bloody mobiles
Author
Discussion

powerstroke

Original Poster:

10,283 posts

191 months

Tuesday 23rd December 2014
quotequote all
Anyone else being driven insane by poor coverage and dropped calls?? Seems to be getting worse !! Is it call volumes or lack of investment , stuff the free minutes and texts I'd gladly pay to be able to have a reliable call with my customers!! anyone else pissed off???

surveyor

18,705 posts

215 months

Tuesday 23rd December 2014
quotequote all
Yes very. VF really pissed me off a few weeks ago when my local cell tower went down for a week for an upgrade to 4G.

The difference is very noticeable in Europe where 3G is the norm and dropped calls rare.

oddball1973

1,531 posts

154 months

Tuesday 23rd December 2014
quotequote all
Welcome to my world - it's a fking disgrace the UK networks.

Quattromaster

3,050 posts

235 months

Tuesday 23rd December 2014
quotequote all
oddball1973 said:
Welcome to my world - it's a fking disgrace the UK networks.
This, bloody shambles the uk mobile networks, and don't start me on broadband speeds.

I got better mobile signal, and faster broadband on a sandbank in the middle of the Indian Ocean last Christmas than I do in my village, 15 miles from Cambridge.

surveyor

18,705 posts

215 months

Tuesday 23rd December 2014
quotequote all
Well we can thank Mr Brown..... 3G was very expensive because of the ludicrous auction. Great for the country in the short term, but made expansion of the technology difficult for the Operators....

No excuse now though.

R1 Indy

4,510 posts

214 months

Tuesday 23rd December 2014
quotequote all
It's absolutely ridiculous in this modern world there is not constant 4G throughout the country.

The amount of times I'm in the Bristol area which is a sizeable city and cannot get a 3G signal let alone more rural areas.

Walking around in the hope of a few minuets of "edge" to slowly download an email is no fun!


I'm sure it's getting worse rather than better!

Mr Overheads

2,635 posts

207 months

Tuesday 23rd December 2014
quotequote all
It depends on the network you are on and where they are in their rollout of 4G as they upgrade customers to 4G they can release 2G and 3G spectrum for voice.

Different networks use different frequencys for example EE has the high frequency which works better voer short distances and doesn't penetrate walls well. Have you noticed how Kevin Bacon is always outside in the EE adverts!

In theory O2 is more reliable indoors, lower frequency giving less bandwidth speed but can penetrate further and travel further.

And Vodafone has a mix of both.

A common lawyer

319 posts

159 months

Wednesday 24th December 2014
quotequote all
I live in Paris, 4G is freaking awesome. Rarely seen it below 50mb down and 40mb up. Will probably ditch the fibre optic line at home soon.

Myc

306 posts

192 months

Wednesday 24th December 2014
quotequote all
I'm currently involved with EE's 4G network upgrade and can confirm over 6000 sites are targeted for 4G upgrade over the next two years.

It is a massive task, hampered by lack of skilled workforce, limited supply of 4G compatible antennas and obstructive Landlords but it is making good progress. Next year should be when the general public begin to really notice a difference. Whilst its great that all of the operators are trying to roll-out 4G networks their desire to all do it at the same time after a lengthy period of inactivity means that the Engineers, Riggers, CAD Technicians and Project Managers needed to undertake the work are being spread very thin across all of the projects.

EE are also developing voice over wifi, meaning you will get mobile coverage in your home wherever you have a wifi signal so great for improving coverage for those with poor in-building coverage.

Simpo Two

93,053 posts

296 months

Wednesday 24th December 2014
quotequote all
Myc said:
EE are also developing voice over wifi, meaning you will get mobile coverage in your home wherever you have a wifi signal so great for improving coverage for those with poor in-building coverage.
Sooo - 'portable Skype'?

Mind you I have a rarely-used non-smart PAYG-phone so what do I know?

powerstroke

Original Poster:

10,283 posts

191 months

Wednesday 24th December 2014
quotequote all
Myc said:
I'm currently involved with EE's 4G network upgrade and can confirm over 6000 sites are targeted for 4G upgrade over the next two years.

It is a massive task, hampered by lack of skilled workforce, limited supply of 4G compatible antennas and obstructive Landlords but it is making good progress. Next year should be when the general public begin to really notice a difference. Whilst its great that all of the operators are trying to roll-out 4G networks their desire to all do it at the same time after a lengthy period of inactivity means that the Engineers, Riggers, CAD Technicians and Project Managers needed to undertake the work are being spread very thin across all of the projects.

