Amazon Payments
Author
Discussion

anonymous-user

Original Poster:

85 months

Friday 23rd May 2014
quotequote all
Anyone have any experience of adding Amazon payments to their website? Both from a technical standpoint & user uptake? We used to offer Google Checkout (then Wallet) which use to get a few payers (even though we offered Pay Pal and card payments) but since that was switched off this caught my eye. Thanks

DSLiverpool

16,577 posts

233 months

Friday 23rd May 2014
quotequote all
We had it from day one as some of our customers can only purchase via amazon and payments allow us to take them off amazon.
Was easy to integrate but takes a few hours to go through so it's seen as pending on magento initially.
Not sure when we get paid out but iirc it's not long.

anonymous-user

Original Poster:

85 months

Friday 23rd May 2014
quotequote all
I've only looked at it quickly but it appears the payment flow works differently to GC & PP? With both of those you would click a payment tab on our website & be taken to their site to login/pay. With Amazon it looks like when you select to pay via them a pop up box just appears? Trying to work out how it would work in our payment flow.

DSLiverpool

16,577 posts

233 months

Friday 23rd May 2014
quotequote all
Have a look on our dstele.com checkout - generally amazon payment users are smarter than the average bear I don't recall seeing any issues raised.

anonymous-user

Original Poster:

85 months

Friday 23rd May 2014
quotequote all
It just seems clunky to me, I click pay via Amazon & get a pop up window. What's the point of leaving the host site in the background? Surely they should have made it like PP or GC where you just get redirected to another page?? Oh well, we'll leave it with PP & cards only me thinks.

DSLiverpool

16,577 posts

233 months

Friday 23rd May 2014
quotequote all
What do you sell Dave ?

anonymous-user

Original Poster:

85 months

Friday 23rd May 2014
quotequote all
ADSL & VDSL products & other bits 'n bobs! All low value tbh.

DSLiverpool

16,577 posts

233 months

Friday 23rd May 2014
quotequote all
I checked our Amazon payments, they come from mainly larger companies not many / any from private buyers getting home phones etc same as when we get a big amazon sale and call them to get them direct next time they cite that buying via Amazon saves a third party vendor set up.

anonymous-user

Original Poster:

85 months

Friday 23rd May 2014
quotequote all
Thanks for that. I'm always looking to make the process easy & better for buyers but the Amazon system seems a bit clunky to me. Maybe if they make it more like Pay Pal in the future I'll look into it again. Google Checkout (Wallet) worked pretty well, was similar to Pay Pal but never seemed to have the uptake.

DSLiverpool

16,577 posts

233 months

Friday 23rd May 2014
quotequote all
We always used Google wallet for overseas card sales - used to send them a payment invoice - worked well

anonymous-user

Original Poster:

85 months

Friday 23rd May 2014
quotequote all
Yep, & when they first started the fees were great too. Then the fees went up, then they re-branded to Google Wallet, then they closed it down!!

Quattromaster

3,051 posts

235 months

Friday 23rd May 2014
quotequote all
I spent a few hrs setting it all up late last yr, gave them all the information they wanted, they then emailed that night to say they could not find my website, so were unable to open my account.

Over the next few days I spoke many times with them on phone and via email, and they still said they could not find my website, even though all the time this was going on I was getting orders.

In my eyes, muppets.