i've been quite polite!!
i've deleted my posts because i can't be arsed
If it is another Lookers then I am not surprised.
Best of luck and I hope you get it sorted out.
grand cherokee said:
i've deleted all my posts
simply cannot be bothered with simpering idiots who try and justify LR/RR
i'll get the car back and the meeting i require - and NO i will not 'report' back
By buying LR/RR products again and again its you that is justifying being a simpering idiot ! simply cannot be bothered with simpering idiots who try and justify LR/RR
i'll get the car back and the meeting i require - and NO i will not 'report' back
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