EE are also developing voice over wifi, meaning you will get mobile coverage in your home wherever you have a wifi signal so great for improving coverage for those with poor in-building coverage.
So that will be 6000 existing masts at some point being turned off so as not to fry a worker and year or so crap or sketchy coverage?? great!!! Why not new masts to fill in the gaps ?? Then turn the others off for maintanace and upgrade ???


C Lee Farquar

4,233 posts

247 months

Wednesday 24th December 2014
quotequote all
Myc said:
EE are also developing voice over wifi, meaning you will get mobile coverage in your home wherever you have a wifi signal so great for improving coverage for those with poor in-building coverage.
Orange signal boost used to work well for me, but was hardly available when I went for a phone upgrade

surveyor

18,705 posts

215 months

Wednesday 24th December 2014
quotequote all
powerstroke said:
Myc said:
I'm currently involved with EE's 4G network upgrade and can confirm over 6000 sites are targeted for 4G upgrade over the next two years.

It is a massive task, hampered by lack of skilled workforce, limited supply of 4G compatible antennas and obstructive Landlords but it is making good progress. Next year should be when the general public begin to really notice a difference. Whilst its great that all of the operators are trying to roll-out 4G networks their desire to all do it at the same time after a lengthy period of inactivity means that the Engineers, Riggers, CAD Technicians and Project Managers needed to undertake the work are being spread very thin across all of the projects.

EE are also developing voice over wifi, meaning you will get mobile coverage in your home wherever you have a wifi signal so great for improving coverage for those with poor in-building coverage.
So that will be 6000 existing masts at some point being turned off so as not to fry a worker and year or so crap or sketchy coverage?? great!!! Why not new masts to fill in the gaps ?? Then turn the others off for maintanace and upgrade ???
They are actually shutting a load of ex-Orange sites down, although these should be where they are duplicated by T-Mobile locations.

Myc

306 posts

192 months

Wednesday 24th December 2014
quotequote all
powerstroke said:
Myc said:
I'm currently involved with EE's 4G network upgrade and can confirm over 6000 sites are targeted for 4G upgrade over the next two years.

It is a massive task, hampered by lack of skilled workforce, limited supply of 4G compatible antennas and obstructive Landlords but it is making good progress. Next year should be when the general public begin to really notice a difference. Whilst its great that all of the operators are trying to roll-out 4G networks their desire to all do it at the same time after a lengthy period of inactivity means that the Engineers, Riggers, CAD Technicians and Project Managers needed to undertake the work are being spread very thin across all of the projects.

EE are also developing voice over wifi, meaning you will get mobile coverage in your home wherever you have a wifi signal so great for improving coverage for those with poor in-building coverage.
So that will be 6000 existing masts at some point being turned off so as not to fry a worker and year or so crap or sketchy coverage?? great!!! Why not new masts to fill in the gaps ?? Then turn the others off for maintanace and upgrade ???
Actually we have heavy penalties if the site is down for more than 10 hours during the whole upgrade process so it is co-ordinated carefully to minimise disruption. You also cannot secure a site outage if another adjacent site is already booked for downtime. So it is hoped the neighbouring site will pick up a high degree of the dropped coverage area.

With regards the new masts, because a permanent mast would likely have to go through a planning application of some sort and take much longer to build, therefore delaying the overall project. Temporary masts can be utilised, however landlords usually see it as an opportunity to screw over the operator rather than assist their neighbours and seek substantial disturbance payments for having a trailer with a pump up mast parked on their land and that's before people start scaremongering about the generators needed to run them.

I actually did oversee the installation of a 200m mast during the Digital Switch Over but the budgets that needed to be in place to cover a years down time, not 10 hours.

smn159

16,114 posts

248 months

Wednesday 24th December 2014
quotequote all
Myc said:
EE are also developing voice over wifi
O2 already provide this (Tugo), don't they?

Myc

306 posts

192 months

Wednesday 24th December 2014
quotequote all
surveyor said:
powerstroke said:
Myc said:
I'm currently involved with EE's 4G network upgrade and can confirm over 6000 sites are targeted for 4G upgrade over the next two years.

It is a massive task, hampered by lack of skilled workforce, limited supply of 4G compatible antennas and obstructive Landlords but it is making good progress. Next year should be when the general public begin to really notice a difference. Whilst its great that all of the operators are trying to roll-out 4G networks their desire to all do it at the same time after a lengthy period of inactivity means that the Engineers, Riggers, CAD Technicians and Project Managers needed to undertake the work are being spread very thin across all of the projects.

EE are also developing voice over wifi, meaning you will get mobile coverage in your home wherever you have a wifi signal so great for improving coverage for those with poor in-building coverage.
So that will be 6000 existing masts at some point being turned off so as not to fry a worker and year or so crap or sketchy coverage?? great!!! Why not new masts to fill in the gaps ?? Then turn the others off for maintanace and upgrade ???
They are actually shutting a load of ex-Orange sites down, although these should be where they are duplicated by T-Mobile locations.
The great Netcon idea thought up by Finance Directors who would never face the organisational difficulties that went along with their money saving idea.

In fairness to EE/Orange/T-Mob, I would suggest Vodafone and O2 have taken this to a greater extreme though I think VF now realise they consolidated to far as they currently have a lot of new sites planned for inside the M25 alone.

Myc

306 posts

192 months

Wednesday 24th December 2014
quotequote all
smn159 said:
Myc said:
EE are also developing voice over wifi
O2 already provide this (Tugo), don't they?
I think that requires the user to install an app and activate settings etc. EE are aiming to make it completely seamless so that the phone user doesn't have to do anything for it to work. In honesty I don't really get involved in the customer experience side of things so couldn't tell you who offers what. I didn't even have a smartphone myself until earlier this year.

The CEO of EE was raving on about how it was their next big technology breakthrough so thought some might find it interesting. I'm glad no one mentioned Tugo to him.

jurbie

2,444 posts

232 months

Sunday 28th December 2014
quotequote all
The Tugo app is utterly dreadful and I had to get rid of it. When a call came in the app would try and answer it but if there was any phone coverage then the phone would try and pick up the call as well. So both the app and the phone would be ringing and once I'd answered the call either the phone or the app, depending on which one I'd used to take the call, would continue to ring and interfere with the call

For voice over WIFI UMA was a great system, I had it on a Blackberry and it just worked without any messing about but for whatever reason EE decided to drop support for it so I could no longer get a signal in my house and they wouldn't give me a Femto cell. This and the allure of the Tugo app made me drop EE and go to O2 but the app was a big steaming turd and I'm genuinely appalled by O2's dreadful 3g coverage.

I work all over the country and the only time I can get any 3g coverage on O2 is in a city, anywhere else and it's nothing but 2g. My work phone and iPad are both on EE so I can now easily compare the two and the difference is like night and day, if EE give me a Femto cell to use in the house then I'll drop O2 like a shot.

528Sport

1,470 posts

265 months

Tuesday 30th December 2014
quotequote all
I got out my EE contract (5 months in) due to constant issues. 4 phones on business contract.

Dropped calls was my main complaint. They kept raving about their data speed. I can't use data when I'm driving, I want to speak to people ffs.. Never again will I go to EE.

EE also went they a phase of (and are still) closing masts from their orange/Tmobile merger. As I pointed out to my customer service rep, you may have duplicate masts but the mast you leave behind when you remove the duplicate may not have the capacity for the extra customers.


Currently with 02. They seem fairly good. Very few dropped calls. Data speed is good as well

Ofcom have a link to show how many complaints they get per operator. EE was the highest last time I looked



pmanson

13,388 posts

284 months

Tuesday 30th December 2014
quotequote all
Myc said:
powerstroke said:
Myc said:
I'm currently involved with EE's 4G network upgrade and can confirm over 6000 sites are targeted for 4G upgrade over the next two years.

It is a massive task, hampered by lack of skilled workforce, limited supply of 4G compatible antennas and obstructive Landlords but it is making good progress. Next year should be when the general public begin to really notice a difference. Whilst its great that all of the operators are trying to roll-out 4G networks their desire to all do it at the same time after a lengthy period of inactivity means that the Engineers, Riggers, CAD Technicians and Project Managers needed to undertake the work are being spread very thin across all of the projects.

EE are also developing voice over wifi, meaning you will get mobile coverage in your home wherever you have a wifi signal so great for improving coverage for those with poor in-building coverage.
So that will be 6000 existing masts at some point being turned off so as not to fry a worker and year or so crap or sketchy coverage?? great!!! Why not new masts to fill in the gaps ?? Then turn the others off for maintanace and upgrade ???
Actually we have heavy penalties if the site is down for more than 10 hours during the whole upgrade process so it is co-ordinated carefully to minimise disruption. You also cannot secure a site outage if another adjacent site is already booked for downtime. So it is hoped the neighbouring site will pick up a high degree of the dropped coverage area.

With regards the new masts, because a permanent mast would likely have to go through a planning application of some sort and take much longer to build, therefore delaying the overall project. Temporary masts can be utilised, however landlords usually see it as an opportunity to screw over the operator rather than assist their neighbours and seek substantial disturbance payments for having a trailer with a pump up mast parked on their land and that's before people start scaremongering about the generators needed to run them.

I actually did oversee the installation of a 200m mast during the Digital Switch Over but the budgets that needed to be in place to cover a years down time, not 10 hours.
One of my friends has just recently got involved in this project. Lots of work to be done by the sounds og it!